I just received a phone call from someone in a call center, asking me if I want to participate in a program for SnapCare. The caller had a thick accent and I asked where she was calling from, she would only say she was working remotely. I point blank asked her if she was in India, she said "yes". I asked her if she had my date of birth, she had my correct date of birth. The terrible part. The urgent care I visited last year, Northlake Urgent Care, located at 4060 Lavista Road is also SnapCare Clinic. This business has sent my personal information overseas to a call center in India. My name, address, social security number, date of birth, and phone number are all being traded in a foreign country known for identity fraud and scam calls. Now they are trading my personal information amongst themselves. Five minutes after I began to write this review, my wife called me and told me she had received the same call from the same person. She visited that same location before I visited. The only reason I gave a one star rating is because there is not a rating below one star. DO NOT do business with these people. They are providing your personal information to foreign entities that can do anything they wish with it, without consequence. read more

If you are looking to be medicated, this is not the place for you. DR WALKER TAKES HER TIME TO "DR YOU AND NOT MEDICATE YOU". She has been my primary doctor for 20 plus years because she cares about you GETTING HEALTHY AND NOT YOU WATCH. She is an exception Dr and she will be my Dr my entire life. She takes her time and she talks with you to get a better understanding of whats needed to make your BODY FEEL BETTER AND NOT YOUR WATCH. Also, she is the only Dr in this area who cares about the community and offers walk-ins. read more

It took almost 2.5 hours to see a doctor. I waited in a claustrophobic room the size of a broom closet. Not one person introduced themselves to me. No one apologized or even tried to explain the delay. I was famished, my phone was dying and Judge Mathis was screaming at a wayward, smart-mouthed teen in the background. Everyone in the lobby was completely content with the situation like we were waiting on free food or something. Despite, the long wait the doctor had not read my chart. She had kind but tired eyes and no idea why I was in her office. "So is there something wrong or are you here for a checkup?" Sigh... I had to ask what the blood work was for and when the results would be in (or if it was a "no news is good news" type of scenario). She said the tests were routine and the results should take less than a week. Great! After check out I was told that since I'm a new patient, I have to make an appointment to get my test results. "We can't give them out over the phone." Surely, you can mail them, email them, fax them, text them? "We can give them to you but we can't 'interpret' them." I said that was fine because I was a hostage desperate to escape! If there's anything wrong I thought, I'll make an appointment (somewhere else.) "When can I expect the results?" I asked. "You have to come and pick them up." Blank stare.. When? "Call in a week and see if they're in yet." Digest that. Keep calling until the test results are in. If they are in, drive to pick them up. If I don't understand or if I have any questions about the results (seeing as how I'm not a phlebotomist), make another appointment. "Most people just go ahead and make the appointment," she acknowledged. I'm not most people. I'd rather not have my test results than come back here. I'd rather be sick. Girl bye. read more

This office omg,,,this dr is slandering my name, yes I am a co worker,,, stop focusing on Me and worry about the person b getting you for insurance v fraud, I do not know went I bedroom protecting you. Trust no one dr Walker. You deserve a lot of thinking read more

Do not waste your time. I would go else where or go without. I find t very sad they don't value the people that payment and keep the office functioning. I think they should be shut down for good. I petty the people that have to visit this office. I will try and post an alternative to coming to see these people that don't care. read more

The provider had no moral ethics to her patients... she lets them sit in the office for hours before coming in them only spends 5 mins with them... the staff is minimally knowledgeable. I wouldn't recommend this place to my DOG read more

I was very disappointed in this visit to the doctor especially since I never got to see the doctor. I had a scheduled appointment at 9:00a.m.I arrived at my appointment at 9:05a.m. I sat in the waiting area for 30-40 minutes before being called back for my vitals. Then I was taken to a room to get results from an ultrasound. Unfortunately they had no idea why I was there so I had to explain myself. Once I explained they stated they didn't have my results and then asked me where did I go to have the screening done. At this point I'm getting irritated because by now it's 10:30a.m. I ended up calling the office where I had my ultrasound done and was told they faxed over my results three times but was willing to fax it a fourth. When I took this information back to the nurses all of a sudden my results mysteriously appeared in my chart Now it's 11:00a.m. and I'm so over it. I politely explained to them I had to leave. They then begin to explain to me I hadn't seen the doctor and I needed to wait. No ma'am I couldn't wait any longer because I had to go to work. I have since changed doctors because this whole situation was ridiculous. read more

Unless you have absolutely nothing to do with your day and enjoy the cold to not come here. The typical wait time is an hour to see what I think was a nurse. This is with an appointment. Then they out you in another room to wait for another 40 plus minutes. The building is not clean and waiting area disgusting. Huge spider webs under furniture, dirty chairs and the air smells very old. All rooms are freezing and most patients are elderly here. There are about 20 ppl working here but I couldn't tell you what heir jobs are. I watched 2 ppl walk out after paying their copay because the wait was too long. I hear the doctor is good because she spends time with her patients but this is something most doctors do anyway. So I really think she is in there socializing and doing some Doctor work. I've been waiting for 2 hours now... Still haven't seen a doctor. I spent 5 minutes with the Doctor and she gave me a Rx. I go home and take first dose, next morning take the second dose. While at my computer I google side effects. Turns out she prescribed something I'm allergic too. I call the office and report it. They don't sound alarmed and never apologized. They said thank goodness you didn't have a reaction but we have called in the right Rx this time Seriously... I could have died!! read more

Please people stop going to Dr. Walker and if you are already a patient please advise her that without good customer service you have to patients..This is the worst DRs office I have ever gone to. Black people stop supporting this business! read more

Why do people continue to come here? Crazy, after all these years the other reviews still apply. Their services are trash. They clearly have no regard or respect for people's time. Why make an appointment if I'm going to have to sit & wait. Might as well just do walk-ins. I made an appointment to see Dr. Maria Walker, due to the fact that she is so highly spoken of. Why did I see someone who was a hell of a lot less tenured than her. I don't even know what Dr. Walker looks like. There isn't a bone in my body that planned on being here for more than an hour, it's been 3. I'm going to have a serious talk with my parents & family about coming here, they do not deserve our coins. read more

Dr. Walker is the ONLY DOCTOR for me!!! Say what you like, but there's truly a reason her patients have been with her for years. So at times there may be a wait, but it's your HEALTH....and shes worth it!!!!! Awesome doctor!! read more

Very bad. Unclean bathrooms, dilapidated building, some of the staff seemed nice but most uncaring. I have never been in a doctor's office where the people working there don't smile at guests, seemed like they just wanted to get out of there (which I don't blame them, that place is disgusting) I waited about an hour in a room after seeing the nurse then they switched me to another room - then finally I see someone but its not my doctor - it's her assistant. I do not trust this place, save yourself from this horrible experience. read more

There has been a big improvement with the new staff. I waited for less and 15 minutes to get to the room and was seen a few minutes after I was brought back. The referral was made to the specialist that afternoon. Thank you for listening to the patients and making changes read more

I wish I didn't have to give any stars. If you're thinking about coming here, RUN. If you currently go to this office, RUN. I'll try to make this short, because I could go on and on about what I've experienced at this office. My mother was looking very ill lately, and since she just received new insurance we looked up a doctor and I randomly picked this one. What a mistake. I wish I had looked into it further. I guess I was naive and didn't know places like this actually existed. In a nut shell my mom was obviously not well, so we got her blood tested. MINIMUM wait time is 3-4 hours, we went 3 separate times and this was the case each time. Then the following day we were told to come in to due to her critical lab work. We go in, still wait 3 hours. The doctor is hardly ever there, so we saw the NP, her answer...."eat more vegetables". I questioned her because we were just told to immediately come in for CRITICAL lab results. She then goes and calls the doctor, I guess because she has no idea how to read lab results yet she's a NP. The front desk basically agrees that that's crazy and not to listen to her and talk to the actual doctor. Ok great, let's talk to her. Well that's impossible. So we had to made yet another appt. I blame myself now cause I should have just taken my mother to the ER. Afer all of this she did go to the ER for a blood transfusion and was put on a heart medicine. But it was too late for my mom because she passed in mid November. I don't blame this office, but they certainly were no help. They saw a woman in desperate need of help and basically just turned the other cheek. DO NOT COME TO THIS OFFICE or DR MARIA WALKER read more

ok back in 2011 I was sent there to do my externship I was dislike as soon as I gotten there because I wasn't breaking the law with the staff, I noticed the staff members would access patient's chart to get their contact info just because they find them attractive, the staff was very lazy, they would let patients sit in the waiting room for hours while they would just sit in the back cheat chatting about the personal lives, the ladies working there had one thing in common all of them admit to sleeping with the office manager to get the job. I was there for about a month I was always on time and Melody work me like a slave while she let the rest of the interns relax and sit around in the back with them, one day after I finished filing the patients charts, I walk to the front desk to talk to another intern I asked her is it slow in the front she said no, I told her I was bored there is nothing else for me to do in the chart room, she said you can take my spot and let me go to the back she look like she wasn't feeling well I said ok, we swap place of which melody told us we could do to begin with, next thing I knew after a few minutes melody came to me and said you need to call your school I sent them an email about you giving out orders to the other intern , I said what? I don't understand what is going on? she said did you not tell the other intern to go to the back? I said no, I explained to her exactly what happened then she pulled the other intern and me in the break room and asked her what happened she said the same exact thing, melody did not apologize to me at all, she told me to call my school back and tell them it was a misunderstanding, that day my school still made me come to the site about the situation I had to have a meeting with the school deans and board of education, because two days before one of the teacher from my school came to visit me and melody had all good things to say about me and then after she made the assumption she said some nasty things about me she almost got me expelled. The point of this review is this family practice is very unprofessional and they don't treat patients info with respect. read more