I wouldn't recommend their service. I scheduled three hours for them to clean three bathrooms and…read morethe kitchen. The cleaner arrived without her supplies and had to leave to get them, which wasted a lot of time. In the end, she only cleaned the kitchen and two bathrooms, and she wasn't able to finish the third bathroom. She also didn't sweep or mop the floors in the kitchen or bathrooms, and she used my kitchen sink to wash her dirty tools. Overall, it was a very bad experience, and I would not recommend this company to anyone.

I had such high hopes! Laken was so nice and we had such a great conversation and she was very…read moreaccommodating in getting me scheduled. This is where it takes a turn to not good...I paid $291 and some change for a deep clean and I maybe got a surface clean. I had to inform the house cleaner that she needed to dust the lamp shades AND the bases and that she needed to polish the sides and fronts of the furniture not just the top(you would think this would be common knowledge but not so!). This person also didn't make the beds....there was only 2 to make...stating she didn't know I wanted that??? The cabinets were not wiped, the top of the fridge was not cleaned....there were so many other things I don't have time to list them all. My house was not dirty by any means, dusty yes and it took her over 5 hours and I had to go back behind her and clean. Definitely not worth the money I paid. I was offered another person for a 10% discount...not a redo for half, something to make it worth my while to try them again. So book with caution y'all.

Working with The Maid Place has been a great experience from start to finish! I really appreciated…read morethe quick response to my initial request and how easy you made the entire process. There wasn't a lot of back-and-forth--you were upfront, explained everything clearly, and made sure I knew exactly what to expect. I also appreciated the call letting me know the ladies were on their way. They arrived and got straight to work. They were professional, pleasant, and did a wonderful job. It's truly a breath of fresh air to work with a company that does exactly what they say they're going to do and within the timeframe promised. Excellent customer service and a great overall experience. I would definitely recommend The Maid Place!

The actual cleaning has been good, and I've been happy with the quality of the work. Unfortunately,…read morethe communication has been frustrating enough that I don't think this is the right cleaning service for us long term. We had biweekly cleaning scheduled, and after our last cleaning I asked to book again for two weeks later. I was told yes, but I never received a confirmation of the date or an arrival time like I had in the last. Previous cleanings had been in the morning or around noon, so I was surprised when the team simply showed up around 3:30 PM on a weekday without any prior communication. That is quite late in the day for an appointment that had never actually been confirmed. When I texted the owner and explained that I would do much better with an actual scheduled time, the only response I received was "OK." I've also found that some of the owner's communication can come across as a little abrupt or rude. Again, I think they do a good job cleaning, but reliable scheduling and clear, courteous communication are important to me when someone is coming into my home. Because of that, I don't think this is the right service for us.

We were referred to Bliss cleaning as an alternative, as we simply couldn't get our current…read morecleaning company to return multiple phone calls to set a schedule and on 2 separate occasions... Well, I'm so glad that they didn't respond and we called Bliss and it was a world of difference. First they responded super quick, set a time and turned up on time, but most importantly, Rebecca, Savannah and Jennifer performed stellar work. They first asked questions as to what our requirements were and got to work for which we were very thankful! I highly recommend Bliss Cleaning to the point that we have set up a monthly cleaning schedule based on their first clean alone! Well done to this team.

Needed a last minute deep clean and went with Bit a Bliss…read more Excellent work! Had 2 lovely ladies ( Campbell and Mercedes) provide the work. What I really enjoyed, is that they listened and were able to prioritize their work in the amount of time they were there. Very pleased with the service. I won't hesitate to use this company again.

Tidy Maids did a great job cleaning our townhome. They were quick and had everything they needed. I…read moredidn't get a heads up when they were on the way to put the animals away but they didn't mind waiting a couple mins for that to happen. Would use again

I hired Tidy Maids for the third time, paying $209 for a monthly cleaning service of just the…read moredownstairs area of my home (approximately 2,200 square feet). Unfortunately, the quality has declined with each visit. Before their arrival, I called in the morning to request a 30-minute heads-up, as both my husband and I work from home. The last time they came, they forgot to notify us, so I wanted to make sure it didn't happen again. However, once again, they failed to inform us before arriving. When they showed up, I mentioned that I needed to quickly dry the master bedroom sheets, since they hadn't given me the advance notice I had requested. They assured me it was no problem as the sheets would be dry well before they finished. Two cleaners arrived, and we immediately recognized one from a previous company we had stopped using due to poor service. They spent about two hours cleaning while I worked in my office. When I noticed they were getting ready to leave, I went to grab the sheets from the dryer for them, but when I came out of the laundry room, they were already gone--without saying goodbye or asking if I was satisfied with the work. This was the second time they had left without attempting making the master bedroom bed. I called the scheduling manager to report the issue. She was polite and asked me to email pictures of the problem areas. She also offered to send the cleaners back, which I appreciated. However, a follow-up phone call to ensure the problem was fully resolved would have been a nice touch, especially to prevent this from happening again. As I inspected their work, I was really disappointed. Our house is pretty clean but they missed several areas: the backsplash behind the stove wasn't wiped down, the front of the dishwasher still had visible smudges and water spots, and they didn't move a few small items on our coffee bar to clean underneath, which when I moved them, you can see rings on the countertop (see pictures), pet hair and dust under the kitchen counters, and didn't use any wood cleaner or wipe down the bedroom furniture. They even made the guest bed with the comforter upside down. Not a huge deal, but shows a complete lack of care. On top of that, they didn't dust the bookshelves or wipe down my desk in the office. By the time the cleaners were sent back, I had already cleaned most of the missed areas myself, so they only came back to make the bed. Overall, I'm really disappointed with the quality of the service.

Best cleaning service. Really gets the job done correctly. The house was so fresh-smelling and…read moresparkling. Met my expectations 100% Great price for the value.

Please make sure to get a Secured and Approved time window for service to be rendered…read more I had to cancel because they could only send 2 cleaners, after 2pm, and I expected services to start by 10am. Small businesses get a lot of my patronage. I regret that I didn't get the service I wanted today.

I needed a deep clean of my house after moving in, and hired this family owned business. Omar and…read morePrycilla are very professional and kind, as well as hard working. They gave me a fair quote both for the deep clean and for a biweekly cleaning. The house looks great and I know it will stay clean with their regular maintenance. I would recommend them!

Just got my house deep cleaned by Omar and Prycilla and all I can saw is thank you! They did such…read morean amazing job restoring parts of my home to make them look brand new. They were also so polite and communicated very well. The prices for their services were very competitive and I will definitely be using them again in the future!

I requested a deep clean with some additional services. The team was amazing in handling all…read morerequests. Communication was good. Final results were amazing. I was very pleased.

The Crotty's have done an excellent job keeping our homes clean for 10 years. We were one of their…read morefirst costumers in the Historic District. We have recommended them to many friends and neighbors. They never miss the details in our home like behind the doors, the light fixtures, closet floors etc. We even pay extra to have them clean our pitc occasionally and everything always looks perfect!

The team was prompt in communicating with us and very thorough. We were very pleased with the…read moreoutcome. The final touch for the sale of the home? Perfect!