Avoid Vivian Lam if you are looking for a dentist who is personable or will help you feel at ease with being in the chair. She is dismissive and will try getting to work without even telling you what needs to happen. It's like you just show up, they slightly ignore your presence, and then she bolts without even talking about the work she did or giving you any after visit advice or to answer questions. Perhaps it was just me that she didn't have time for, because another review details the opposite of my experience. I suppose we could chalk it up to "inconsistent personality"? read more

The office was clean and well equipped. The receptionist was helpful. The specialty doctor was approachable and professional. The dental assistant was great. The bad part was the Smile Generation records system: the after visit summary can't be downloaded, and the aftercare instructions I was given were not appropriate to the treatment that I had. I had to talk to two separate people afterwards to get detailed instructions. read more

Tigard Modern Dentistry - An x-ray showing my expensive new implant. - General Dentistry Near Me - Tigard, Oregon

No option for zero stars. Unable to locate insurance information using SSN, continually ignored GroupID, and MemberID information. Had to call the dentist with my insurance provider on the phone, at this point they refused to look up any information since the SSN doesn't work, and indicated that my wife, whom the appointment was for, would need to see another dentist. This is during an emergency, where her tooth had broken, they saw her the previous day, and faced with any basic challenge completely abandoned any attempt to provide care, "suggesting" we contact another dentist - great, now during a time of emergency, we'll have to start over entirely, new xrays, more delays in appointments. I've used this dentist for my wife, myself, and my children in the past - i'd suggest steering clear, as they will abandon you at the slightest challenge. What an unprofessional "care" provider. a shame. read more

They're expensive here without insurance but they do a good job. Clean office. Friendly enough staff.

DO NOT GO HERE PLEASE THEY DO NOT CARE ABOUT YOU Nick at the front desk is constantly miscommunicating and continuously rolls his eyes when I complained that I needed accurate information. I had a credit of almost 500$ on my account and he decided to not give me that information. I'm am not sure why I have to beg for information to get accurate care. Dental is very expensive and even with insurance I'm paying thousands. It would just be nice to be treated like a human who deserves health care. I know this is a huge industry but you can't let yourself become desensitized. You need to do better. They don't even realize how important they are to people. It's like learning another language trying to understand all the medical terminology and he doesn't take it seriously enough to help anyone. read more

Dr Lam has done a phenomenal job on a root canal and a tricky filling. I'm a very happy customer.

Worst dental experience EVER. I went in for a cleaning and it was so weird. They had me do it in two separate appointments. The first appointment, one side of my mouth was cleaned, but a Hygienist never touched my mouth, but a whole lot of assistants and the dentist kept taking turns to "clean my teeth". The dentist also suggested that I need my mouth numb to do it so she gave me the shots. What? I've never needed numbing for a teeth cleaning. I think the dentist likes to add on unnecessary expenses. I went in for the second appointment, I went in and the real Hygienist cleaned the other side of my mouth, without numbing and zero pain. My teeth didn't look or feel any better. I feel ripped off and do not recommend this place at all! read more

Worst dental experience I've ever had! I'm pretty sure most of these reviews are fake tbh... Dr. Lam was disrespectful and is ready to drill as much as possible to make the most money possible! If you're going to this dentist you are probably wasting thousands. When I sat down after X-rays she told me what was needed to be done and that she was going to do it right then and there... RED FLAG! I've always had to schedule fillings after X-rays or cleanings never the day of. She said I needed a deep clean, multiple fillings and a root canal. When she went over the 10 things I definitely did not completely need and asked if I was ready I said "I need to talk to my Dad or partner about it" since I knew this was a crazy red flag! She said okay walked out and I didn't see her again... no goodbye or nothing. Then the "salesman type" front desk guy came in and printed out the cost of all the ridiculous things I supposedly needed it was over $3000 dollars!!! Anyways, I walked out knowing this was just some scammy dentist and went to my partners dentist instead. A WONDERFUL experience with a regular cleaning and turns out I only needed 2 fillings... the total for everything was $400. DO NOT FALL FOR THEIR TRICKS! They will rob you.... read more

Thank you Dr. Lam for the excellent care you and your staff provided for me! Great Dental care and patient service. Jack W. read more

They are easy to get an appointment with. Office staff is caring and friendly. The dentist is very friendly and knowledgeable.

AVOID!!!!!! Everyone was very kind, but it was my first experience with them and the whole process felt extremely rushed. I had 2 cavities that needed fillings, but it ended up being a nightmare. Immediately after the appointment I was in so much pain to the point I couldn't let my top and bottom teeth touch. I ended up going back a few days later and Dr. Lam told me that the filling was too tall and it most likely cracked either the filling or the tooth...but never even bothered to check the actual problem and instead shaved down the filling and sent me out before I could even ask questions. Still in pain, I had to make a third emergency appointment before I had to leave for college the next day. Dr. Lam came in on her day off and I appreciated that, but the whole situation was extremely unprofessional and overall uncomfortable. We were the only ones in the building and she had me holding the tools for her while laying down, and told me there was not enough time for her to give me anesthesia because she had to go after. She made me feel like it was my fault for her mistakes that lead to me having to visit her 3 times in the span of 5 days. To end it all she then gave me a "special" toothpaste to help with the pain and made me pay $30 dollars for it. I am now at a new dentist and almost had to get a root canal to solve what Dr. Lam had created. She had neglected to properly clean my teeth while putting in fillings and it led to an infection/ nerve damage. It is frustrating because Dr. Lam had ignored my symptoms and descriptions of pain and failed to actually examine her work instead of making me feel like I was the problem and then leaving me with possible permanent damage. read more

I've been a patient here for 3 years. Pro: Dr Lam is very accommodating. Emergency visit accepted. Same day crown Con: No hygienist. Dr Lam used to explain treatment plans before. The last time I was there, however, she just ordered me to do this and that. Naturally, I had questions, but the front desk people can't answer medical questions, you know. read more

Dr Lam and her staff are amazing Explained everything before they proceeded with treatment Showed me the whole payment plan even with insurance so that there would be no surprises The shots she gave me didn't hurt at all, first time ever that I didn't feel shots Plan on setting my whole family there read more

It was my first time here and I had an amazing experience! When they say modern, they really mean modern. The technology seems very up to date and they take your x-rays and photos with the computer screen facing you so you can actually see what the doctor is going to be seeing. Dr. Lam was extremely helpful in explaining the films to me and what she was going to do before she did it. The cleaning procedure was pain-free and she was very efficient. The dentist assistant Ashley was friendly and the front desk receptionist was very accommodating with scheduling and explaining insurance. I had an overall great experience here and would highly recommend others to come here! read more

After moving, I was worried about going to a new dentist after sticking with my last one for 8 years. Dr. Kang was very kind, thorough, and gentle on my teeth. He spent more time going over my x-rays and areas to watch than my last dentist did. The hygienist and front desk staff were friendly and completely transparent about how much services would cost (for me it was fully covered!) before doing any procedures. read more

I was dealing with a deep infection caused by a cavity. The Dentist were extremely well trained and kind. I have always been uneasy at the dentist but I had a root canal and crown and felt close to nothing. I would recommend these lovely ladies to ANYONE facing any emergency situation or just routine check ups. I will be going to Dr. Lam from now on. read more

The staff gives great and tailored patient care from the front office representatives, dental technicians, and Dr. Lam herself. Before performing a treatment, they walk you through the possible treatment plans and different payment options. The doctor and billing staff listened to my needs and never made me feel pressured to choose a specific treatment. This practice truly cares about you as an individual and will remember your needs and story. I have gotten my wisdom teeth removed, deep cleaning, and Invisalign treatments all from this practice within a few months and will continue to see Dr. Lam and her staff in the future! read more

I tried multiple times to contact them to set up an appointment, but they wouldn't ever get back to me. Oh well, off I go somewhere else.

I HATE the dentist but I absolutely love this place. Dr. Lam is the best dentist I have ever met. The whole staff is very kind and have great customer service. read more

After moving from California to Oregon, I needed a new dentist's office. I'm so glad I happened across Tigard Modern Dentistry. Dr. Lam is very kind and caring. The whole time she worked with me, she made sure I was comfortable and in no pain. She was very thorough throughout the whole process! I will be back for Invisalign in Feb and I can't wait!! Thanks to Dr. Lam and her team. read more

After a traumatizing experience 5-6 years ago I never set foot into a dental clinic until today. I met with Dr Lam, and her assistant Shanna. Omg. They were so patient with me, they made sure I felt comfortable through out the entire cleaning, and crown. The staff, explained insurance, and were able to put together a financial plan for me, which was a huge help! I am so pleased, satisfied and happy that my experience went great!!! read more

I was prompted to go see a dentist when I chipped my tooth... with the fear and apprehension that comes with making an appt at the dentist, I did so. Could not have made a better choice in choosing Tigard Modern Dentistry. From reception to the dentist's chair, everyone is warm, friendly and really helps take away the anxiety of a dentist visit. The dental tech and dentist were super thorough, friendly and skilled. My insurance and benefits were explained to me very clearly and I think I've found my forever dentist... yay!!! read more

So you know when you think of going to the dentist and you imagine not so good stuff? Well there is a refreshing alternative at Tigard Modern Dentistry! I drove by randomly and saw their grand opening, so I decided to check it out. Everybody is genuine, fun and positive! What a refreshing atmosphere at a dental practice! Dr. Lam, Ashley and Allison are just fantastic, thanks for making my first trip to the dentist in a while an awesome experience! read more

I can honestly say that I have never had a better experience at the dentist. Even with a (less-fortunate) surprise need for three fillings, I was extremely pleased with the quality of service and care I received. Every member of the team was helpful and courteous, frequently checking in on my comfort level and updating me on my overall progress. The office itself is clean and well-equipped to handle any need that could arise. I was especially impressed by the team's willingness to tackle the fillings at the time of my appointment, as I know it led to them staying later than their standard hours of operation. I am extremely grateful for that! I look forward to referring others to this office as well as continuing to visit myself! read more

I had an excellent experience with Dr. Lam and her staff! It was my first time being able to see my own x-rays in the patient chair and being explained step-by-step the costs, procedure, options, and time it would take to complete each. I greatly appreciate the thoroughness and attentiveness of care I received. I also really appreciate how Dr. Lam explained what was occurring during each step of the procedure so that I wasn't surprised or shocked by anything. Dr. Lam is also very efficient, she was able to get the job done so that I could make it back to a work meeting I had. I highly recommend this Dental office!! read more

Cannot say enough good things about this team. They are beyond compassionate, professional, gentle, caring and overall amazing. They will not give up on finding a solution to your dental needs and make you feel like their only patient while doing it. They go above and beyond with their care, their follow up calls and making sure you are doing well. Dr. Lam, Dr. Chung and every staff member you come in contact with are truly there to serve their patients with high quality, professional dental care. They take time to explain what is going on, what to expect from the procedure, time involved, recovery process and finances. read more

I can finally not dread going to the dentist! Tigard Modern Dentistry is AMAZING! I have awful dental anxiety after a procedure from my youth so I am extremely picky about my dentists and hygienists. The office is extremely modern and comfortable. The Dr is amazing and really took the time to talk to me and go over any concerns, the assistants were very caring and did a great job explaining what they were doing and why, and the hygienist is not only sweet and has a great personality, she also gave me one of the best cleanings of my life! They went over the treatment plan with me, showed me pictures and X-rays, clearly went over the costs with me, and allowed me to pay easily while still in the chair which is MUCH easier than fumbling to pay after being numb. The office has amazing flow and everything just feels comfortable and easy (even for someone anxious like me!) read more

Dr. Lam & her staff are excellent. Not only are they very professional but also quite friendly & conscientious - always placing the patient's needs first. read more

I wanted to thank Dr. Lam, Shauna and everyone at this office for taking me in last Friday for a tooth ache last minute. I was unable to see my regular dentist in Sherwood. I was so pleased that Dr. Lam was able to take care of it the same day. Root canal and new crown before I left. Great office and would highly recommend for someone looking for a good dentist. Thanks, John N. read more

I wish I could join the others in giving a positive review of Dr. Lam. I've been going to Tigard Modern Dentistry for about 2 years for cleanings and periodontal maintenance. The whole time Dr. Lam would tell me how beautiful my smile would be if I fixed my two front teeth, which were stained from drinking coffee and tea, but otherwise nothing wrong with them. I wanted to give myself an early Christmas gift and talked to Dr. Lam about what the options were. I asked her about the price of veneers and she said that they were more expensive than crowns and that crowns were the better option. Dr. Lam lied. Veneers are not more expensive than crowns. Then, she used the most expensive crowns available without giving me the option of choosing myself. She never mentioned once that she could use CEREC CAD/CAM crowns for $ 890 each, but used the PREMIUM CEREC CAD/CAM crowns for $ 1075 each. Veneers would have cost me $ 895 per tooth. These prices are after the discount through my dental plan SMILE GENERATION. Unfortunately I trusted what Dr. Lam told me and did not double check the information she gave me. Before she put in the two new crowns we discussed which shade we would use. I asked her to please check my record to see which shade had been used previously, so all teeth would match. She said she would and proceeded to put in the two crowns in shade C1. After all was done I noticed that the two front teeth were much lighter than the rest of my teeth. I asked one of the receptionist to check my record and tell me what it said about the shade of previous crowns. She told me the notes in my record said C2. When I talked to Dr. Lam again and asked why she put in the wrong shade, she said, and I quote: " I don't know who could have told you that!". When I said that her staff had confirmed my suspicions that she did not check my record prior to putting the crowns onto my two front teeth, she reluctantly agreed to do the whole procedure over again. I had to sit in the dental chair for another grueling three hours. All this could have been avoided if Dr. Lam had done as she told me she would and checked my record before doing the procedure. So Dr. Lam lied to me three times. She said that veneers were more expensive than crowns. NOT TRUE! She lied by omission when she didn't tell me about the cheaper version of crown we could have surely used, because the natural teeth were only stained, but otherwise okay. And she lied again when she said she had checked my record before putting the crowns in. Dr. Lam is not trustworthy. She will do whatever it takes to put the most money into her pocket. I'm not having any more dental treatments done at Tigard Modern Dentistry and with Dr. Lam. I will not recommend Tigard Modern Dentistry to any of my friends and family. In closing I would like to mention that the staff there is awesome. They are very professional and friendly. read more

The staff here are all amazing! The rooms are clean and beautiful and they are so good about working out payment arrangements. Cannot say enough good things about this dentist. read more

This dentist is great and efficient. I was able to get in on my lunch break and back to work within the hour. Very nice staff. I'm already scheduled for my next cleaning. read more

I went yesterday as a recommendation from my wife, who just loves this place. They were very professional and made sure I understood the procedures and charges before proceeding. It was a pain-free experience and the whole staff is awesome! I will be referring others! I have found it is hard to find a good dentist in the past, so when I find one, I am thrilled. Thank you Tigard Modern Dentistry!!! read more

I see Dr.Lam and she is truly a gem. I have a crown issue that needs replacement they try to work with you to get an amount that is reasonable, more so than any other dentist I've encountered. Their practice does employ a hygienist that does excellent cleaning but Dr.Lam has done it personally more often which is something I haven't encountered in any other dental office. I find their office manager and lead dental assistant to also be personable, professional and extremely nice. Also they give out freebies not only have I received the usual nice bag of toothbrush/toothpaste/floss but a whitening kit and water bottle, for someone on a budget I appreciate the small things such as this. read more

I can't speak more highly about the care I received at Tigard Modern Dentistry. I had to get an emergency root canal that had me in agony. They were professional and courteous and had me in the very next morning. Well deserved 5 Star review! read more

I went in today for what I thought would be a typical cleaning. It was my first time and my last dentist was pretty burnt out and close to retirement. I can't say enough good things about the entire staff here!!! Was greeted warmly, and promptly taken back to the dentists office where she got know me better, before setting me up to get X-rays. They ended up cleaning, filling 2 cavities, AND creating a beautiful natural crown for my weird snaggle tooth I've had my entire life ALL in one visit! They also let me leave half way through to let out my dog. Highly recommend this place to anyone looking for a new dentist !! read more

Too tired to write a long review but put it this way- I've never had a cavity in my life and am extremely picky about my teeth and gums. I'm 36 and get cleanings every 6 months. I will definitely return the Dr Lam. She was funny, fun, knowledgeable and she cleaned my teeth herself which was actually the best cleaning id ever had! I don't rate 5 stars lightly. They did a great job including all the staff. read more

The other reviews HAVE to be fake. When I was getting cavities filled she went to do the shot to numb my mouth, but she stuck it in too far and injected it into my vein and I stopped breathing. Then when she actually did do the fillings, they were so close together floss wouldn't even fit between them, and the bite was off chunks broke off. read more

Professional, thorough and thoughtful! Dr. Lam and team are extremely careful and highly efficient. They provide a relaxing experience and are quite simply super nice people. The modern aspect is a total plus, with the latest equipment and training. They take the time to ensure your needs are met in every way. I'm really happy I found them! read more

Modern, yes! But most importantly for myself, I felt like they cared about me and making my appointment as stress and anxiety free as possible. I am thankful I found this place. Highly recommended. They also gave me a teeth whitening kit as a free gift, and a dental kit. read more