We would highly recommend Lisa McNeil, Melissa Ingram and Ally Sheridan at Old Point Mortgage for…read moreany and all mortgage needs. They are quick to respond and efficient through the whole process. They made the whole mortgage process a breeze and we were even able to close early since they got everything together so quickly. They were a joy to work with!

Love Lisa McNeil. She is just fabulous to work with. She gets right back to me. She answers every…read moreemail. She is humorous and has just the right amount of professional for a professional like me. Love her! Highly recommend Lisa McNeil of Old Point Mortgage.

Over 2 years ago, I joined Navy Federal Credit Union after falling victim to a scam from a bank I…read morebelonged to (shall remain nameless). It was pretty quick with no hassles. And I was able to transfer over funds from checking and savings seamlessly. Since then, I've felt pretty comfortable being a member since I was working at NNSY as a Contractor at the time. Recently, NFCU came through for me for two separate situations. First one was withdrawing money for the trip home to Louisiana. Keeping my debit card in my wallet was a must due to a possibility of being scammed. The transaction went without a hitch. After coming back, I requested a cashiers check via their mobile app for rent payment with the complex going through an acquisition. Just like the withdrawal from a week before, seamless. I chose to pick it up at this branch right after New Years with no problems at all. NFCU truly came through for yours truly. I am very fortunate to be a member. Highly recommended :)

Look at all credit card rates through other lenders. Been with them probably 40 years.read more

I want to thank this entire branch for being so kind to me after a verbal altercation in the…read moreparking lot with a driver who almost seriously injured me on Jefferson before coming into the bank to make a deposit. Thank you to every employee who asked if I was ok, brought me tissues and required security to stay outside until I was done inside. Thank you so much, I have been coming to this branch for the last year and half and it's always a great experience. I have always sworn by navy federal as the best bank on this planet and again they have shown me why I do. Thank you!

Bank undergoing renovations, all transactions done via drive-thru…read more I pulled up on a Saturday morning and saw a line of 2 people at the door. Spent 5 minutes in line until it was my turn to step in only to be told by a guard that all transactions are to be done via the drive-up windows. He should have been standing outside the door so people wouldn't loiter in line thinking they could get some banking done. There were 3 teller stations open in the drive through and all lines went smoothly.

I drove all the way from VA Beach to the DMV just to get sent back out within 10 minutes. I had to…read morevisit NFCU to clarify a few things because I've been going back and forth with them and the DMV for months but the Coronavirus really interrupted my plans entirely. Came in for some loan/vehicle title things and barely waited 2 minutes. The staff was quick, efficient and patient. I want to say a special thanks to Erica and Craig for being incredibly helpful as well. I was especially happy to see an automatic hand sanitizer dispenser at the front being a nurse and what not. Haha, if I didn't live 45 minutes away I would definitely visit again for any inquiries with my NFCU account.

This has to be one of the better locations that I have been to. Yes the parking is busy, yes it has…read morea wait, but you would come to expect that since the other locations are not as good as this one. Also the parking is terrible because there are great restaurants around this location. The wait in line even if it is a long line is max 15 minutes, the staff at this location want to assist you as quickly and professionally as possible. Keep up the awesome work, this is definitely our home location and love it!!!

Our previous agent was fantastic when going through the initial mortgage process, worked with us…read moreconstantly and kept us informed throughout it all, but after he left, the communication now is lacking quite a bit when requesting forms or information.

From the owner: AnnieMac Home Mortgage NMLS 338923 Equal Housing Opportunityread more