I walked into the store towards the end of the day and the person working seemed busy with what he was doing but acknowledged me right away. I wanted a simple battery replacement for my watch and he was able to give me the quote to confirm that I was okay with the price. It took maybe a max of 10 mins (if even) for him to finish what he was doing, and replace the battery on my watch. It was super fast and I'd come back! read more

I just needed a watch band re-sized. It took less than five minutes, at a very reasonable price. Very pleased. They're on the 3rd floor of the Galleria, near the AMC Theaters. Easy to get to. read more

Paul was fast and friendly! Price for a battery was reasonable and he changed it out for my Mom very easily

I brought in two watches that needed new batteries and the experience at Tic Time in the South Bay mall was excellent. The whole process only took about 15 minutes and cost around $40 total for 2 watch batteries. The staff was very helpful, insightful, and made everything quick and easy. I was in and out with both watches working perfectly again. Super satisfied with the service and would definitely come back again. read more

Very nice customer service and good pricing. I would highly recommend them for their services. Extremely knowledgeable and helpful.

The guy says they haven't had a jeweler on site for at least 10 years so if you're looking for jewelry repair you will be disappointed. He replaced my watch battery while I waited though. read more

Took two perfectly good Nixon watches in today for new batteries. One battery was replaced easily. But, my limited edition wooden faced Nixon watch that I've had for 15 years got destroyed. It did not have a busted digital screen beforehand and when I got it back it did. The watch takes two batteries. One for the analog and one for the digital. The screen is busted without the digital battery in it. I'm pissed. I wasn't charged for any of the batteries so I sense there is guilt in this. But now I have a busted watch. I'd give zero stars if I could. read more

Tic Time - Broken watch - Watches Near Me - Redondo Beach, California

Not much to say. Did a quick and easy battery change for a quart watch here. No issues and price was reasonable.

Terrible customer service you walk in and they act like you're interrupting them while they do nothing.

I've been here before but I guess after COVID the hours changed but I came on a Sunday assuming they'd be open because that's what yelp and google said but they were closed read more

After being taken advantage of a couple times by other watch repair shops, I stumbled upon Tic Time. I called prior to coming in and staffs and owner was very nice and seemed confident. The service from Tic Time offers so personal and they will take care of you well. From now on, all my watches will be done by Tic Time. Bring your precious timepiece here. You will not regret it!! I would give more stars In rating if I could.. read more

Tic Time - Watches Near Me - Redondo Beach, California

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They serviced my watch, and even cleaned it. It's just like new!! I was very pleased with their customer service and timeliness of care!

Great guy! Fast and didn't try to rip me off like the guy on the second floor I think it was quick fix. Thank you again!

Excellent customer service, great prices. Perfect selection of quality brands and plenty of parking 3rd floor inside the galleria. highly recommend! read more

Came here to get the bracelet for my Seiko diver resized after one of the pins just fell out. Likely the collar wasn't installed correctly by my watch's previous owner. Got it done really quickly and checked the other links to make sure they were secure. Watch made it home on my wrist, so, so far, so good. Actually charged me less than what I was quoted over the phone. That certainly doesn't happen to me very often. They have a selection of watches including Seiko, Hamilton, G-shock, Laco, Citizen, Bulova, Shinola and a few others. Also saw Raen and Otis Eyewear. Give em a look. read more

I needed to replace a battery in a watch I called a bunch of places and all of them said they were either too busy or I would have to leave the watch for a couple of days I called this place and they said they could take me showed up less than 10 minutes and I had a new battery in my watch fast easy and friendly service. read more

I cannot speak highly enough about TicTime! I work at a dental office nearby, and stopped in Nordstrom Rack after work. When I left, my battery on my key fob stopped working with zero warning. Turns out, if the battery is dead in a Honda, you also can't use the actual Key to manually open the car (incredibly stupid design issue). I walked to target, no batteries of the correct size. I then walked to the mall, and decided to pop in and see if they by chance had an appropriate battery. They did, and said it would be $8. I said that's perfectly fine, I'll pay whatever, I just wanna get home! Not only did he replace my battery, he didn't even charge me! I cannot speak highly enough or thank them enough. A small act of kindness that I am eternally grateful for! I will absolutely be returning here in the future for any watch repairs I need! read more

A little retail therapy never hurt anybody. LOL at least I don't think It did? I came in for a "completely off the subject" reason, I strolled around and decided to try on a watch that had the same band as the watch I intended to purchase online. Elian is a total sweetheart and offered his opinion when asked, double points for him because I damn near tried on (almost) every watch in the section! Lol. Even though he knew I was JUST browsing he remained serious enough about his business to ask me if "I'd like to see more?" Psh. I thought to myself "Damn this guy is patient!" After I tried on a few pieces (more like the entire stores inventory) I found what I liked! So... I went home and slept on it. LOL. Sure enough The Lexington by Michael Kors stole my heart and placed itself nicely on my wrist. I wouldn't have naturally clicked on this model if I was shopping online but upon trying on everything the store had to offer this watch looked marvelous! I kept my eye on it for a few months, when nothing else seemed to compete. I came in & bought it! Glad I did! PS. I wrote the above a year ago, it's been sitting in my reviews. Smh 2016 UPDATE: The employees are MORE HELPFUL THEN I REMEMBER!! Jamie was suuuupeeerr patient and attentive as I searched for the PERFECT strap for my watch! Exceptional customer service skills!! This company has made a life-long customer out of me! When it's time for an update to a Michele or Rolly, my first stop will definitely be RBW Company (the hire end watch branch of this corporation.) read more

Tic Time - Before and after my band swap! - Watches Near Me - Redondo Beach, California

Came in to get a battery changed for my neighbor's watch, and he swapped it in about 5 minutes even though he quoted me for 10 minutes. $14.95 in and out. Would come back in a heartbeat. It's upstairs in the Galleria going towards the movie theater on the floor with the food court. read more

I brought in a watch to replace its dead battery. The young lady installed a fresh battery as I waited. The whole process took about 15 minutes. She was very courteous and the price was quite reasonable. read more

I had an old Tissot watch that needed a new battery and band. The battery cost $20 and the band $35. I asked to bring the price down to $50 for both and the manager agreed. Watch was ready in 10-15 minutes. Highly recommended! read more

It was Presidents Day and for reason I can't fathom, every watch repair shop in my area was closed. My son was in town from Baltimore and had broken his watch sparing with my punching bag. He was leaving out that same afternoon and I relay wanted to get his watch fixed. I called Tic Time after driving to 3 locations that did not indicate that they were closed and the gentleman assured me that he was open. I took my watch in and within 20 minutes, the watch was repaired and I was able to deliver it to my son before his flight departed. Thanks Tic Time for helping a Dad help a son!! read more

Great service Went in for a battery change - new battery. Will be coming here again if I ever need anything else

Took in six yes six watches ... for batteries. We all have those fancy apply things but it's nice to power up and wear something unique and additionally this store has some epic wrist candy. read more

I rarely leave reviews but just had to- My two dependable Timex watches stopped working recently (one about two months ago, the other two days ago), so I Googled "battery replacement near me." Tic Time came up, and although it had both one star and five star reviews, it was nearby in the South Bay Galleria, so I went. The guy there said it would cost about $20 each plus tax, and it would take about 20 minutes. I said ok and walked around the mall. When I returned he told me that both watches were broken, he tested the batteries to make sure they worked (they did), but neither watch worked. I said thanks anyway, and took my watches downstairs to another jewelry/watch store that I saw in the mall. I didn't tell the man what had happened, just asked him to replace the batteries. He said it would cost $15 each and he could do it while I waited. Less than ten minutes later I paid him $30 and happily walked out with two working watches, batteries successfully replaced (and times/dates set too!) As for Tic Time, ...wow...just...WOW... read more

I come here to replace my watch batteries regularly. Always receive fast reliable, and friendly service. Highly recommend.

Long story short I was in need of a good looking watch quickly. I found myself off the 405 in an area around Redondo Beach. Google showed me that there was a watch retailer nearby by the name of Tic Time. I was with my girlfriend and we were in a rush so this was the closest place that I just gambled on hoping that they would have something nice. I was in a rush to a wedding. Ultimately we got to the Southbay galleria, didn't even realize it was in the mall, until we got there. It was on the third floor and we walked in and Denise the customer service rep was very helpful. She showed me to A specific set of watches I was interested in and helped me try them on. We quickly decided on a clean faced Nixon watch. Denise size the watch. Rang me up and the entire transaction was very smooth and easy thanks to Denise. We were in such a rush that my girlfriend even needed to find the nearest bathroom and Denise was as sweet to offer their restroom inside of their business. Now! That's customer service. To the owners at Tic Time, whatever you're paying Denise, it should be more. You guys have great inventory and I will make my way from South Orange County to come see you guys again for another watch one day. Thank you very much. read more

Tic Time - Nixon watch - Watches Near Me - Redondo Beach, California

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Fast service in and out adjusted my watch too loose fits like a glove now...as is price wise still reasonable

Always a pleasure to come in and see Sam and the crew! However today I was in a rush as I have to be at a dinner at the country club in Bel Air so I had to dash out and couldn't view any watches or make small talk but glad to see the customer service is still top notch and their services on watches are still flawless. Watch looked good as new and was available at the time they said it would be. Appreciate it and definitely would recommend this place for all your watch gifting needs and their other store down stairs for high end luxury watches! read more

Sam is the MAN! Woohoo! I originally came in to get my nephews watched sized and to have the battery changed (which we did do), but we also ended up trying on every pair of sunglasses in their inventory. Sam was very accommodating and he very quickly serviced our watch then showed us every pair sunglasses he had in his store. He was super patient and I could be happier with the level of service and professionalism he provided. Tic Time is conveniently located in the SouthBay Galleria so it's super easy to get in and out. If you check in on Yelp you get a free Nixon accessory for all you Nixon watch people! :D and they also have a yelp coupon you can purchase for 5 bucks off 12. They certainly deserve their 5 star reputation on Yelp! I will absolutely be returning for all my watch and sunglasses needs. read more

Tic Time provided friendly and fast service for replacing my watch battery. Thank you!

This place is AWESOME! Paul helped me out with a watch today. He knows exactly what to do. If you need to get your watch looked at or need to buy one come here. FAST AND FRIENDLY. Would recommend to everyone.. read more

Fast, friendly, professional service with the battery replacement of my watch. And, they really did fully honor the warranty of the battery! Will return as a satisfied customer! read more

I have been a customer of Tic Time for years. The staff is always friendly, professional and knowledgable. I've also had my watches repaired there, they are fast and do it well. They know anything and everything about any watch, and if they're not sure, they'll find out. Sam & Karen are great! Wouldn't go anywhere else for any of my watch needs! read more

Paul helped me figure out what was going wrong with my Tissot watch, and was helpful and very communicative the entire time. Appreciate the help and highly recommend their services! read more

I needed a new battery for my Timex IRONMAN watch. I had a little difficulty finding Tic Time, but the service was fast and he cleaned up my watch and it's working great again. We will recommend Tic Time to others. read more

I wear a Swiss Army brand watch. Tic Time is one of the very few dealers who are authorized to replace the battery. Since I discovered Tic Time, I have been back to replace batteries and just got back from having them replace the band. The service here is absolutely top quality; friendly and professional every time I go in. Whenever I am in the Galleria I stop by just to look at all the great looking watches they have. The store is like an art gallery; From elegant, beautiful, modern and traditional, to stylish, bold and casual to fun, colorful and wacky watches. They have quite a snazzy collection of sunglasses as well. read more

2 weeks ago i looked up at yelp for the watch battery replacement shop. I found them at Galleria Mall. I took my two watches. They had promo happy hour until 6.00pm. Even i went there around 6:30pm but that gentleman helped me and gave me half price for both plus 5 years free replacement. I am very happy customer, they are new in business but they have great customer service. I would recommend everybody to go to shop and help them to grow ... read more

I had to get the buckle replaced on my watch, so I bought the yelp deal in hopes it would cover the quick repair. The guy who fixed it-didn't get his name, woops- he didn't charge me for the repair. :D Good business, good man. Thanks so much!!!!! read more

Very friendly service. They fixed my watch real quick at a reasonable competitive price. I'd go here again to get my watch repairs done.