If your a Veteran avoid. Premier performed work then 10 months later informed me it wasn't covered…read moreand demanded I pay the $75 balance. It is their job to verify what is and is not covered. They clearly failed to do this or would have asked for payment the day service was rendered before I left. Veronica who claims to be a manager is unapologetic and very rude. This type of action is unethical, unprofessional and dishonest. Aside from this I've had multiple issues with the work on my teeth performed.

Called in with an infected tooth, swollen mouth, told me it would be TEN days before they could see…read moreme!

The doctor spoke to me in a very condescending manner and I felt like the entire experience was a…read morecomplete waste of my time. I had to pay $150 upfront just to walk in the door. The dental assistant was very kind, but I was not impressed at all by the doctor and I'm relieved he can't do anything for me; I won't go back there.

They misquoted my price ($500-900 for 2 root canals, and then when i was there i was told $1162 for…read moreone with insurance, payable immediately), then they overcharged me by almost $500 (which I didn't know until my friend who used to work in a dental office looked at my bill). They emailed me confirmation forms but mailed me my statement 3 weeks later. They made me drive to the office to get my refund but didn't even look at my card. I was referred by my wonderful dentist, but I'll never go back. They are nice enough people but never had to jump through so many hoops. Just be honest and upfront. I could have gone to Kyle and paid less.

Had my first visit today. I was very pleased. Although it was for just a cleaning, Dr. Madelyn…read moreSwinney came in did a follow up evaluation. She took her time with me and explained my current dental status. Office staff was very polite and I was seen soon after my scheduled appointment time. The online registration process is a bit too much and takes some time but is manageable.

Bad receptionist. She hung up on me without returning my phone call. She was not interested in…read moreonboarding me as a new patient. Kept telling me they were booked until October even though I told her I was ok with that. I guess they really don't want any new clients.

I was referred to them by my regular dentist for further diagnosis and a root canal. They were able…read moreto fit me in surprisingly and gratefully fast. When I arrived, the receptionist was welcoming, warm and compassionate. The assistant was super professional, knowledgeable and kept me informed the whole way. She was compassionate and able to convey exactly what the options were and what to expect. Dr. Kaiser came and talked me thru exactly what he was doing to diagnose the issue and then what the options were as well as what he recommended. He is insanely skilled and his experience shines thru. While I would never recommend a root canal or damaged tooth to anyone, I would recommend that this be one of your first stops in getting it treated.

While at first the office staff seemed extremely kind and helpful, they somehow forgot to mention…read morethat this practice was out of network for me. They led me on to believe that they were in network and that perhaps the reason my consult wasn't covered was because I'd seen another dentist and maybe my insurance only covered one consult per year. I then saw a doctor who was very kind, informative and helpful and proceeded to schedule the procedure I needed done.... Keep in mind that I STILL haven't been informed that I am out of network. I received a call this morning to confirm my appointment for my procedure tomorrow morning and I proceeded to ask what my expected cost after insurance would be. I was informed of an INSANELY high amount considering I have insurance and when I questioned it, I was simply told that yes, this is my total after insurance. STILL NO ONE TELLING ME THEY DON'T ACCEPT MY INSURANCE. I call my insurance to verify and my insurance is finally the one to inform me that this practice is in fact out of network, thus the high price tag. When I call the practice to inform them of this and that I will not be proceeding due to being out of network, I was informed that no, no, no, I was most certainly told they were out of network and I must be mistaken. I promise you I am not one to mishear things when it comes to insurance or cost because I a) can't afford to do things out of network and b) why would I do something out of network when I have dental insurance??? Again I was told this was my mistake and they accepted no responsibility. If they take your insurance, I say go for it as the dentist himself is lovely but please, please, please make sure to verify things yourself because they aren't going to turn away your money or help you to figure out that they aren't in your network.

The dental care here is outstanding. Dr Buhler the oral surgeon did the implant and Dr Burdett is…read morecompleting the crown. I am always pleased with Dr Burdetts professionalism. As far as my other concerns with insurance and billing the staff have been attentive to this. I wouldn't want to go anywhere else.

They do a lot of cool stuff to document your teeth. Lots of unique X-rays and pictures! Highly…read moreknowledgeable and patient. Just make sure your insurance is not only in network with the dentist but also the oral surgeon. Didn't realize until day of surgery that they were out of network and didn't get the work because I didn't want to pay an extra $1000 for something my insurance would cover. it's my fault for not asking the right questions, but also frustrating that I wasn't informed clearly.

I had a dental emergency back in July 2019 and my regular dentist ( located next door ) was out…read moretown. His staff recommended Dr. Molenda. Dr Molenda was able to "work me in" immediately, remove the broken tooth ( gently and with very little discomfort ) and make the appointment with the oral surgeon for the root canal that was urgently needed that same day. I have every intention of making Dr Molenda my regular dentist but have not been back because of Covid-19 and all the "at risk" folks in my household. BTW- for the back story - the broken tooth emergency was the same tooth that had been bothering me for over two years. I told my "other" dentist, ( located next door) that it was really hurting every time I saw him, which was every six months for my regular cleaning. The dental hygienist told him as well, but he NEVER took either one of our concerns seriously. When I spoke to the front desk after it was removed by Dr. Molenda, to ask why a badly decayed tooth wasn't found in my regular visit. Their response was that it would only be found in panoramic x-ray and they don't do that for a 6 month check up for their office. I'm making my Dr. Molenda my new dentist.

I tried to contact the office after hours using their website but the captiva does not work; I was…read moresent to a root canal specialist recommended by Dr. Molenda but the experience was horrible. I won't go back to either dentist and will start over with others chosen by my insurance provider.

We had a great experience here- the themed waiting room is amazing (definitely what drew me in for…read moremy kid at heart fiancé- he loveddd it haha). Staff is super nice and we were seen super quickly, not overcharged at all like other places have done... We will definitely be back!

Had a great experience with my kids. He was kind, informative and not excessive in treatment. Im a…read morenurse and midwife so I ask a lot of questions. He was thorough and patient with me. Kids loved the space too!

Disregard negative reviews. This place was great. Staff was communicative and professional. They…read moreaccepted my VA Community care referral and handled all the paperwork. Root canal was quick and painless

I cannot say enough good things about my experience here at Elite endodontics. As someone with…read moreEXTREMELY high dental anxiety, I was dreading the idea of needing more than 1 root canal--but my hygienist helped calm me down before I ever saw Dr Thurman. They both had an incredible bedside manner--calm, kind, and patient. She reassured me that I wouldn't feel any pain and that they would make sure I was nice and numb/relaxed before starting. Dr Thurman explained everything I needed done to my teeth thoroughly, answered all my questions, and never made me feel rushed. I had nitric oxide gas and the local anesthetic (per usual) and the entire procedure was completely pain-free! I genuinely couldn't believe how smooth and comfortable it was. So much so, that I've already scheduled to have my other root canal completed by him. So If you're nervous about dental work or just want to be in the hands of someone who truly cares about your comfort, Dr. Thurman is the one to see! I'm so grateful I was referred to him and wouldn't hesitate to recommend him to anyone--especially those who experience anxiety at the dentist.

This beautiful modern dental office is the work of art. My dentist was great. He is professional…read moreand gentle. I came for a cleaning and he was able do a thorough scan to check my gum and the health of my teeth. He preform a great job for my service. I strongly recommend this Dental Arts!

Dr Braun worked with me to redesign my smile. It required several replacement crowns and veneers to…read morecover discolorations resulting from multiple fillings and general aging. The new work looks natural and I am very happy with the results. Importantly, the restoration was at a reasonable cost.