Since I moved to GR (almost 3 years ago), this is the place I take my girl to. I found North Bark,…read moreI'm pretty sure through Yelp actually, and at the time had picked it because it was affordable AND near my apartment at the time. In the last couple of years they've definitely gotten busier, but I never have a problem getting my pup in within a week or two of my desired time frame. It's more typical for me to get an appointment scheduled within the week I call. I love that they do a great "standard" treatment (brushes out, washed, nails, anal gland expressing, & ears) for $40. Compared to places I'd gotten my pup groomed at, North Bark is wayyyy more affordable. They do a great job too! She always comes out with some sort of bow on her color, fitting the season or holiday. Another thing I really appreciate is the open environment in the back. So while my pup is waiting for me or waiting for her turn, she gets to socialize with other dogs. They offer doggy day care as an option, and I have had her ferminated (I think that's the right word) for when she's really blowing her coat... This time I took her in, she had a hot spot. I gave the groomer a heads up and they made sure to watch the spot. I can say enough how much I love taking her here for her grooming needs!

took our 11 month old shih tzu in for his 3 rd grooming at this place on 9/17 we have told them…read morebefore we don't want him shaved down to nothing jsu trim a little more on his face . we like the look of the teddy bear cut, when we picked him up everything was cut down to about 3/8 of an inch long, the said he was so matted they couldn't do anything else with it! the first 2 cuts were perfect, and they knew we didn't want him cut short , needles to say we won't be taking him back there again! Very upset with the groomer!

I made our pet dog Gizmos apt a week before I physically took him in ! They required a 25.00…read moredeposit which is fine and required rabies vaccination papers . This was Gizmos first time here, I had shown a photo of how he needed to look after a actual haircut. I picked him up 2 hours later, the groomer said he doesn't like to be brushed? I said not that I know of. I said to her, he doesn't like water but that's it. He looked like he never had a haircut at All . Called next day, to get a call back .! Nothing no call. I paid 57.00 I don't recommend this place at all!!!

One of the only grooming places around here that grooms cats, and we were struggling with fleas and…read morethey did a fantastic job washing and treating the cats, and the price was great!

As a dog mom, leaving your dog for surgery is never easy, but Dr. Katie Johnson and the entire team…read moreat Family Friends Veterinary Hospital made me feel completely at ease. Buzz recently had a tumor removed, and everyone was so kind, caring, and reassuring throughout the whole experience. You can tell they truly love what they do and genuinely care about their patients. They went above and beyond for both Buzz and me, and I couldn't be more grateful. I highly recommend them to anyone looking for a veterinary team that treats your pet like family.

I've trusted Family Friends with the care of three dogs and two cats for more than six years…read more Unfortunately, my recent experiences have left me concerned about a decline in communication, transparency, and clarity around costs. Most recently, I paid $250 for my dog to be seen during regular hours. Less than 24 hours later, her condition had worsened. She was lethargic, still wasn't eating after three doses of medication, and was continuing to bleed from her rectum. Because no regular drop-in appointments were available, I was directed to urgent care and charged another $500, including approximately $130 in fees added to the prescription costs. I called the office and spoke with Jill about the unexpected charges. While she apologized that I was unhappy with the experience, no adjustment was offered. I recognize that, as a pet owner, I can always ask more questions. However, transparency should also be part of the care provided. During that initial visit, I was told that my dog had torn her other ACL less than four months after undergoing a knee surgery that cost more than $4,600. Only after that surgery was I told that dogs that tear one ACL can be predisposed to tearing the other. That is information I would have appreciated having when considering treatment and the potential long-term costs. After more than six years as a client, I'm disappointed to feel that I now need to be much more proactive about uncovering costs, alternatives, and potential outcomes before agreeing to treatment. If you choose Family Friends, I recommend doing your research, asking detailed questions, and making sure you fully understand the treatment options, alternatives, and associated costs before proceeding.

Staff is polite and knowledgeable. Stores do not carry some cat food varieties and sizes.read more

My vet no longer offered any grooming services this year so I had been on the hunt for a place…read moreclose to home and thought I would try petco! I had a great experience, staff was super friendly, took great care of my pup, and gave her lots of love! She doesn't allow us to trim her nails so having a place I trust is amazing! I will say they should give better direction if the appointment is before open store hours because I wasn't sure what to do but ended up just going right in!

Nayet is amazing. She really cares about your pets. She is very patient and does a great job.read more

From the owner: Offering grooming services for most domestic pets and exotic animals! From pups and kitties to…read moreferrets, hedgehogs, and more—your beloved companions are in caring, experienced hands. I’m a home-based groomer located in Portland, Michigan, and I provide a calm, personalized, one-on-one grooming experience in my home. (I DO NOT offer mobile grooming)

I haven't checked out or really shopped at any of their other local locations but I've never felt…read morethe need to since not only has this store always been well stocked with anything/everything my kitty girls need, it's also full of helpful and kind staff who go out of their way to make sure anyone in need of assistance can get it. I plan on going to this location as long as I can, even if it eventually becomes slightly more out of the way. They also have one of the best rewards systems I've used around in my opinion.

Ordered online, ready same day! Pulled into parking spot. Let them know I was there. Walked out…read moreand put my order in my car. So convenient.

Great with my cat! Very nice! Great service! Top notch! My cat is so much happier now. I would…read morerecommend Little Critters to anyone with an elderly cat or any cat for that matter. Came to my house and was even early

From the owner: Little Critters Pet Grooming is a a house call pet grooming service in Grand Rapids and the…read moresurrounding area. We provide quality full grooms for just about any dog breed, as well as having options for our feline friends. House call grooms are completed in your home, providing a lower cost alternative to mobile grooming vans while keeping the benefit of lower stress for both you and your pet.

Friendly staff and reasonable prices. Our Schnauzer is looking trim and handsome again!read more

We are new to being dog owners and taking our pup to the groomers at Paws in the City was a great…read moreexperience. Made us feel so good about the questions we had, and Baker smelled amazing after his appointment. He's a very happy pup and easy going and we were still surprised at how well he did! Staff is amazing, patient, and customer service was wonderful. Highly recommend.