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    Tim Hatkevich - Allstate

    5.0 (1 review)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

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    Ask the Community - Tim Hatkevich - Allstate

    Erie Insurance Group

    Erie Insurance Group

    (181 reviews)

    I recently had to file my first homeowners insurance claim. I've had Erie for years, but have never…read morehad to file a claim for anything. Unfortunately, my basement flooded, and I lost a lot of valuable items, monetarily and sentimental. The field adjuster assigned to my claim, Daniel Silverman, was very communicative immediately. He scheduled a time to come out, and was prompt. He was very knowledgeable about my policy, and reassuring in my home. He was thorough, and did whatever he could to make this whole mess run as smoothly as it could. My claim was paid out in a matter of days, and he had great communication the whole way through. I'm not sure if Erie as a whole company is this easy to deal with, but I'm thankful I at least got Daniel assigned to my claim because he sure was. Everyone needs someone calm, assuring, and hassle-free when going through something like this--and I'm forever grateful. Thank you Erie Insurance Company and Daniel!

    0 stars if I could. The most incapable, downright rude, condescending human beings I've ever…read moreencountered. Their receptionists are nice. The fun ends there. Just horrible communication and professionalism out of their account agents. Specifically Shane A Hall and his immediate supervisor, Sandi Corrington. Was in a horrific wreck and had to deal with both of them for a week. They give me a rental car (cheapest money could buy, tiny sedan for 6'7 insuree) for 10 days while we sort out the claim. 3 days in, I'm out on a work trip out of state. They tell me they are prematurely ending the rental lease, and I will be on the hook for both rental and storage at a tow lot they have my totaled car in. They do this via email, not even a phone call. They dodge calls all afternoon. Basically bully me into taking less of a settlement than I was owed. If someone with this insurance hits you, just say your prayers. The excuses are about to fly early and often and the condescending language coming there short after. What a dump of a company.

    AAA Erie Insurance and Member Services - AAA Insurance

    AAA Erie Insurance and Member Services

    (8 reviews)

    Andrii was very personable and even stayed late to help us with our auto and home insurance. When…read morewe have had any issues hes been available to help us . Only down side is trying to get the local office directly if I don't have the direct number with me.

    Maybe the rudest experience ever. Our entire encounter took maybe a minute. We had just said "hello…read morewe'd like to register a couple kayaks" to the man at the counter. Nearly immediately a woman rushed over from across the main area, ripped the documents from his hands and very aggressively demanded an MCO. When I pointed at the MSO (same thing) in her hand, she just dismissed me and said that it wasn't good enough. I pointed at the original receipt and stated the PA regulation about "Boats with a retail value of less than $2,000 being registered" with just an original receipt. She yell at me that was untrue. Then told us to leave and go somewhere else. We left with my wife in tears at the treatment. We wondered why she was so instantly furious just by looking at us from across the room. Was she was mad I look too Jewish, or that I had a rainbow "Safe with me" pin on my hat? Whatever was it was clear she had an issue. We did indeed go elsewhere. Sue's Notary on W 38th St, who had zero issues and registered our two kayaks that same day with the same documents in hand. We will never go to AAA in Erie again, and we're considering dropping membership after 25+ years as a customer.

    Tim Hatkevich - Allstate - autoinsurance - Updated May 2026

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