Dr Lopez has been my mothers dentist for the past 3 years. My mother often gets nervous so Dr Lopez…read morewill call me in to explain what she is going to do. . She is wonderful and explains everything. While in the waiting room a kid who looked about 10 years old was sitting with mom and the tech called him , introduced himself and brought the boy back alone. I think it's general practice for kids to go in without mother. Great idea to help kids learn to take care of themselves and talk without moms speaking for them. The dental cost are comparable to any other dentist. The lobby is comfortable and front desks staff have always been friendly. The office is in a strip mall by HEB on FM 306. Although there is not a direct handicap access you can drive up a bit along side the curb drop off your passenger and they can use the sidewalk area that is graded to be even with the street making it accessible for those who need handicap access including motorized wheelchairs .

I went here yesterday and was told I needed five molars extracted, a crown and other costly…read moreprocedures, totaling nearly $5,000. They performed a "cold test" on one tooth and claimed I had lost all feeling, yet I did feel the cold during the test. The explanation I was given felt rushed and didn't add up. went to Lopez. While I was waiting (for over an hour and a half), I overheard staff talking about how they're "finally busy," and someone else responded, "good, because we need it." Hearing that, then being presented with such an extreme treatment plan, felt very suspicious. I go to the dentist at least once a year and my last visit was in January. Because the recommendations sounded off, I got a second opinion this morning. That dentist explained the cold test in detail, confirmed I still have sensation in the tooth, and told me I do not need five molar extractions or a crown right now, just monitoring, and possibly a root canal in the future. For just one cavity that appointment cost me $83 which is a godsend. This whole experience makes me strongly question whether unnecessary procedures are being pushed here. I highly recommend getting a second opinion before committing to any expensive treatment plan from this office.

Edited to add: Dr. David Earnest is no longer part of the practice, so all the good reviews he got…read moreno longer apply to the current practice. The hygienists are nice, but the overall practice seems corrupt and not concerned about the best interests of patients. First, they tell you need (unnecessary) additional treatments that are not covered by insurance (if they were necessary, they would be covered). In five decades of dental care, I have never had "necessary" treatment suggested that was not covered by insurance. Second, while your insurance coverage includes an exam by an actual dentist, you'll probably never get that exam unless they think they can convince you that you need some expensive treatment (likely not covered by insurance). I went 3-5 times and never met an actual dentist much less had an exam by one. Again, in over five decades I never had a hygiene appointment where the dentist did not stop in and do an exam. Third, they have no issue physically harming you while telling you the action is required. In my case, their X-Ray process resulted in severe bruising to the roof of my mouth as well as an over-extended jaw injury that prevented me from being able to eat solid food for a full week (I have a small mouth including a low roof). I complained bitterly about this awful experience but, they (office staff, who said she was talking to medical staff), insisted they couldn't keep seeing me unless I underwent that same X-Ray experience again. This office staff person literally lied to me on the phone, saying children use the adult sized X-Ray plates with no problem, while the hygienist previously told me they use a non-invasive external imaging for kids, and they could do that with me as well. All of my previous dental offices had not issue accommodating my needs. So much so I didn't even realize it was a big issue until I came to Comal Dental. I'm never going back to this awful and negligent practice.

The staff is rude and they are closed on Wednesdays so don't get a toothache on Wednesdays. No one…read moreanswers the phone or even calls you back the next day! Can't afford an answering service?

Dr Barber and his entire staff is ; caring, knowledgeable, patient, and understanding. they take…read morethe time to actually listen to you. and provide you with judgment free and supportive treatment each and every time you walk in the door! I can't say more wonderful things abou Dr Barber and his staff! if you are looking for a pain and anxiety free dentist, look no further!

While over the Christmas break, I was enjoying a tasty festive treat. About three bites in…read more.. CRUNCH! One of my teeth decided to chip and break. Bummer. What a way to put a damper in the holidays. Not having a regular dentist here in New Braunfels, raised my pucker factor as well. Luckily, my daughter had a regular dentist, and the wife recommended Rivercrest Family Dental. The wife made me an appointment, with the soonest appointment being six days later. Thank goodness I was not in severe pain. I showed up on the day of my appointment about thirty minutes early. I was greeted upon entry and asked for my driver's license and had my photo taken for the file. I had filled the paperwork online the night prior, so no lengthy forms were required before I was seen. The nice lady behind the desk told me to have a seat and told me that it would be a while since I was very early. As promised, I was called back right at my appointment time and was placed in the seat. The receptionist told me the dental assistant and Dr. Barber would be with me shortly. Shortly thereafter, a nice young lady (sorry, I am terrible with names) greeted me and went over some of the basic medical questions. Lunch break came, so then the nice young lady handed the torch over to another nice lady to take good care of me. She outfitted me with a bib, and put a lead jacket on me. Took some X-rays of my chipped tooth, then went to consult with Dr. Barber. She was very nice and we made small talk whilst we waited for the doc. Dr. Barber came in and evaluated my x-ray. He looked in my mouth and told the dental assistant a bunch of medical terms and jargon. He then gave me the low down in layman's terms. Said I would need filings, and he could fit me in quick before his next consult. He told me another assistant would be in shortly to give me the break down of the costs, and numbed me up. The assistant came in shortly thereafter and gave me the breakdown. Was up front about what the costs were, and how much my insurance would cover. I assessed the costs, and gave them the thumbs up. I could not talk as my mouth was all numb. Dr. Barber and the assistant went right to work. Dr. Barber kept me informed the whole time, told me what he was doing, and why. The pain was kept to bare minimum. The doctor asked if I had any questions or concerns, then told me he wanted to see me back in a few weeks to discuss a more thorough examination. I was then walked down the hall, paid my bill, made my next appointment, and was free to go. I highly recommend this place and highly recommend Dr. Barber. The whole process from start to finish was somewhat painless. No one ever enjoys going to the dentist, but this visit was not as bad as I thought it would be. Enjoy.

This place was great. I gotta admit I was a little hesitant to go to the dentist b/c I've been…read moresmoking so DAYUM much lately. But I also realized my teeth were turning all sorts of yellow. LOL! I went in here feeling pretty bad about myself but the hygienists and the dentist were super nice and understanding with me. I explained to them how I've been having a pretty tough time of it lately. Divorce is one of the most stressful life events a person can go through. Smoking and Prozac are my coping mechanisms for now. LOL! My teeth were in surprisingly good shape and we went ahead and did the zoom teeth bleaching. Now if I can just lay off the smokes and keep my pearly whites clean! We also talked some about invisalign (clear braces). I wish my parents would have shucked out the the bucks 30 years ago for regular braces b/c right now invisalign is just not feasible given my budget restraints. For now my plan is to sell my wedding rings and start saving up for braces! I'm almost 43, single and getting braces. JAYSUS what happened to my life? LOL!!

The staff turn over is high. From the front desk to the dentist. Billing don't know what they are…read moredoing. Was a good office don't know what happened to them. If I could give a lower rating would.

Best dentist I've been to thus far! They have new tech, are gentle and kind, and do a great job…read more They're super thorough, asking questions about my tmj and talking me through some options. I also take my 2yr old here and they are great with her! Best care in the area by far!!!!

I have never been to a Dentist office where every staff member made me feel welcome and were caring…read morelike the staff in this office. The dentist Dr. Knox was equally professional, knowledgeable, caring and also made me feel comfortable. The technology in their office was like none I had seen. Dr. Knox described what needed to be done now and in the near future as well as referred me to a specialist for other necessary procedures.

I had been here once before but didn't want to review then cause it was my initial visit (though…read morethey were fantastic then too). Today I had my first deep clean and let me say it was a great experience!! I've had so many awful dentist visit at other places that I get scared and nervous when setting up a new place!! The doctor and Reed my hygienist were so nice and calming. Their chair side manner was top notch!! They explained everything to where I understood what to expect, answered all my silly questions and laughed at some of my lame jokes lol I've never been happier with my choice and look forward to a long dental relationship! Ohhhh and the front staff is phenomenal too!! They are so sweet and on top of everything! I definitely highly recommend making this your dental office!!

If you want honesty & great service & a staff that truly cares about your health & finances, this…read moreis the dental place for you!

The dental care here is outstanding. Dr Buhler the oral surgeon did the implant and Dr Burdett is…read morecompleting the crown. I am always pleased with Dr Burdetts professionalism. As far as my other concerns with insurance and billing the staff have been attentive to this. I wouldn't want to go anywhere else.

They do a lot of cool stuff to document your teeth. Lots of unique X-rays and pictures! Highly…read moreknowledgeable and patient. Just make sure your insurance is not only in network with the dentist but also the oral surgeon. Didn't realize until day of surgery that they were out of network and didn't get the work because I didn't want to pay an extra $1000 for something my insurance would cover. it's my fault for not asking the right questions, but also frustrating that I wasn't informed clearly.

I had been going to premier for like 20 years and used to be satisfied with there work but for some…read morereason in past five years it's just not worth it. They have turned into a big corporate dental office. I guess to pay for that nice cushy office and all the cute little young girls working for them except for ones behind desk. Now all they do is refer you out to do like extraction and all they want is to clean and put on crowns. My insurance used to cover most of procedures done there and now it cost me like $200 just to walk in door. It should be called Premier price Dental. I was recently referred out to have an extraction and little did I know I was I thought I was getting the procedure done but wasn't. It was only a consultation and cost me $180 and it was 45 miles away and the office where located was back in the back alley unmarked until you get exactly in front of door. But that not premier faults. But maybe it is. They specifically refer you out to offices and corporate places here they can get the most profits. Premier price, premier office, premier referral! Not happy

less than one. typical medical office that tries to upsell dental work! started at 7k for full…read moredentures. then doc wouldn't do that procedure and the price jumped to 12k. oh, wait, make that 12k each for top and bottom. but wait we can do the super deluxe for 55k!!! my voice started to raise over this overselling and we were quickly ushered into a private office where they looked down on us... another detail, financing was at 29% apr. , not a much lower one on an ad in their office. expect to be upsold.and.overcharged at this place. run away, don't walk!

Bedford Family Dentistry always provides skilled and professional care. I have never waited more…read morethan a few minutes to be seen. One other outstanding aspect is they don't try and "upsell" you on services. Above all, they are honest and reliable!

I was unsatisfied with my care today. I had a dental emergency and came in to get help. When I got…read morethere, I waited for a while (understandable since they were working me in) but it was pretty awkward that I could hear the staff talking about me from the lobby. When I finally spoke to the doctor, he said he could schedule me in for next Friday. I told him how I was in a lot of pain and cannot wait a whole week (my two front teeth were broken in half with nerves exposed). He said that was my only option unless I want to go on January 2nd (even further away). It was very unhelpful. I found another dentist who saw me right away and fixed my problem in 20 minutes and did a fantastic job, so I know it was an easy fix that they just weren't willing to do for me.

I would like to go into a dentist and be able to trust what is needed. Seems like they work for a…read moretime share vacation rentals and trying to upsale services that are not needed. Pressure to make that extra dollar.

I had a really great experience here. Very friendly and kind from the hygienist to the doctors…read more Would definitely recommend!