Ive been coming here for 5 years, the staff is friendly and Dr Patel is very straightforward and…read morehonest. I only said Dr. Patel because he is the only practitioner i have had contact with. I am CERTAIN ALL the Medical Staff is EXCELLENT

my doctor was Cassandra Edwards, This is my primary doctor office. There are many doctors I've seen…read moremany. Today was my second time having this doctor. She was so great my first visit with her that I've often wondered whe she would be back. She is so personal with you as in making you feel very comfortable with explaining your concerns with her. She always print out the information to support every diagnose given. If we had more doctors like her you would get the truth from your patients. You would'nt feel that your personal buisness will be shared in the break rooms. I love having MS/MRS/ DR Cassandra Edwards being my doctor and wish she was there for ALL of my visits. Thank you so much Dr Cassandra Edwards you are so appreciated. You're the best.

If you are looking to be medicated, this is not the place for you. DR WALKER TAKES HER TIME TO "DR…read moreYOU AND NOT MEDICATE YOU". She has been my primary doctor for 20 plus years because she cares about you GETTING HEALTHY AND NOT YOU WATCH. She is an exception Dr and she will be my Dr my entire life. She takes her time and she talks with you to get a better understanding of whats needed to make your BODY FEEL BETTER AND NOT YOUR WATCH. Also, she is the only Dr in this area who cares about the community and offers walk-ins.

I just received a phone call from someone in a call center, asking me if I want to participate in a…read moreprogram for SnapCare. The caller had a thick accent and I asked where she was calling from, she would only say she was working remotely. I point blank asked her if she was in India, she said "yes". I asked her if she had my date of birth, she had my correct date of birth. The terrible part. The urgent care I visited last year, Northlake Urgent Care, located at 4060 Lavista Road is also SnapCare Clinic. This business has sent my personal information overseas to a call center in India. My name, address, social security number, date of birth, and phone number are all being traded in a foreign country known for identity fraud and scam calls. Now they are trading my personal information amongst themselves. Five minutes after I began to write this review, my wife called me and told me she had received the same call from the same person. She visited that same location before I visited. The only reason I gave a one star rating is because there is not a rating below one star. DO NOT do business with these people. They are providing your personal information to foreign entities that can do anything they wish with it, without consequence.

Words cannot express the depth of my gratitude for Dr. Owen. I was SO fortunate to have found her…read moreearly on in my health journey. She took the time to fully understand my symptoms, and ran tests that ultimately uncovered an autoimmune issue and gluten sensitivity--this was over a decade ago before gluten-free menu options and the only bread available was that rice brick. She is compassionate and forthright and is enjoyable to even just be around. I HIGHLY recommend her and her practice!

For five years I've been feeling like crap! (I'll leave out the specifics.) I've had doctors…read morediagnose me with several things, treat me with harsh medications only to make me more sick. I've even had two doctors prescribe antidepressants and assure me all my symptoms were stemming from my thoughts. I now think they were so misguided and misguiding. I heard about Dr. Owen at Whole Family Medicine from a coworker who had been through the same ordeal as I. She said Dr. Owen was the one who pinpointed the issue and set her onto a road of recovery. With some hope that I scraped from the bottom of the barrel, in regards to doctors, I went to see Dr. Owen. I wept on the sofa in her office and laid it all out there. She took a deep breath and began that day to set me on my road to recovery! I'm feeling better every day under her care. She understands my apprehensions with western medicine and works around that. She finds the treatments that I am comfortable doing. She has a very optimistic attitude and a matter of fact way about her that makes me feel safe. But... personality aside (I've had several personality plus doctors who had no clue about healing people) Dr. Owen KNOWS HER STUFF! And...if she doesn't know something she will figure it out. She is open to all sorts of treatments and doesn't judge or cringe when a patient brings in their own idea of treatment. Like she said the first time I met her, " If the crud on the bottom of a pond heals you and makes you feel better, then take the crud off the bottom of the pond!!! I don't need to know how it works but that it works!" She doesn't judge her patients. She actually has compassion for them and is curious about these treatments we want to try. I know. I'm one of them. There is a difference between a doctor who practices medicine and a doctor who practices healing. She is the latter. I'm thankful every day for this woman.

I have received great care at this office. Dr. Kenneth Barnwell is a very fine doctor. He is able…read moreto relate on a layman's level. He listens to his patients. I would recommend and have recommended him to friends, family and coworkers. His level of intelligence and compassion is what is needed in healthcare today.

Probably the most unprofessional and unaccountable employees here at this office. The doctors are…read morealmost never there, they literally work maybe 1 or 2 days a week in any given week. They rarely answer the phones and usually have the automated answering service pick up and say that they're closed, on a random Wednesday (NO HOLIDAY) at 2:55pm. But the automated message clearly says their office hours are mon-thurs 9-5 and alternate Friday's from 9-12pm. HA! That must be the best job ever for those office girls, they NEVER have to be at work. I wonder how they're even making money with those kind of hours, wow, 40 hrs a week much? . No but seriously, this whole office is terrible. From the long waits when you come in WITH an appointment to the 2 secs the doctor writes something on a piece of paper and charges you $140 for a visit . Good luck

This practice has a lot of great reviews and I want to share my experience in case it helps…read moresomeone. In January 2025 I made an appointment for the earliest new patient appointment, which was in June 2025. I decided to wait for the appointment because I really appreciated the philosophy found on the website and definitely liked the glowing reviews. I had positive interactions with all staff I encountered and the clinic was clean and bright. The provider I met with suspected a new problem/diagnosis and so started a work up with labs and imaging. Clinic staff did follow up with me once labs resulted out and referred me to a specialist. The ordered imaging was performed ~2 weeks after my new patient appt but I never received follow up, from the NP or anyone else at Ponce Primary Care re: the imaging results. It has now been ~3 months since my last communication, specific to my care, with anyone in this office. I decided to reach out to discuss the standard of care, which I felt to be lacking. Dr. Chad Costley did return my call within an hour or so and he did verbalize disappointment with my situation. He assured me that my experience is unfortunately the exception to their typical patient experience. I was informed that the NP I had been assigned to was "only part-time and here less than a month". I did not ever receive any communication from Ponce Primary Care to notify me that my assigned provider was departing or to invite me to call to schedule with another provider for seamless continuity of care. I was told that my imaging results were never sent by the imaging facility I went to and that "this is where the wheels came off". That is absolutely possible but it was also not confirmed to be true at the time of the statement. The report not being in the patient chart does not mean it was never received by the ordering office or sent to the ordering provider. Sometimes things get scanned and assigned incorrectly, or not scanned at all. Lots of possibilities there. To me, that shows a lack of accountability for not holding a supervisory review of a departing provider's caseload/EMR task list and it also fails to consider that an out-of-state fax number associated with the ordering provider could be the problem. I waited 6 months for a new patient appointment and, whatever the circumstances, was lost in the shuffle. I will not be continuing with this practice, although I'm sure they have many satisfied patients as evidenced by their overall rating. My advice if you wish to establish/continue care here: Be able to advocate for yourself and for your own healthcare. Be knowledgeable about when to follow up on your care in case the practice doesn't. If the wait is still 6 months out for a new patient appointment when you try to schedule, do not think an extra special or VIP experience awaits you - realize that they just might be too busy to accept new patients.

My husband and I have been seeing Brooke since we moved to the area over 3 years ago. We love her!!…read moreShe is kind, compassionate and thorough. I always leave feeling like she has addressed all of my concerns. She always goes above and beyond. It truly makes a difference. The office staff has been friendly and welcoming. We appreciate Ponce Primary Care!!!

Been with Dr Okobah for years.. can always stop by ( even without an appointment). Fast and…read morethorough assessment. Great Doc with even better NP's on her staff.

I've been going there since 2012 very professional and I live across town but I take the drive…read morebecause I'm very comfortable with this practice

Dr. Ike provides the best bedside manners. He is very thorough and knowledgeable! And also very…read moreunderstanding of your health care needs and concerns. Highly recommended!

I am a Nurse and Dr. IKE has been my Doctor for quite some years now. I always feel so much better,…read morejust coming in as he has such a great bedside manner and listens to ALL questions that I have and gives me answers and advice on Each question that were asked by me. He Mainly listens to the reason why I am there at that particular moment communicates to me, what he heard me say and continues with what he is hearing and my history of anything relating to why I am there. I feel comfortable with ALL of his decisions as he make sure that everything is not just well explained, but understood as well. When I leave his office I just feel better to know that EVERYTHING regarding my visit is complete at that time. Healthcare Corporates have called me several time, to have me switched to other Doctors for NO reason, I like the Doctors that listen to me and I really don't feel the need to get to know a new Doctor and he/she getting to know me. As this Doctor started getting to know me years ago, my first day, and I felt "I WAS IN GOOD HANDS" and I still feel that first day comfort, ALWAYS. I have recommended to many people and they feel the same as I. Each and every visit is thorough and I receive knowledge regarding my treatment. He is like and old fashion Doctor that values your time and his. He does not try to rush you, when he is listening. 2 words HE'S GREAT!!!!!

I went to Peach Street Immediate Care on Monday with a 5:40 appointment and arrived early at 5:30…read more Despite that, I was left sitting in the waiting room until 6:30 with zero updates or explanation. Completely unprofessional, and honestly disrespectful of a patient's time. When I finally got to the back, the provider rushed through the exam so fast it felt like she couldn't wait to leave the room. She didn't review any of the information I had already given the intake nurse, didn't acknowledge the symptoms I came in for, and didn't even mention my high blood pressure. I came in for a possible UTI, and instead of assessing anything properly, she asked one quick question and was practically out the door. I had to stop her myself to bring up my copper IUD and other important details she would've known if she had looked at my chart. Her lack of empathy, attention, and basic professionalism was infuriating. I genuinely don't feel like I was cared for at all. What makes it worse is that I paid $250 for this visit -- and honestly, I could have self-diagnosed and used WISP for a fraction of the cost and received better, more thoughtful care. The only positive part of the visit was the front desk staff and the intake nurse. Everyone else made this experience awful. I won't be returning. There is absolutely no reason a patient with a scheduled appointment should wait an hour with no communication or receive such careless, rushed medical care. I'll be choosing a different urgent care from now on.

I booked an appointment online for 2:30, I get there 2:25 they tell me it's going to be a bit of…read morewait bc they only have one provider. She couldn't give a time but said 6 people. Um I booked an advance to avoid the extended wait time. This is my 2nd time coming up here and not being seen due to booking online in advance and still having to wait for an extended period of time!!!!! Save your time and go somewhere else!