I had a disappointing experience with this firm. Communication was a major issue -- I reached out…read morein July after not hearing back for months, and my emails (sent two weeks apart) went unanswered. When I finally received a response, I was told they had stopped representing me back in March, but I was never informed of this at the time. Despite this, I didn't receive an invoice until the end of July. When I asked about the delay, I was told it had originally been sent on March 7 by a different law clerk -- someone I had never interacted with -- and the message had landed in my junk mail. There was no follow-up until I reached out months later. Then it was discovered it was sent end of May, but that was only discovered after I followed up assuming I was still working with a lawyer. I was also concerned that there was confusion between our brand name and our legal entity -- they are similar, but one includes "Corp" and the other does not. This led to delays and the need for additional clarification. I felt that instead of replying to my email to address this concern, they simply decided to disengage -- but never informed me of that decision until months later, when I was in immediate need of legal support to resolve an employment and estate matter. Most troubling was that I was left to scramble to find new legal representation at a time when I believed I was still being supported by this firm. I had no indication that the relationship had ended, and I felt exposed during a period when I needed legal protection and continuity. When my file progressed and I reached out again, I was told: "Unfortunately due to current commitments, I am unable to re-engage at this time. I recommend that you promptly seek alternative legal counsel who can assist you without delay." I was also never provided with a clear quote or fee structure. After sending an initial retainer, I later received an invoice with additional charges -- which I only became aware of in late July. This lack of transparency made it difficult to plan or understand the full scope of costs involved. Finally, I was told that my March 3 email -- in which I expressed disagreement with some advice and asked to pause the matter -- was interpreted as a disengagement. However, I was never informed that the file had been closed, nor was I contacted to confirm this. I only learned of their position when I followed up months later. I would have appreciated clearer communication, more attention to detail, and timely updates about the status of our relationship. This experience left me feeling unsupported during a time when I needed clarity and guidance.

As a Mortgage Broker, we trust Mike D'Aloisio, Partner at Kelly Santini LLP. with all of our…read moreclients, friends and family.

My husband and I went to Hedges Sutherland Law Firm to do a buy and sell of real estate back in…read moreearly 2022 and then got our wills and Powers of Attorney done in March 2023. Our experience with Rolly, Brendan and Laurie was great. They were all professional, punctual and friendly. Their fees are reasonable for these days. The office location was convenient to us in the west end of the city and the office itself is clean and inviting. There was an office dog (such a nice bonus to a legal visit) who was well behaved and such a sweetheart. We appreciated how thorough and detail oriented the legal team was. We recommend them!

Competent and reliable lawyer. Fully recommended. Very proficient in civil and commercial law.read more

Michael A. Johnston is a very professional lawyer and is one of the best…read more He does everything he can to help his clients out of difficult situations. I handed two cases to Mr. Johnston, and I am satisfied with the outcomes. For one of the cases, my citizenship and job were at risk. I could have gotten my citizenship revoked and could have lost my job as well. The professionalism and competence of Mr. Johnston saved me and got me out of that difficult situation. He's a compassionate person and takes care of his clients. I was in a poor financial situation, and it was hard for me to pay the fee. I talked to Mr. Johnston about it. He was very understanding and gave me a very generous discount just out of compassion. Unlike other lawyers, Mr. Johnston focuses on getting people out of bad situations and solving the problem because he understands what people go through. Mr. Johnston thoroughly studies the cases and goes through the laws to find flaws to provide the best defense possible. Mr. Johnston is a man of his words and a great man overall. I would highly recommend him to anyone.

My friend passed away in October 2016. As of June 2024, there is still no proof that this law firm…read moreis doing anything to pay out the beneficiaries. Mr. Merizzi is the lawyer, and he has pawned my off to Leo Dwyer (Estate Clerk) who only talks a big game. They have sent out ZERO proof that they are not stealing the money from the estate. I keep calling and emailing and now Leo Dwyer is pissed off at me for wanting an accounting of the funds and I still have no clue as to why they have not paid out. So, I contacted Mr. McGuinty Sr. and he promised to get back with me at the start of June 2024. As of today June 13, 2024. I have received ZERO Money and ZERO proof that the law firm is not stealing the money from the estate. Today I spoke with a very rude Leo Dwyer (Estate Clerk) and he got me off the phone quickly. 7 1/2 years has now passed by and still have no clue what they are doing. Leaving your estate to those you care about is a nice gesture. Having this Law Firm handle that estate is a risky venture. *UPDATE*. The case has now finished. I found out that the law firm was not stealing from the estate. However it took just over 6 years (December 2022) to settle the case and I feel that it was totally handled wrong. They sat on everything until I started calling in January 2024 demanding an update. There are 3 of us that were in the will. They stopped looking for 1 person. They started looking again at the start of 2024 with me calling several times over the last 6 months. All of a sudden that person was found. Now the funds have been distributed. A lot less than expected. I will stand firm that the case was mishandled this case over the last 7 1/2 years. I still stand by my words that this firm is not the right firm to handle your Will.

I'm very pleased with the professional level of legal services at McGuinty Law. We have had a fair…read morenumber of real estate transactions process through their firm, as well as wills and power-of-attorney documents. Our family has worked mostly with Mr. Costanzo and Mr. McGuinty but the real star of the show (and I'm sure the lawyers will agree) is the office administration manager, Diane. She seems to know everything that's going on in that office at any given time, and she is prepared to help at a moments notice.

I have dealt with this firm on two occasions, one for notorial services, the other time for wills…read morefor both myself and my wife. Their services are very professional. Paul McCracken did our wills and was very thorough in asking our wishes and fully explaining all items during both pre and post writing. I would also like to add that Mr. McCraken took the time to help me with questions I had with an unrelated matter over the phone. Most lawyers would have demanded I setup a time and pay an hourly fee. By answering my questions "pro bono" (assuming that's the right term), he proved to me that he cares about his clients and not just their money. I highly recommend this firm to handle your will. Please take my advice: If you don't have a will, you NEED one. My Mother used one of those "will kits" and it resulted in months of delays, questions and issues of probate being raised. Do your loved ones a favour and GET A WILL DRAWN UP BY A LAWYER!

This is just a heads up review of one of the associates that works at this firm and the potential…read morerepercussions it may have on your representation if you were to retain this individual's counsel. This comes from a facebook thread of where I repeatedly asked for credentials to prove her licensing and an explanation as to why she was using an alias while replying with her biased opinions over a foreign legal matter. My suggestion would be to flee this counselor with haste if you want a proper representation in the legal system. Claudia Ximena Bordes and her comments on how she views her clients and their creepy nature: "Wow. This is pretty intense. For the record, most of the lawyers I know (family bar, Ottawa) don't use their regular names on Facebook; it would be way too easy for our clients to track us down and start creeping us." The Facebook name that this was under is Jim Bordes. Steer clear of this attorney. She is clearly violating the very Rules of Professional Conduct regarding ethics and should be reviewed by the Law Society of Ottawa. .

Great staff and very comforting environment. Ms. Yousuf's work is qualified, excellent, and…read moreprofessional. I was very satisfied with my services. Hana resolved my case very quickly, and was very responsive in her communication. I would recommend her services!

I am beyond thrilled with what X-Copper did to help me with my traffic ticket. They took care of…read moreeverything from beginning to end and the results were nothing short of amazing! My ticket, charge and possible demerit points - all gone! I would highly recommend them to anyone needing help.

thank you for making life easier and giving people a second chance, on quick little mistakes.read more