1. Tim Smith Acura

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Fort Walton Beach, FL

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Tim Smith Acura

3.3 (26 reviews)
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Services - Tim Smith Acura

Auto brake repair

Auto general diagnosis

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Review Highlights - Tim Smith Acura

“Scott even invited us to bring our beloved dog on a to test drive to make sure the vehicle would work for our whole family.”

Mentioned in 4 reviews

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Playground Auto Service - Wiring in car door runner frame

Playground Auto Service

(29 reviews)

I had the timing belt, water pump, and antifreeze replaced on my Honda today. The price was fair,…read morethe service was fast and best of all they were honest. I was not asked to purchase any additional items and after asking advice on future maintenance I was given a straight answer and quick estimates. I recommend Playground Auto Service as they were hundreds of dollars cheaper compared to the dealership and much more friendly. There are no appointments either, just drive right up and they will take it from there. Replacing a timing belt and water pump is a big job on a Honda and they were able to knock it out in about 5 hours.

Ok upon recommendation of a coworker , I told my son who was having a electrical issue. Well Play…read moreground came & picked up my sons car. After a few days machenic George advised would not be worth fixing & what issue was. Well after charging my son over $420 dollars & towing car back. It was discovered they tore out door runner, under desk & steering wheel area & because he choose not to spend well over a $1,000 plus they did not put it back together. I contacted play ground & spoke to George. First everybody who answer phone was rude & George was a cry baby. I explained my son was only 19 & they took advantage of him. Also find out that play ground charges to put your vehicle bAck together after they tear it all apart & get upset if you choose not to let them fix it. Was suppose to be put back to original state. I would not recommend them, they try to blame customers, take advantage of young adults & I'm sure would do it to women also . Nothing more then another greedy & unethical local business.

Ft Walton Radiator Auto Air & Repair

Ft Walton Radiator Auto Air & Repair

(24 reviews)

They took my 1965 Barracuda in to check for some oil leaks the car had and some other problems…read more Some of the work they did was: repaired an oil pressure switch leaking, a leaking transmission line, air conditioning leak, replaced a lower radiator hose, found a brake drum leak, and took the time to replace a entire warped brake drum. They also replaced one set of left hand thread wheel lug studs to modernize them. They repaired a deep scratch in the paint, they also found a bad voltage regulator that I would have broke down over eventually. They can repair about any thing. They did other work, and did all this work a a very reasonable price. They also put the car on a lift, took pictures of problems and e mailed them too me. I must add that not many shops will even try to repair a 61 year old vehicle, these cars are hard to find parts for and take extra Knowledge and time to repair. Mike is an excellent mechanic and really values his customers. Mike explains everything they do to the car when you pick it up and there are no questions as to what work was done . Very exceptional shop and very trustworthy people.

Staff is super friendly but was unreliable about conveying the cost of charging our AC system…read more Ended up paying almost double what we were quoted and Danny did not care. When danny tried to justify the cost with the fact that the machine was expensive he got mad with what I said back. Everyone was nice until they weren't. As it turns out having our AC charged here was $150 MORE than what it would've costed us at the dealership. 10/10 do not recommend and definitely won't be back.

Pep Boys - Service tag when next oil change due

Pep Boys

(34 reviews)

We had an issue with our boat trailer tire and Mike came to our rescue! He was very professional…read moreand made it possible for us to make it home safely! I would recommend this location for fast quality service!

On 6-18-26 I made an appointment to have my truck serviced on Saturday the 20th at 8 AM. I filled…read moreout the work requested sheet when I made the appointment asking them to replace the rotors front and rear, ceramic brake pads and flush the brake fluid system and it must be completed on the same day and they said no problem. When I dropped the truck off at 8 AM and reiterated that I wanted rotors replaced, new ceramic pads, flush the brake system and if they had time to change the shocks as well. At 11:30 Pep Boys calls and tells me that the repairs my truck needed were the same things I asked for in the first place plus wipers, air filter needed replacement and differential serviced. I told them the air filter was replaced last December and not to do it. I called them at 4:10 PM and asked if my truck was ready for pick up and lady said not yet, I asked her how much longer and she said she would ask the service technician. She told me about 45 minutes so I uber down to Pep Boys and my truck wasn't ready. I asked how much longer she said they would be done by closing. About 5:45 the desk lady tells me she has some not so good news. Turns out they were nowhere close to done and that one caliper was seized and had to be replaced and they couldn't get the caliper until the morning, but they wouldn't have a service technician to install it until Monday. By now it's a little after 6 PM and I have to call uber for a ride home. Meanwhile in the shop they start working on the differential. That made me see red. Not only didn't they do what I asked for first before they wasted hours which on top of a $3100.00 bill, I will also lose a day pay on Monday, but it also hurts my employer's faith in my dependability. I can honestly say that I would not recommend this Pep Boys for anything other than oil, wiper, tire and air filter changes. 6-21-26 I thought that I would be posting a give credit where credit is due write up but that's just not the reality of the situation. I will give them credit that they brought someone in to replace the seized caliper today so that I wouldn't miss a day of work and I will give them credit for that. Pep Boys called today when they had my truck finished and said it was ready for pick up. Upon arrival at Pep boys I gave my truck a quick look to check the work out. There was oil spilled all over the cowl in front of the radiator, the brake fluid reservoir was overfilled and obvious that the brake system wasn't flushed as requested. I went into the office and asked to see the itemized bill and I found I was billed for an oil change that I did not authorize because I had just had one 339 miles ago and wasn't due for another 2661 miles. The charge for the oil change was $290.84 plus tax. The brake fluid flush that wasn't done, I was charged 123.20 plus tax. $414.14 plus tax for work I did not authorize or that wasn't done. I requested ceramic brake pads front and rear, they installed ceramic on the front and semi-metallic on the rear. I told the day manager that I wouldn't pay for the oil change that I didn't authorize or the brake fluid flush which wasn't done. Ellis the day manager would not hear of it. So, I asked if I could talk to his supervisor, he calls his supervisor when he left the office and told me that it's all recorded, I explained to him that I had asked to talk to his supervisor and he told me to come back tomorrow if I wanted to talk to the supervisor. I said ok, let me hear the recording and he said I'll have to call the Sherrif and I said fine by me. The Sherrif's showed up in mass, three of them including the shift supervisor. Sherrif said pay the bill and leave so I did, I had to ask the Sherrif to get my key from the office, and he hands me a key bent enough that I couldn't insert it into the ignition. I had to straighten it out with the butt of a screwdriver on the asphalt. Yesterday, the lady managing the office did her best to placate me and she did manage to get someone to come in today to install the last caliper and put the tires on so I wouldn't miss a day of work. The mechanic working today was kind enough to clean up the spilled oil. Odd as it is, my bill went from $3100.00 yesterday to $2448.33 and today's final invoice was for 2149.98 and that's with the oil change I didn't ask for. Unfortunately, the office manager could not produce the work authorization form that I had signed last Thursday for the work that I was requesting. Odds are I'm going to have to take my truck to another shop to get my brake fluid system flushed and have them check to make sure new caliper slide pins were installed as I requested. Bottom line I would not recommend this Pep Boys to anyone for anything.

Preston Hood Chevrolet - Right rear tire sensor being replaced

Preston Hood Chevrolet

(66 reviews)

We had a wonderful buying experience. Brian Stevenson and Scott Baker were great. It was so…read morepainless when we purchased our '16 Honda CRV that I've recommended my dad buy his next Silverado (since he's the Chevy fan) from them. Go check them out if you're in the market for a vehicle. Very friendly staff!

Absolutely incompetent!! Take your vehicles anywhere else if you value your time and hard earned…read moremoney. Brett Cromer has no problem lying to you, all to make a quick buck doing absolutely nothing! It's a shame that a dealership hires such incompetent employees... neither Brett or the mechanics they hire know much of anything, so instead of fixing something they will just tell you to replace the entire thing, even though it's not needed. Brett gets triggered easily when you ask questions, because what he says makes zero sense and again, they didn't actually do anything at all and he still lied about it. He assured me he could properly diagnose exactly what the problem was but that was a blatant lie and he just wasted more of my money and valuable time, all because he's an incompetent and completely dishonest sales/service person. Don't trust him or anyone that works at this scam of a dealership. I get the scam is to call and immediately offer a trade in... before it's even checked in to be diagnosed, let alone fixed. When 2 transmission shops say it's not the transmission and that I will have the same problem with a faulty code even if I get a new one, why would I get a new transmission? Do you think they wouldn't do it because I assure you they were more than willing... but I'd still have the same problem. Brett's answer was to replace the transmission yet again, knowing it wouldn't fix my problem. Brett is a lying incompetent idiot! My opinion of course WHY NOT HIRE COMPETENT MECHANICS AND SERVICE WRITERS/SALES PEOPLE THAT ACTUALLY KNOW WHAT THEY ARE DOING AND TALKING ABOUT?? It's costing you a lot of business... WE see all the other horrible reviews left about your SCAM of a business!

Tim Smith Acura - car_dealers - Updated November 2026

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