I was referred to this lender by my realtor Vanda Kennedy and boy was I glad I listened to her. My…read moresituation was a bit of a mess with me having to switch lenders but once I got to Ivy everything was smooth sailing. She was so kind and relentless while still being professional. EVERY woman who worked on this deal did their very best to ensure we closed on time and I am so grateful for them. Whenever there was paperwork that required signing it was uploaded to my customer portal profile which was amazing so I was always aware of what was needed or what had already been completed. Whenever I had questions she was an email or phone call away not forcing me to speak with her assistant which I appreciate. This was a pleasant experience and hopefully the interest rates will go back down so I can buy with OVM again. Signed- Your future real estate mogul

This comany does not show repect on women and racist. My husband and I recently get a house use VA…read moreloan through them. Since he is not allowed to use the mobile devices during work, I am the one to pay the down payment, contact the office, scan and signed all the documents and dealing with the emails using my own email adress. While one day before the closing day, Leslie Guidry emailed my husband at the back of me to ask if want to put me on title. I found it is ridiculous and not show respect on me. It is not professional either, they at least needs to cc me to let me know. Also, there is zero communication with the employees in this company. Every time Leslie Guidry and Michael Oak tell us different stories and sent us different emails. For example, one person said we need this and then the other one said we do not needt this documents. I am wondering if they work for the same company or it is juts scam. I know it is COVID time but they do not do their job, and just send their customers wrong message instead of communicating with other first. HIGHLY NOT RECOMMEND

Navy Federal is always a pleasant experience and this recent visit to a new location, was no…read moredifferent. It's super easy access right off the highway and they have plenty of parking and a large drive-through. The building isn't as nice and new as some of the others I've been to, but, I was on this side of town and running errands so this is it. I checked in, no line or wait, and was able to quickly fill out the paperwork I came to fill out to update my accounts and discuss a few other items. In and out and easy as pie. Staff were attentive and friendly, as always.

Absolute best Credit Union in every aspect. Great customer service and they really look out for you…read moreso you don't make any bad financial choices.

If it weren't for Tidewater, we may not have been able to buy our current home. They will work…read moretheir asses off to find you a loan and help you throughout your entire home buying process. I loved the office and how welcoming they all were. Our agent was the sweetest woman and was very informative. I though the process was going to be long and horrific, but she had us out of there within a half hour. They were referred to us from USAA, so I am not quite positive who all they work with, but if you are ever referred to them, give them a whirl. They certainly helped us out and made the process all the more easier, and I love my cozy new home :)

Hearing everything in recent years about how much of a nightmare buying a house can be, I was…read morereally apprehensive about how the process would go. Am I ever glad that our Realtor referred us to Tidewater Home Funding. From the first call with our loan officer to get preapproved, we were treated like gold. The process of meeting in person to sign all of the initial loan application paperwork went so smoothly and I felt so reassured about what would happen next and what to expect. Like Nikki's photo suggests, I walked in to a sign on the desk personally welcoming me. I was kept informed throughout the entire process and was never left wondering what was happening at any given point in time. I tried to be really proactive and do my homework about any piece of documentation possible that might be required. Between that and our LO's dilligence, I never had to go back after that first meeting. The day we looked at the house we wanted, our agent suggested a closing date of January 28th and Tidwater Home Funding ensured we met that date. I couldn't believe how the entire thing went off without a single hitch or the constant back and forth that I've heard so many other people describe. I would absolutely recommend THF to anyone considering buying a home. I couldn't be happier with the process and of course, the outcome...our first home.

The customer service at NFCU is top notch. All the tellers and staff are friendly and…read moreknowledgeable. AnaRea Buckley is teller that stands out and goes the extra effort to ensure all your questions are answered and your needs are taken care of before you leave. NFCU has some of the best interest rates for checking / savings accounts, credit cards and loans. For credit unions you can't go wrong with Navy Federal.

Completely unhelpful in every possible way. My mother passed away so my father, who is a joint…read moreaccount owner, and I went in person with death certificates, IDs, etc. to get me added to the account to help pay the bills. We were told by Madison that it would have been much easier had my mother taken care of adding me prior to her passing. Sorry that wasn't our top priority while she was in the hospital for 22 days and hospice for 3 before she passed. Silly us! Long story short, they can't do anything to help in any way, and we need to wait for Tracie with survivor support to get back to us in "1-2 business days" to tell us that we'll need to close the accounts and open new ones. You can count on that happening...new ones at Wells Fargo across the parking lot. They also have the wrong phone numbers and email addresses associated with the accounts and we can't even get those corrected. A completely useless visit. Wells Fargo, on the other hand, was able to add me as a user to their joint accounts with no issues at all. So, it's not a banking industry issue, it's a Navy Federal issue. It's exactly why I personally stopped using my account with them years ago. Their motto is "Our members are the mission". Yeah, if the mission is to be unhelpful and add a bunch of red tape to a simple process. I'd give zero stars if that was an option.

Casey was very professional at all times, keeping me aware of everything that was happening, If I…read morehad any questions he was always available to answer. This was my first home purchase, I didn't know much about the process, he made it very easy to understand the things I had questions about. I really enjoyed working with him. Cannot recommend this man more, call Casey today!

I worked with someone else earlier, a decision I came to regret. The difference was night and day…read morewhen I finally turned the process over to Casey. We had 10 days left to close! To complicate matters, the seller claimed he had a better offer waiting and would be happy to see the contract fall apart. Casey was like the boat captain they bring in to pilot through particularly tricky water. I don't know to what to attribute the difference between Casey and the other company's loan officer other than experience, and knowledge. Casey is loaded with both and a mindset of what can be done! I'm typing this review from the patio of our new home entirely because I called Casey and he got it done!

Avery Tuell was great to work with. He has closed several loans for me and he is top notch as a…read morelender. I appreciate him and his team getting my loan completed on my home.

I think that they go by the Southern Elite Mortgage now. And, yes we made a big mistake accepting…read morethem to handle our loan. I am so disappointed with their work since they started the loan thinking we are buying the single family home. Then it is the townhome. It was not correct. They accepted the purchase agreement signed by my husband only - it was joint loan. It took a month until they discovered it is different type of house and it needed to be resubmitted. This took another few days and we missed closing scheduled for the first time. We missed the second as well since there were no final disclosures issued. There were many more mistakes made in process by them. The worst thing: We paid their mistakes and the money (deposit) from my 10 year old son has been retained by the seller! I would not TRUST them ever again to handle anything!

Embrace home loans is very professional, and dedicated company to work with. My family and I felt…read moreas though we were they're first priority right up until the signing day. This team will leave no stone un-turned until they get your paperwork, and just about anything else you need to get into your new home! The Richardson Family will forever be grateful for your services!

Josh Tellefsen is the best broker you'll ever find! I bought my first home as an investment,…read moreknowing it was not my forever home, but expected to be there a number of years. Then just after two years of being in the house, I stumbled across my dream home that was in the perfect location and was literally a once in a lifetime find, AND just happened to be for sell! There were so many things that had to happen and so many stars that had to align for this to work out and thanks to Josh Tellefsen and Matthew Moffit at James & Lee Realty who moved worlds and created the perfect alignment, I now have it! Josh helped me come up with a plan for refinancing my first home and getting a fantastic rate on my new mortgage. Any time I would go into the bank for a money order, they'd say, oh you are buying a home? We've got great competitive rates! I'd look at them and say, uh no thanks, my broker got me a rate better than the bottom line rate you advertise! Not only did he help me with a plan and get me a fantastic rate, but he helped me get a great deal on insurance with a great insurance company, prodded the VA appraisers when they were creating delays in my appraisal and made sure I was informed every step of the way! It was so fantastic to get a phone call in the afternoon just to let me know where we were at even if nothing had changed, the piece of mind that he was tracking it was huge! I can't say enough about Josh and Matt, these two gentlemen have gone above and beyond and outside anything required of them just to help make things easier for me. They were always there to support no matter the time or day. I don't think there is any way they'll ever know how much I appreciate them, but if you EVER need a broker or realtor these are your guys! If you are in the market to buy or even just thinking about it, give Josh a call!

This review is in terms of hiring for any future applicants. Please know that it is a waste of time…read moreto apply to this establishment. I received a rejection email over six months later. How is that going to be helpful for anyone in need of a job? At that point you might as well not reach out in my opinion. This is a clear sign that either their HR team is incredibly unorganized, does not prioritize applicants, or they took far too long to clear out their applicant pool after starting the hiring process again. This screams red flag to me and it should to you. This is incredibly disrespectful and poor etiquette. Again, do not waste your time and search elsewhere where they will prioritize your time.

Kelly did an excellent job guiding me and my wife through all of the steps that were necessary to…read moremaking our loan approval and home buying process a success. She was always available via text/phone and was always willing and ready to run Comps on potential home interests..even if the request came at the last minute. What was important to us as new home buyers was that we wanted to find a loan officer who was patient, who was readily available to assist, and who could breakdown all of our loan options in a manner that was easy to understand. We appreciate Kelly and would recommend her services to anyone.

It's give and take for service at a Navy Federal. This one…read morewas good. Navy Federal sucks for helping enlisted customers.

While in the area, I needed temporary checks for our account. Found this Navy Federal branch…read morenearby. They took care of our financial needs quickly and courteously. Great service level overall. What really caught my attention was this NFCU branch's attention to customer & staff health and safety. Staff at the door to direct traffic, making sure customers maintain social distancing. A staff person dispensed hand santiser to each customer entering the lobby. The person asked customers what services they required. If a customer needed a credit union officer's services, the staff person took the customer's phone number so the customer could wait in the car until the officer was ready. If a teller could handle the customer's needs, the customer went in when social distancing allowed. Blue tile markings clearly indicated distances. When I got to teller, I saw a tape fence made sure the teller were six feet or so apart. Between us, a little table with a PIN pad and a tray with a pen. Nicely set up. I don't know when I'll be back in the area, but I now know where I go for my credit union services.