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    Ticket Zone

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    10 years ago

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    TowBoat US Port Isabel

    TowBoat US Port Isabel

    1.0
    (1 review)
    57.3 mi

    I have the TowBoat US tow insurance package for $189/yr. I had occasion to use it this week and I…read morewas, frankly, very disappointed. I became stranded in the lower laugna Madre at about noon, tried some troubleshooting for an hour and at 1pm called TowboatUS. You go through a dispatch center which takes about 10 minutes and eventually she comes back with the good news that the local contractor will call immediately and gave us and ETA of 2 hours for the tow. Two and one half hours later.......we call back as no one has called or arrived. It takes them about 3 minutes to find the open ticket, again she calls the local contractor and he will text us his number so we can call him direct, but it should be about 45 minutes for the tow. Forty five minutes later, still not text....another call to dispatch. This time the local dispatcher does call and gives a long story of how busy they are and an ETA of yet another hour. Now it is five o'clock and four hours into a 2 hour ETA. We wait and hour call the local guy and they still have a quick "grounding" call ahead of us and then will head our way. Four times we have been given a bad faith ETA, cell phone battery low, nightfall coming; we decide to call a friend, sick with the flu, and he says he'll come and get us. He arrives an hour and twenty minutes later.... still no TowboatUS. I'll keep the insurance as a last resort, but in the Lower Laguna Madre, they are not dependable.

    Ticket Zone - ticketsales - Updated July 2026

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