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    Timber Mesa Self Storage

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    1 year ago

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    US Storage Centers - Loading Dock

    US Storage Centers

    (3 reviews)

    On July 18th we reported a leak in our unit, it is now August 15th and we have not heard anything…read morefrom the company. We have called every week, but no answer on whether or not they were going to fix our unit or reimbursement for the damage done to our items. They couldn't move us into a different unit, so we thought they would be able to fix the issue swiftly. They did not. Instead they tried to raise the rent on us. We were promised swift responses and care and have gotten none of that. I should not have signed with this company, this is unacceptable. Apparently, the manager, Justen, who sold us on the storage unit, doesn't work there anymore... I will be cancelling my contract ASAP.

    I am an artist and book collector and I chose US Storage Center in Show Low because they claimed to…read morebe climate controlled and they were indoor units so I assumed my stuff would be safe there. After only 2 months, they flooded my unit from a faucet that was on the other side of my unit wall. Damaged over $2,000 worth of books, photo albums, and baby books. They are ignoring me and are refusing to open a claim because they said I should have paid extra for insurance. After they flooded my unit they would hang up on me when I tried to pay my bill over the phone. Now I am out all of my books; many are irrereplaceable, not to mention the loss of my childhood photo albums and my children's baby books. This place could care less about you or your valuables :(

    U-Haul Moving & Storage of The White Mountains

    U-Haul Moving & Storage of The White Mountains

    (15 reviews)

    I cannot say enough good things about Rob. After a terrible experience with the Auburn WA facility…read moreand Corporate, this was a welcome change. Rob took ownership of our situation and did his level best to correct the situation. Our U-boxes were handled with care and immediately stored upon arrival, for which they were ready in advance. And then after a 3 month storage, Rob ensured our 5 boxes were ready for unloading the day of the final leg of our move. I would gladly do business again with Rob and recommend him to others for storage or moving needs.

    do not use this uhaul! I made an appointment for hitch install and received email confirmation…read more manager said they had plenty of time to order parts but would call if any problems. I received no calls or emails so arrived at my appointed time. clerk said parts did not arrive and she had changed the appointment in the system the day before (on Sunday) but forgot to call or send an email. it was over an hour drive and I complained and she said "sorry" and they would let me know when the parts arrived. I was slightly annoyed but things happen. next day received a call from the installer. he was very rude and belligerent and said I never had an appointment and he didn't know when he could install the hitch. he said it was my fault for not checking. when I pointed out I had an email with the time and date and assurances by the manager they would call if any delays. I also said I understood things happen but didn't appreciate both the receptionist and installer making it sound like this was my fault. "installer said he did t like my attitude and would cancel the order and hung up. was very weird and manager had said my car was difficult to install a hitch on so think the installer was looking for an excuse and just didn't want to do it. extremely poor customer service and strongly tecommend avoiding this uhaul.

    Timber Mesa Self Storage - selfstorage - Updated May 2026

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