I have been coming to M&L Auto Sales for the past 9 years. Jim was the General Manager. A "SUPER…read moreGUY"! Always willing to talk to me about any and everything. Took care of whatever problems I had. But was in there just recently, due to one of the cars I bought there got TOTALED in an accident during a sever rain storm, and found that Jim was no longer there. Well naturally I got a little discouraged, until I heard an "Angelic Voice" coming from a petite Sale Person named "JESSICA" saying ..."I can help you Sir, just tell me what do you need". Man!!! She went ABOVE and BEYOND to make sure me and my family got the SERVICE we needed! Even stayed after her work hours to ensure we were SATISFIED. A TRUE PROFESSIONAL!!!! Jim may be gone, but he left the business in the hands of a new team that I believe is going take the business "M&L AUTO SALES" to NEW and BETTER HEIGHTS. Thank You "JESSICA", you are a true JEWEL and the PERFECT ASSET to that team! Mr. DeWayne Pittman Sr.

Horrible business the people aren't great and they told me to return the vehicle no problem and…read morethan turn around afterward and garnish my wages dont go here !!!

I visited this place with a neighbor after she had an accident and needed to replace her car. They…read morewill promise you the moon and once they have your money it's DONE. Their cars must have been a part of a former rental car fleet. Their pricing is not too bad and they will finance anyone, but at a very high price. The best advice I can give you is if you are promised something after sales please make sure that you get it in writing. My neighbor failed to do this and memories seem to fade once the car drives off the lot.

On March 20th I purchased a 2016 ford fusion from Ramone. They made it seem like the ford fusion…read morewas the only option they could sell me, even though their slogan is "no credit is bad credit". My mistake for not taking my business elsewhere after being given ONE option. Well not even a week into having it I had to put my car in the shop because it had a hesitation when switching gears. During that time they replaced the whole transmission. My car stayed in the shop for about a month because Budget had bad communication with the warranty, I had to continuesly call and stay on top of them for them to do THEIR job. when we got my car back from the first shop my radio screen had been broken somehow, mind you this isn't even a week into having the car. After we got the car back the problem still persisted. So we had to have our car towed to ANOTHER shop. ( I had to MAKE budget cover the cost of the tow truck) At this point I've made about two months worth of payments on a car I've drove maybe one week. The warranty had covered the cost of those problems. But there was problems like the brakes needed to be replaced, the spark plugs were bad, the tires were bald, those are a few things that I fixed and paid for myself, because I didn't want to go through the hassle of calling the warranty and budget.. On June 26th we brought the car to the Ford Dealership for the last time to be worked on because there was three recalls and a control arm that was bad. I was promised that Jimmy Soxx would cover the cost of what the warranty didn't cover. When the Ford Dealership called for me to pick up the car Jimmy would not answer any texts nor calls, I was left hanging. I had to find a way to come up with about 300$ in order to get my car out of the shop. Jimmy didn't cover anything. After receiving my car out of the shop in June, only two of the three recalls were replaced and my car CONTINUES to have problems and my radio was never fixed. My car still sputters when I press the gas after stopping. Which is very dangerous when crossing a highway. I bought this car because my previous car was sitting, broke down in my driveway. Now, not even six months later I'm in the same predicament. Except I am now stuck making monthly payments. Jimmy still refuses to answer texts or calls to fix the car that was sold to me by his business. You're better off buying from a buy here pay here lot. PLEASE, be aware of the run around you're getting yourself into.

Came here to see Steve the tire expert / manager for advice on a set of tires. He was highly…read morerecommended by a few locals who swear and trust their fleet for both price value and service. Steve helped to suggest a few brands. And now I have a truck that rides like a car now. My last set were off road BF Goodrich all terrain AT/TKO 8 years old with 40k miles. That were dry rotting for the past 3 years. The tires looked good except one started to cap separate. They have very new Hunter mounting and balancing machines. One out of 4 rims had a paint scuff scratches damage to the rim so I'm happy as these are the second set I've ever purchased for the truck. One of 4 of the valve stems was missing a cap. I'm guessing they were in a hurry. I'd take one off my lawn mower. In the meantime. As a former tech. I know things just happen. So. In general I'm happy. Service 3 Ambiance 5 Location 4 Value 5 22/2015

Got my brake pads and rotors done by them. Found out I had air in my brakes when I attempted to…read morebrake and got a delayed response. Almost causing a CAR ACCIDENT! Took my car back and was told "We're swamped. Can you come back tomorrow?" Idk who they think want to drive on a faulty brake job completed by them. Horrible customer service and brake job and even worse people. Good luck if you use them.

If you are looking for a good price this is the place to shop, also financing didn't try to hard to…read morepush "extras" on the loan. If you're looking for a great experience, I would go elsewhere, I'll start with the staff. Salesman was chewing tobacco and spitting on the ground right in front of my wife, son and myself. We went inside and there was more of the same, other guys spitting in garbage cans around the showroom. Just not professional at all! When I picked up the truck, it wasn't cleaned like they said, gas light was on, oil change light was on, low tire pressure lights were all on. I said something to the salesman, and he ran and put five gallons in the tank. It would have to be a GREAT deal for me to ever shop there again!

purchase a 2027 Chevrolet 271, Traverse AwD on Aug 10, 2026 but let's go back, on August 3, 2026 I…read morewalk in Big M Chevrolet and Let the sales Manager Noah know exactly what I wanted, they found exactly what I wanted, I was required to put down a $500 deposit, which would go towards the purchase of the vehicle. Now let's fast forward, on August 7, 2026 Noah and myself negotiated a final sales price out the door at $55K shook hands at all, which I brought up 2 checks totaling $55K on August 10, 2026, then it hit me Saturday September 19,2026 I gave them $500 to much. The sale manager and sales man agreed on Saturday that it would be fixed. Now today, they tell me, we did agree on $55,500.00, after speaking with a friend of mine who is attorney, he said look at all your paperwork first. Where it's true they added in that $500 making the total cost $55.5K, yeah they got me for the $500, I recommend if anyone purchasing a vehicle from them look over everything with a fine tooth comb. And now they are lying saying we shook hands on agreement of $55.5K, I guess it's about job security, it's not about the $500 now. It's about folks can lie in your face without a conscious. I guess I have to at least give a star, I wish I could give no stars.

I've been to several dealerships before, but none quite like Hardin County Honda. I walked up…read morehaving no clue what I wanted, and left with more than I could have imagined. Jeff was a huge help and able to answer and explain all my questions and concerns. The process went pretty smooth and quick, and I was able to test drive or look inside any car I wanted! Last time I was at a dealership, it took about 6 hours to finish everything up. I also liked the fact that there isn't crazy traffic around there, so I had a comfortable and fun test drive. I highly recommend Jeff Brent! Super nice and knew the answer to everything I asked. Showed me how to work the car, and even made sure I made it home safe since the weather was getting bad when I left. Love my new Honda and can't wait to send everyone I know looking for a car to Hardin County Honda!

Had an unfortunate and horrible experience from the Service team over a month ago. I was shocked to…read moresee their 360 degree behavior change toward me. Had been a loyal customer since the 2010 BRAC to Fort Knox from St. Louis, MO. If anyone is deaf or hard of hearing, the Service Team don't want to acknowledge you, or if it was the case that they had a bad day at work, it was still not right, not courteous, not professional to put it on me. I was really sad and obsessive about what happened at my scheduled appointment there for a long time, like I was thinking about "What did I do wrong to them?" Just a few days ago, I've finally moved on and will not go back there again because I'm too scared to see their unkindness look at me.

I live in North Atlanta, GA and unfortunately recently my favorite car of all time (EVO X MR) was…read moretotaled back in February of 2021. Nonetheless, I have to find a new vehicle and wanted to stick with a Mitsubishi for several reasons. I was searching for a new 2022 Outlander SEL Launch Edition with S-AWC as I could use more space, demand AWD, and certainly wanted a vehicle that is reliable with awesome styling and interior. I have a dealer I typically work with in North Atlanta, however, they could not get the vehicle I was looking for. While Mitsubishi doesn't allow you to order custom the car you prefer, I was able to use Mitsubishi's site to locate the ones I sought to find. After contacting several dealers, Swope (Gerald Blount - no relation that I am aware of!) was one of the first to reach out. Gerald was not only responsive, but even made a personalized video with him and the car that really set them apart from the rest. I also worked with Adam Burke who was equally exceptional, responsive, and answered many of my questions. Also, I would add that they were straight forward and treated a customer like they should be. For an opposite example, I went to a dealer in South of Atlanta that had a Red one that I loved, however, the process felt dishonest and they were shady with their numbers. I much rather go through the trouble of finding a car out of state to work with (and reward) a dealer that demonstrates best practices. Swope absolutely did this for me. To summarize, I would highly recommend them and can tell you buying from them out of state was a fairly smooth experience. It is best to get the car YOU want and not just choose what's on the lot seeing it's the 2nd most expensive object you'll purchase in your life. Swope Mitsubishi made the wait worthwhile and they certainly represent one of the best dealers/experiences I have had personally. Many dealers could learn from their engagement and I hope the rest of you who choose to do business with Swope have the same great experience I too have had. It took less than a week from a greeting to the car showing up at my house. Thanks again you all!

We had hands down the best car buying experience we've ever had at Swope Mitsubishi. Wayne and…read moreLucas were absolutely amazing--so easy to work with, no pressure, and they genuinely cared about taking care of us. We actually drove two hours just to work with them because of the level of customer service they provided, and it was 100% worth it. That alone says everything. We'll always recommend them to anyone looking for a vehicle, and when we're ready for our next one, we won't hesitate to make that two-hour drive again.

We've purchased 3 automobiles in the past month from Swope Ford. I have never had the pristine…read morecustomer service that Frank Hibbs provided me from any other dealer EVER! My son and his wife had been looking on line for a good deal on a Ford focus without luck, until they met Frank. He showed them three or four within their price range so my son called me in. Frank took the time to explain in great detail all the features and accessories of all the cars my son and his wife were looking at, which made us all feel quite pleased. My son ended up spending just a little more than they planned since Frank again explained in great detail finance options available to them. And we all were very secure in the decisions they made. After their experience my daughter was in need of a car and had never dreamed she could afford anything, but again with Frank Hibb's knowledge, she got the prefect fit in a brand new Ford Focus with all the options she wanted. Frank went above and beyond, since their dealership did not stock a car with everything she wanted, to search nationwide and arranged to have it transferred in. And again another very satisfied customer. And finally, I needed a good, affordable used car to purchase for our college student. Frank worked diligently to find us three or four models to choose from. We spoke with Frank and arranged to come in on a Saturday to test drive them. He had them all set up and ready to go. Unfortunately neither of those panned out, however Frank persisted to look and found one more that was just traded in the day before that had not been completely ready for sale, but took us over to see it. He arranged them to stop detailing it enough for us to test drive. Well, needless to say, that's the one we ended up getting! Again, we like to thank Frank (specially) and the team at Swope dealerships for making our experience a very unexpectedly GREAT ONE! I recommend Swope to fulfill your family's needs with a great selection and customer service second to no one! Sincerely, Douglas Gallahan p.s. we WILL be back!

don't waste your time or your money they will screw you over every opportunity they have, they will…read morebreak things and charge you for them they will remove stuff from your truck that was never supposed to be touched and of course charge you 4 times the normal rate. I work at Ford and because of these people I will never buy a ford again!

I highly recommend working with Greg Brown at Swope Toyota in Elizabethtown, KY if you're in the…read moremarket for a Toyota. I live in Oregon and was unable to find a limited edition vehicle in my home state (2016 Toyota 4Runner TRD Pro). An Internet search located one for sale at Swope. I couldn't get to Kentucky right away, so Greg held the vehicle until I could make the trip the following week. When I did arrive, the process could not have been easier--I got to the dealership at 9am, traded in my old vehicle, and was on the road an hour later. My only regret is that, because I live in Oregon, I'm unable to return to Swope for service. Tim L. Ashland, Oregon

Excellent service and very knowledgeable! Chris was very friendly and answered all of the…read morequestions. My husband asked for a quote for new tires and it took no time to get the information. We were very happy with our visit! Highly recommend this place!