Very limited parking. There is a big yellow van that has a "For Sale" sign on it that is taking up…read morespace in our limited lot at 429 Via Hidalgo. Super unfair if it is going to sit there and take up space for a long period of time... People who don't live at the complex use our limited laundry washers & dryers.

It has been a pleasure to work with Stephanie as a leasing client. I can say without a doubt that…read moreshe is one of the most professional and personable people I have worked with in property management. .She is organized, responsive and knowledgeable about the leasing process. She is very helpful and anticipates questions before they are asked. What sets her apart is that she genuinely cares. She made what could be quite stressful manageable. She goes the extra mile. Her communication was always clear, warm and effective. Any company would be fortunate to have her in a leadership role. She has the competence, drive and the interpersonal skills that distinguish someone who is simply good at their job to someone who is destined to grow into much greater responsibility.

Blue Rock is not just an apartment building its an embracing community. It provides an amazing deck…read moreto enjoy sunny days and the beautiful view of Larkspur. My studio was in great shape and I always received quick responses from management for any needed repairs. I enjoyed silence, safety, and proximity to everything I needed. I felt at home for the time I lived at Blue Rock. I would recommend the apartment building to anyone looking for a peaceful home.

James the owner and David the onsite manager have been terrific thru the 12 years I've been here…read more I completely trust them and have depended on them over the years due to my travel schedule.. The location is amazing and very charming.. You'll be safe and happy at Blue Rock!! Clif K..

I rarely write negative reviews, but I feel an obligation to share this experience so other…read morefamilies can make informed decisions. My parents, both 86 years old, were long-term tenants. My father has Alzheimer's and reached a point where it was no longer medically safe for him to live independently. Their move to assisted living was not a choice -- it was a medical necessity. Despite extensive communication and documentation explaining these circumstances, the property management response was rigid, transactional, and strikingly lacking in compassion. The situation was treated purely as a contractual inconvenience rather than a human crisis involving cognitive decline and elder care. They also levied a "leasing commission" - $5500! - to re-rent the immaculately kept house that took exactly one day for them to re-rent. What was most distressing was not just the financial posture taken, but the tone: repeated legalistic arguments with no acknowledgment of my father's condition, no empathy for an elderly couple in crisis, and no effort to handle the situation with basic humanity. If you are a tenant who expects empathy, discretion, or flexibility when life takes an unexpected and serious turn, I strongly encourage you to think carefully before working with this property management company.

I had a wonderful experience with Tamalpais Management. Dee and Lee were incredibly helpful and…read moreprofessional. They found a wonderful tenant for me and were on top of every issue that came up during the rental period. Dee went above and beyond with her property project managing skills and handled a damaging water leak like a pro! She didn't hesitate to get between the contractor and the plumber and make the issue right without breaking the bank! She saved me money and head aches time and time again. I would highly recommend these wonderful people!

It's a disaster... rent overcharge of $2,500 from 5 months ago not resolved... generating late…read morefees. Water hammer in the walls, reported 5 times, said it was fixed... it has not been repaired. It now happens in the living room wall. This place is crazy. Living here 9 years now, and when the property sold and Prime Management took over, it's been bad.

What a difference a new service manager makes! I've had a couple of unexpected major appliance…read moreissues that the service team, under new leadership, addressed quickly and successfully. This was a very different experience from my first few months in the community, during which service requests and communication from the fix-it team were poor; this has really changed with the hiring of a new service manger, Dave. I have really enjoyed the setting of the Skylark community -- it's nice to see lots of trees and Mt. Tam every day, use the pool during these hot days of summer, and have great access to downtown Larkspur, hiking trails, Bon Air shopping center, and lots of biking opportunities. While management could do a better job soliciting and prioritizing resident input for the property, for me Skylark has been a nice place to live.

I have moved many times during my 15 years in the United States, and Woodlark Residencies is truly…read morethe best apartment community I have ever lived in. If there were a ten star rating, I would gladly give it a ten. If it were not for a sudden job change, I would never want to leave this place. Our home is an upper level apartment with a stunning view of the town. From our bedroom window, we can even see the peak of the mountain. Sunset is my favorite moment of the day, when the sky turns soft pink and fills the entire view with warmth. During the rainy season, the scenery from our spacious balcony feels like a fairytale, with mountains wrapped in clouds and fog and the Corte Madera Creek flowing below. Living on the second floor gives us high ceilings, which make the space feel open and bright. The apartment has been beautifully remodeled with modern appliances and updated kitchen countertops. We also have a central cooling and heating system, which is rare in this area and makes a huge difference during warm summers. I truly enjoyed the beautiful landscaping and flowers throughout the community. I swam in the pool, worked out in the gym, and even made a good friend next door. The people here are genuinely kind and welcoming. Orland and Louis treated us like family, which made this place feel even more like home. Most importantly, I want to give special thanks to Gaea, the property manager. She is thoughtful, kind, and always ready to help, especially during difficult moments. She truly cares about residents and went out of her way to make our moving transition smooth and stress free. One of our family's most treasured memories is spending peaceful and happy time on the trail along the Corte Madera Creek just across the street. Woodlark is a tranquil and safe community with some of the best schools, making it an ideal place to raise a family. If I had to mention one very small drawback, it would be that gym access is a bit limited. Aside from that, Woodlark Residencies has exceeded all expectations and will always hold a special place in our hearts. As a bonus, online grocery deliveries are brought right to your door, which makes daily life incredibly convenient.

This place is fantastic. Quiet, great views, pet friendly. Neighbors wave at each other yet keep to…read morethemselves. Property Management is kind and Maintenance is professional and prompt. Great value for Central Marin. If I had one gripe, it would be the lack of guest parking/poor striping on existing hillside guest parking (people don't know how to park without striping- with striping you could fit 7-8 cars there, but people park badly so only 5 fit. Missed opportunity.) But that doesn't stop me from giving them 5 stars.

Read this article before moving here -…read morehttps://www.marinij.com/2024/12/08/larkspur-council-alarmed-by-housing-partners-finances/ Not only have they failed to manage their finances, but their incompetence is now screwing over their residents. I paid for professional cleaners before moving out and kept the place spotless, yet they still slapped me with a ridiculous $700 charge for nonsense like "storm water fees" and bogus cleaning costs. Of course, my security deposit is gone--because they're clearly relying on squeezing every last dime out of their residents to cover their own financial disasters. On top of that, I've been trying to pay off the remaining balance to avoid any late fees, but they won't even bother responding to my emails. Absolute joke of a management team. Living there was not better. I constantly saw used needles scattered across the front walkway, dog poop everywhere, and the so-called "amenities" like the pool and gym were always filthy. On top of that, the noise was constant--loud neighbors at all hours. One night, I had to listen to a couple screaming at each other right outside my window past 11 PM--on a weekday. Absolutely disgusting and unacceptable. The final straw that made me move out was the overwhelming stench of weed. Someone in my building was smoking so much and so often that it gave me massive migraines. Even my guests noticed and complained about it. I reported it to management not once, but twice, and they assured me they'd handle it--but, surprise surprise, nothing changed. I would not recommend this apartment complex to anyone I know.

MANAGEMENT ARE THIEVES! Be forewarned!…read more Neighbors were great, amenities were nice, BUT if you choose to live here expect to have your money STOLEN! I've come to find out that my experience is not at all unique for former residents. I have been trying since April 15th, the day I moved out, to get my security deposit back. It's one thing after another from management as to why that's not happening. First, they said they didn't have my forwarding address (they did, they probably just lost it because they had me write it on a piece of paper due to their systems being down), then they said it must have gotten lost in the mail, then they sent not one but TWO checks that were returned by my bank, and finally they said they'd send me a link that would allow my security deposit to be directly deposited into my bank account within 48 house. Shocker, the link didn't arrive until almost a week later, at which point I decided that there was no way in hell I was giving them/anyone else my bank account information. Not only did I not trust that I'd actually receive my money, but I definitely didn't trust them with my information. I have since asked them to pick up a certified check (given that the two checks they issued me were returned by my bank), and CRICKETS! They have stopped responding to my communications. Thankfully I have all of this documented, which will allow me to figure out my next steps. California law says that a tenant must receive their security deposit back within 21 days of moving out. I moved out April 15th and it's now September 12th! Like I said, I've learned that this scenario is not a one-off. It seems that Serenity at Larkspur's management intentionally delays returning security deposits in the hopes that former tenants will give up trying to receive it, all so that they can line their own pockets. I'm not sure how they've gotten away with this for so long! If you choose to live here, do so knowing that what's happening for me and has happened for others is a very likely scenario to happen to you. Oh, and don't even get me started on the time I complained about an awful smell coming from my bathrooms for weeks/maybe months, only to be told it was due to old pipes. Their solution was for me to pour baking soda and hot water down the drains. Come to find out there was literal SHIT built up in the walls! And then there were the times (yes, plural) when water leaked through my roof during rain storms because they failed to properly repair the roof after a tree fell on it. It seems they just cleaned up the fallen tree and didn't assess for any damage, only to notice it after I let them know that there was standing water in my kitchen. If you choose to live here, do so knowing what you're likely to encounter with management during and after your time there.

I have been living at 815 B Street for 2 years + and find the units (I have lived in 2 different…read moreapartments to date) to be clean, functional and very secure. The star of the show here at 815 B Street is the Community Director, Frank Remeneski. Frank deserves all the credit for keeping this multiple unit building a great place to live. He is tireless with his support whether it's emergency or non-emergency maintenance issues. The transformation over time to a 5 Star residence here in San Rafael is due to his efforts! Additional Frank orchestrated my move from 1 apartment to another and made the experience seamless and stress free!

I have lived at Second and B for over a year and generally have had a very favorable experience…read more Most of the negative reviews were valid at the time. But all of them were posted before the current on-site manager, Frank Remeneski, took over about 3 months ago. The previous managers were diligent and responsive to immediate issues, but they were unable to make any of the much-needed permanent changes or effectively manage bigger issues, such as installing security cameras throughout the building (in response to many reports of stolen packages, as mentioned in the older reviews); causing residents and package carriers to use the security lockers; adding music streaming and TV to the rooftop common area; and commencing the gym construction. Previous managers blamed their employer, the management company, for refusing to do those things. Frank has gotten them all done in the very short time he has been at the helm. Frank has also been exceedingly effective in handling immediate problems. My breakers recently started tripping when using my dryer or running the microwave and air fryer at the same time. He engaged an electrician very quickly to replace several inadequate breakers. When the elevators or garage gates break down (frequently, unfortunately), Frank has been able to get them repaired within a day or less. One of his predecessors oversaw an elevator repair that took several days, during which residents had to walk the stairs as high as four floors. If you're looking for a well-managed, very nice (and dog-friendly) building in a great location in San Rafael, you should check the place out.

Great apartments. Well run place and great managers. Maintenance guys are great too.read more

I've had a wonderful experience living at Rafael Town Center in the heart of San Rafael. The…read morecommunity feels welcoming, the grounds are well cared for, and the team has been friendly and responsive whenever I've needed help. It's the little things--coming home to a clean, comfortable place and feeling that the staff genuinely cares--that make a difference. I'm happy to call this place home and would recommend it to anyone looking for an apartment in the area! It is also a gated entry community and I feel very safe here.

I've lived here since December 2023, and love it…read more The location is perfect, close to great walking trails, excellent shopping options, and just a 5-10 minute drive to/from the Larkspur Ferry Terminal. Some apartments also offer an incredible view of Mt. Tam. My apartment has a great layout, nice appliances, and solid structure with good sound proofing as compared to other apartments I've lived in. Tom has been the manager since I've moved in and is so friendly and helpful. Luis and Julio (maintenance team), are also incredible, proactively keeping the community in excellent condition, and always happy to help when I have a maintenance need in my apartment.

I moved here to downsize and try to save money (imagine that in Marin) and while the apartment is…read moretiny and a lot of money for the size, the building is pretty sound and the layout and appliances, etc are good. Thomas has been very helpful with move-in, holding packages for me when I was traveling, answering emails, etc. However, he has zero authority to do much else. Example, within one year, our building was out of hot water three times, once for multiple days. One night in a hotel was offered to be covered but nothing for anyone who couldn't go to a hotel. Absurd. The property is very loud if you face the courtyard - all hard services means two kids playing sound like 20. The carpet in the hallways was replaced with fake wood flooring, making the hallways an echo chamber. And today, I found out that my bike was stolen from the garage. I really wanted to like it here and was excited to live here and be near the walking path and stores, etc. Now I cannot wait to move out.