I will call them again but I have no doubt they will be on time this time they do very good work…read moreand I will recommend them to anyone who is looking for a good crew of workers

From the owner: If you are a new client and would like to hire me to get your work done and done right then you can…read moreguarantee it'll get done right and with pride I don't hire anyone that doesn't like the work I need done. You can guarantee that if you give me a chance I want let you down when I put my name on something I will not quit until it's done and done right !

Overall a disappointment. We have a very large remodel planned for our home, in Bristoll, TN…read more Rather than contract the whole project, we wanted to see how Home Pros would do on a small portion. So we first contracted to have the pop corn ceiling removed. The people doing the sheet rock work were lighting fast, but attention to detail was, in our opinion lacking, leaving us with electrical boxes for lights partially covered over, sloppy edges at wall lines, etc. That led to several days of different workers arriving to correct problems that had to be addressed from earlier work. While the young men doing the work were personable, managing a project from a distance via, for the most part phone conversations, and the continual change of workers was frustrating. With the majority of the project done, we simply paid the remainder of our contract and asked them to leave. We will finish the project ourselves as we have substantial construction experience. While we have no doubt this job would have eventually been completed, it is our opinion that this company has grown too fast and the problem is systemic and rests with management taking on more work than they can handle. We would suggest daily onsite visits by the project manager to supervise the persons doing the work would be helpful. Having the persons making mistakes correct their mistakes would also be beneficial. As it is, poor quality work is being rewarded as it has no consequence. Finally providing workers with all the tools or equipment they need before arriving on the job would increase efficiency. The end result in our case is Home Pros left an estimated $50,000 worth of additional work on the table.

The serviceman, Brian, was dedicated to the work. Attention to detail in his finished work. Very…read moremuch a gentleman to me and my husband. Deborah Ferraro

They've been good in the past but we are currently waiting on the estimate after they initially…read morecame out for our current problem/project. It's been nearly three weeks, still waiting. I guess we have to start the process all over with another service provider.

Have not seen any work they have done because the guy came and got an estimate on Wednesday and…read moresaid he would contact me by Friday to give me a quote. Well here it is Wednesday the next week and I haven't heard anything from them. They might not want my business but if they can't give me a phone call or email 5 days after their scheduled date, i don't want them doing my project anyway. Hard telling if their workers would show up on time or even at all.

You pulled this same stunt (and excuse) last month and did the same "Oh, I'm sorry about that!" via…read moretext messages. Glad I didn't use your "services" as the results most likely would have been of shoddy quality based on your company's administrative abilities. Wayne, Terry, and others there need to take a business course or two and learn to run a business appropriately; what you're running now looks like a slow moving train wreck.

From the owner: Local business that is great for all your household repairs and renovations read more