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Bort Insurance Services

5.0 (1 review)
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Car and truck insurance

Life insurance

Homeowner or property

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Murray Insurance

Murray Insurance

(2 reviews)

I have held my insurance at Murray for over 20 years now. I highly recommend them to everyone I…read moreknow. You can buy insurance at so many places, and from a great many sources. Prices may vary, but what truly matters is service. Let's face it, you really need them at times of problems. This company is Stellar when it comes to customer service. I have had several claims over the years, mostly very minor bumper repairs. They handled all the details and claim work flawlessly, and with no hassle. That is what sets companies apart. How do they handle actual claims? I have complete faith in my agents and their team. Over the years I have bought cars, houses and condos, added family members as they began driving. Again, they handle the paperwork flawlessly. I have lived in 5 cities in Pa. They handled not only my auto, but also homeowners in each city. My children went to college in different states, and we still worked with this company. I can call them from most anywhere, and they know me. Which is cool in my opinion. I have grown quite loyal because of the excellent service. Erie is a great and solid company that I have faith in, then have the added security of agents that know me, and recommend services that fit my life. All it requires is a call, and they get me on the right path. No matter who you use for auto or other insurance, I highly recommend you call this company for a quote. Then Remember that there is more than price to insurance. Can you contact your agent in the time of need? Do they actually pay the claim? Will they try to push you into products that fit them, and not you? Would you trust them to handle your spouse or children's needs ( I did). This is an exemplary company, and my agent is stellar.

Looking for business insurance? Call Mark Louis here at Murray Insurance. This guy was able to…read moreexamine the policy I had for my flooring business and found some gaps in coverage that could have really damaged me if I had a claim. He also saved me a ton on my work comp by getting me out of the state workers insurance fund. Thanks, Mark!

Erie Insurance Group

Erie Insurance Group

(181 reviews)

I recently had to file my first homeowners insurance claim. I've had Erie for years, but have never…read morehad to file a claim for anything. Unfortunately, my basement flooded, and I lost a lot of valuable items, monetarily and sentimental. The field adjuster assigned to my claim, Daniel Silverman, was very communicative immediately. He scheduled a time to come out, and was prompt. He was very knowledgeable about my policy, and reassuring in my home. He was thorough, and did whatever he could to make this whole mess run as smoothly as it could. My claim was paid out in a matter of days, and he had great communication the whole way through. I'm not sure if Erie as a whole company is this easy to deal with, but I'm thankful I at least got Daniel assigned to my claim because he sure was. Everyone needs someone calm, assuring, and hassle-free when going through something like this--and I'm forever grateful. Thank you Erie Insurance Company and Daniel!

0 stars if I could. The most incapable, downright rude, condescending human beings I've ever…read moreencountered. Their receptionists are nice. The fun ends there. Just horrible communication and professionalism out of their account agents. Specifically Shane A Hall and his immediate supervisor, Sandi Corrington. Was in a horrific wreck and had to deal with both of them for a week. They give me a rental car (cheapest money could buy, tiny sedan for 6'7 insuree) for 10 days while we sort out the claim. 3 days in, I'm out on a work trip out of state. They tell me they are prematurely ending the rental lease, and I will be on the hook for both rental and storage at a tow lot they have my totaled car in. They do this via email, not even a phone call. They dodge calls all afternoon. Basically bully me into taking less of a settlement than I was owed. If someone with this insurance hits you, just say your prayers. The excuses are about to fly early and often and the condescending language coming there short after. What a dump of a company.

AAA Erie Insurance and Member Services - AAA Insurance

AAA Erie Insurance and Member Services

(8 reviews)

Andrii was very personable and even stayed late to help us with our auto and home insurance. When…read morewe have had any issues hes been available to help us . Only down side is trying to get the local office directly if I don't have the direct number with me.

Maybe the rudest experience ever. Our entire encounter took maybe a minute. We had just said "hello…read morewe'd like to register a couple kayaks" to the man at the counter. Nearly immediately a woman rushed over from across the main area, ripped the documents from his hands and very aggressively demanded an MCO. When I pointed at the MSO (same thing) in her hand, she just dismissed me and said that it wasn't good enough. I pointed at the original receipt and stated the PA regulation about "Boats with a retail value of less than $2,000 being registered" with just an original receipt. She yell at me that was untrue. Then told us to leave and go somewhere else. We left with my wife in tears at the treatment. We wondered why she was so instantly furious just by looking at us from across the room. Was she was mad I look too Jewish, or that I had a rainbow "Safe with me" pin on my hat? Whatever was it was clear she had an issue. We did indeed go elsewhere. Sue's Notary on W 38th St, who had zero issues and registered our two kayaks that same day with the same documents in hand. We will never go to AAA in Erie again, and we're considering dropping membership after 25+ years as a customer.

Bort Insurance Services - homeinsurance - Updated May 2026

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