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    Tibbits Insurance

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Tibbits Insurance

    Car and truck insurance

    Life insurance

    Homeowner or property

    2 More Services

    Vehicle

    Boats and watercraft insurance

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    5 years ago

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    5 years ago

    Great communication. Very helpful and answers questions quickly.

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    Will Rentschler - State Farm insurance Agent - State Farm Logo

    Will Rentschler - State Farm insurance Agent

    (3 reviews)

    I have been a State Farm customer for the past 5 years after moving back south from Washington DC…read more At my previous address I had homeowners, auto, and an umbrella policy. I reached out to Will Rentschler's agency upon my recent move to Florida to transfer my auto insurance and secure homeowners insurance for a home I was purchasing in Pensacola. I was quoted rates and given a binder for the home closing. All of this was done several weeks before the close date. I was notified 24 hours before the closing that underwriting would not write the policy...this is AFTER all of the specifics regarding the property had been laid out for the agent with plenty of lead time. The closing came close to not happening due to the negligence of the agent...after securing insurance with another company, I spoke with a national agent for State Farm who informed me that State Farm no longer wrote homeowners in our area, she even suggested I report them to the State Insurance Commission. Since this incident at the end of last year, I have received 4 bills from this agency for homeowners insurance which they said they could not write. I called to speak with Will Rentschler, left messages, and have never received a call back. Just received another bill yesterday... Extremely unprofessional and either willingly misleading or unknowledgeable.

    Trey Benitez who is an agent at Will Rentschler- State Farm has been the most helpful insurance…read moreperson I have had the please with whom to work. He did his due diligence and answered all my questions about home and auto insurance. I highly recommend contacting this agency for great professional advice.

    Brad Phelps - State Farm Insurance Agent - State Farm Agent

    Brad Phelps - State Farm Insurance Agent

    (1 review)

    I recently had to go to Brad Phelps's office to sign a total loss packet, because of one of State…read moreFarm's client's tires came off and hit me head-on. I went there in order to sign the paperwork and get the check State Farm sent them for me so that I could start looking for a new car. I left there dropping Progressive as my insurer and becoming a client of theirs. Bethany informed me that they also do car loans and ended up getting me the financing I needed at a better rate than I had hoped for. While waiting on the loan approval, she introduced me to Grey, who went over my employer sponsored life and disability benefits. He helped me identify shortcomings in the coverage I had, and helped me rectify it by finding an amount that I was comfortable with, without trying to oversell. These 2 people, the receptionist, and everyone else I encountered during my 2 visits there helped me to realize that it doesn't always have to be a chore or dreaded experience when dealing with insurance agents. They created a loyal, happy, customer, that is actually excited about the changes made that day.

    From the owner: Located in Pensacola, FL Brad Phelps State Farm Insurance offers all types of insurance such as…read moreAuto Insurance, Home Insurance, Life Insurance, Health, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.??

    Tibbits Insurance - homeinsurance - Updated May 2026

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