Debra is a God send. She helped us with putting together all our home, auto and life insurance in a…read morebundle saving us hundreds and getting better coverage and get us through the maze of Medicare supplements and retirement planning!

I am so thankful I called Beth Holland's State Farm office to get a quote on my homeowners and auto…read morepolicies. I was frustrated with the increasing costs on my present policies. I was fortunate that Jen answered my call. She assisted me in getting two new policies at a substantial reduction in policy costs. My homeowners policy alone decreased over $1600 with better coverage. Jen is very knowledgeable, caring, and thorough. I am very appreciative of her assistance in getting me these policies.

I had initially reached out to several local insurance agencies to get a review of my homeowners…read moreinsurance and vehicle insurance. Stacey Burland with Beth Holland State Farm Office reached out and spent a time with me on the phone doing some comparisons and finding a price that was doable for my needs. Stacey was patient, pleasant and extremely attentive. In the end I made the switch to State Farm, after being a valued member of another Company for over 40 years! I almost didn't answer the phone because it was a number not in my contacts! I'm so glad I did! I look forward to many conversations and messages in the future and will definitely make several referrals to Stacey and this office based on their excellent customer service.

I like to support local businesses. Joe's office is right near my house, and he and his staff have…read moreALWAYS taken care of us.

RUN! Do NOT chose this agent if you care at all for your property. They are completely dishonest…read moreand actively work to ensure you don't get paid. Backstory: We called Joe's office and spoke to one of his people to see if we had main line break coverage and ask to have it added when we found out we didn't once we found this was an option via my father in law. Well, lucky us about a year later the sewer line broke. We called to tell them what had happened and they said, nope, that is not what you have, you have sewer line back up. Um, what what does that have to do with coverage for the actual sewer line, as we had requested. We were going out of town so we just got it fixed. When we got back we called and the basically said, you didn't ask for that so too bad, you can add it now though. We were sent the updated policy but we don't work in insurance so we went with it, not grasping it wasn't what we asked for - our first mistake. Our second mistake was not asking our other agents (who always are helpful and cover us back in CO) if it was right, because when this did happen and we asked them they said "why would you add one without the other?". Lots of mistakes on our end, and the first was trusting this agent. They then told us to file a claim anyway, even though they had added the incorrect policy and KNOWING that it would get denied. My guess is since it will now be a mark against us for filing a claim our insurance will go up and they'll get a bigger commission. We then pushed harder that you can look at his fathers claim/policies. But no, "there is a hand written note" (that couldn't POSSIBLY be written when this is all happening) that specifically asks for the wrong policy. I'm not one to assume people are shady, but this agent has proven to be dishonest so if the shoe fits. We then went to State Farm HQ, and they basically said it is our word against his. A fraudulent note, vs easily comparing his fathers policy/claims and us added a policy. We have had conversations with the lady who added it who basically said "I thought you did your research and knew". Um no, that's why we have an AGENT TO HELP. This could have been rectified, they have error and omissions insurance - they ERRONEOUSLY OMITTED/put the wrong policy on but again, no because of this incredibly believable hand written note. Go ahead and do yourself a favor and go with anyone else unless you want to not have proper coverage. If you DO somehow get stuck here, make sure you either record every call, take detailed notes of dates/times so they can't call you a liar for not remembering things that happened months/years ago, or simply do everything over email so you have a record. And if you think I'm just some grump who complains (there's a lot of that on reviews) you can check mine, I have never left anything other than 5* reviews, because I know how many grumpy people there are out there. This agents office is horrific and I hope to save someone else from being out $10k like us.

My daughter was on the Honda lot buying a new car. She had State Farm previously but had not had a…read morecar in a year or so. She was trying the 800# that was pushing her to contact a local agent and they were all closed. She had moved but her previous local agent was Paula. She got in contact with Paula and despite the office being closed on Saturday, Paula got her insurance in place got her a binder and ID card so she could drive her car home. Amazing act of kindness and customer service you only get with someone like Paula Faivre, Superstar Agent.

They dont seem to be genuine agents. The agent was polite and gave me a good quote (though as is…read moreexpected, kept trying to push for coverages I did not need) but ONE MONTH after paying in full for 6 months for the car insurance and getting a receipt for it and being assured that i will get my final insurance card in the mail, I get a rude letter from State Farm that my insurance will be cancelled within 3 days of receipt of the letter giving no valid reason whatsoever. When I call the agent, he is clueless too - he assures he will to the bottom of it (wastes precious time as I inch towards being uninsured) but comes back with a higher quote. This agent does not seem to be genuine - why would they be clueless about the company's verdict then? Either that or they are purposely fradulent. Stay away!

Ava is a fantastic agent who is committed to helping her clients. She has even helped me in her off…read morehours. I couldn't ask or expect more from anyone in any business. Thank you Ava.