The reason I gave 2 stars, I went this morning asked for a bagel, butter and double cream cheese, I was eating it and it felt like fat & greasy, so I opened it to see that the margarine was put on top of the cream cheese, so it was not even melted, and btw your toaster over is not hot enough, everyone likes a hot bagel with MELTED BUTTER and cream cheese to complete, but the worst is I went back to ask for another one, your superviser lady of the day was not very friendly, I am the client who did not enjoy her food and who had to go back in line at drive through and wait for a new one, she was very unfriendly and defensive while I was speaking to her she said, go speak french and English at home because I originally asked her what was her mother tongue so I could explain to her in the language she was most familiar but never wanted to answer me and slammed the window on me, yeah from now on I will make my own bagel at home. read more