1. Advance Insurance

0

Pensacola, FL

Cancel

Open app

Search

Advance Insurance

5.0 (2 reviews)
Open • 8:00 am - 5:00 pm

Services - Advance Insurance

Homeowner or property

Car and truck insurance

Motorcycle insurance

Advance Insurance Photos

You might also consider

Recommended Reviews - Advance Insurance

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of B W.
0
9
0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Advance Insurance

You might also consider

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Arthur Searcy - State Farm Insurance Agent - State Farm Agent

Arthur Searcy - State Farm Insurance Agent

(1 review)

im leaving two stars because theres actually some good to the bad! I worked with Arthur for about 6…read moremonths. Before that i was a nurse by trade but needed a break from covid and i appreciate the opportunity he gave me! One of the most generous employers i know. And im sure the many that came and went would also agree. But with all good theres the bad. He can come off very condescending at times. I get that senior citizens are stubborn and set in their ways but this was a different kind of arrogance i wasnt used to in all my years as a professional. He would literally treat you like a child. And im 32 with two degrees and my own children. I deserve that respect. This was also one of the most inconsistent jobs ive ever worked. As soon as you would get accustomed to one change he would change again and lash out at me when i tried to take notes so i wouldnt forget. Common sense right ? Despite all the mistakes he made (which were alot that he seemed to forget he did) he still would blame you for them or say that means youre not trying or asking for help? How ? Half the things he didnt even know himself. And our office manager had important personal matters so she couldnt be there to help most of the time so underwriting became my best friend due to be thrown out to the wolves. . Literally my "3rd " day on the job without no prior experience in insurance he made me feel stupid for not knowing something. This was all new to me and im not sure if he remembered i just started or not. But yes mistakes happen when youre learning a "new job" in a completely new feild. Even to this day ive come along way and have actually gotten better and even brought over alot of my friends to him using social media marketing that he took away by not letting us have cell phones lol we are adults arent we? But no matter the progress i made he will go back to an error i made 2 months ago and belittle me for it. That is where i drawed the line and he needs to realize that is why he cant "keep employees" and still has to work past retirement age. Im actually good friends with all his previous ones and they all told me he plays favortism and can be a bit of jerk sometimes and that i made a huge mistake but i believe in giving everyone a chance. SPOILER ALERT. Everyone else that are "currently" working there has told me they are looking for jobs elsewhere as well. "Everyone" I hate to be the one to say it but just like he thought i didnt notice he was making adjustments to let me go he better be making those same adjustments for others leaving right after me that havent told him yet. Me after i started noticing how things were being ran i started staying to myself and focusing on my work and not the office drama. I had to stay focused and antisocial because unlike the rest i was a slower learner and didnt want any distractions. And i guess that rubbed him the wrong way. I dont know. Nevertheless,.. outside of work i think hes a great man. I admire him and all his accomplishments being a black agent in this region which is a rarity! We just clashed because i have a very dominantly assertive personality and quite frankly "i dont take no s***" lol. But i still wouldnt mind a round of golf with him. Future applicants i dont mean to deter you its not all bad. But Use your own judgement, NEVER LET YOUR EMPLOYER THINK THAT THEY ARE IRREPLACABLE because i was already making my own adjustments to go back to nursing myself and was actually turning in my notice the day of my termination. *2 steps ahead* UPDATE: The old b@stard offered to pay for my Life and health license which i didnt bother to do considering i was leaving soon anyway. And after my last day of working i asked nicely where my last pay check was and the prick told me i owed him for the classes i never took. It is against the law and state farm payroll policy to withold a paycheck do to a personal expense. Takin this matter to Corporate and to the better business bureau.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams.

Damari Insurance

Damari Insurance

(1 review)

If I could list no stars or minus stars I would! The worst humiliating and rudest treatment ever!…read moreWe received an invitation to attend one of their dinner seminars at Ruth's Chris restaurant, an upscale and respected establishment in Boca Raton. I am a business owner and lived in this community for 35 years. My guest and friend is a sophisticated and classy woman. When we first arrived we were told we could not bring in any alcohol beverages from the bar because the owner of Leiba and Associates wants everyone sober! WTH? There were a bunch of other condescending 'rules' we were told we had to abide by as well. As if we were derelicts. Then... The post card they sent me offered a vegetarian option. When the waiter came to take our order, since I do not eat meat, I ordered the vegetarian pasta. I was told they "don't offer that." I pointed to the post card that shows they offered 'that.' I then asked, since I don't eat (meat) filet mignon (it came with shrimp) could I just have the shrimp, no meat. At that moment the waitress stormed from the room and returned with one of the hosts of the seminar . She rushed in and told us "GET UP! The owner of Leiba doesn't want you here." (That is the short version!) I thought she was kidding for a second until the manager of Ruth's Chris restaurant came in and told us that the owner of Leiba and Associates demand our immediate removal. They didn't want 'our kind' in the seminar. In front of a room full of people! Then we were rushed out of the room. As we were leaving, I told the manager of Ruth's Chris I would go on social media and tell EVERYONE how rude and offensive not to mention demeaning this experience was after being a patron of their establishment for 25 years, and local business owner having taken my clients there many times over the decades. With that, as we neared the door, the manager stopped us and said, "Please stay and have dinner on us. Anything you want." We stayed and enjoyed a fabulous meal, but that didn't take the sting out of being humiliated in front of a room of people from my small town. Can you imagine investing millions of dollars with this man and his company? If you get thrown out of a seminar because you make a simple request, how do you think you and your money will be handled!?

Chris Proctor - State Farm Insurance Agent - State Farm Logo

Chris Proctor - State Farm Insurance Agent

(5 reviews)

I called last week in spoke to a woman for a quote on me and my wife and kids' 5 vehicles and…read morehomeowners insurance after moving from Alabama to Florida. I was told an agent would reach out, but no one ever did. I called again Monday and today and still got no response. I saw similar complaints in the reviews, which was disappointing. I ended up going with Progressive since they gave me a better rate. Communication and follow up really matter, especially with new customers. State Farm do better. going with Progressive since they gave me a better rate. Communication and follow up as promised really matter especially with new customers. State Farm do better.

Since my employment has ended, I want to share my personal experience. First, I want to sincerely…read morethank every customer I had the privilege of assisting. Whether you left a review mentioning my name or not, I truly appreciated every interaction. My goal was always to provide first call resolution, make sure every question was answered, and make sure every customer felt heard, respected, and valued. It was an honor to assist you, and I appreciate every customer who trusted me with their insurance needs. I also apologize to those who expected to continue working with me, and I hope you continue receiving the service you deserve. As an employee, my experience was different behind the scenes. From my perspective, leadership was often unavailable to both employees and customers. Many customers wanted to speak with or meet the agency owner, but we were frequently instructed to schedule appointments because he was not available. I also felt employees were expected to carry responsibilities beyond their job roles while not always receiving the support or guidance needed. I believe my employment ended shortly after I raised concerns about those issues. I shared that I felt leadership should be more present in the office for both customers and employees and shared my concerns about the expectations being placed on the team. Today, my employment was terminated. While I can't know every reason, that is how I experienced it. Another thing I noticed was employee recognition. From my perspective, the agency's social media highlighted other team members, but I was rarely, if ever, recognized publicly. The recognition I received came directly from customers through calls, conversations, and reviews. Those relationships meant far more to me than any social media post ever could. To my former co-workers, especially Alisha, Maya, and Cindy, thank you for the laughs, the teamwork, and the support. Continue doing what's best for yourselves, your families, and your mental health. To every current and future customer reading this review, I encourage you to form your own opinion based on your own experience. This review reflects only my personal viewpoint. I am sharing it because I believe honest feedback matters. I appreciate every customer who trusted me, who supported me, and gave me the opportunity to assist them. I wish everyone the very best.

Key Insurance

Key Insurance

(3 reviews)

Stay away from this company if you are in Pensacola. Erica Myer is rude and not good at…read morecommunicating with her clients. As a result Progressive can increase your rates hundreds of dollars and not refund your money even though your agent said they would. I highly recommend you call Rene at State Farm and have a friendly agent that will actually explain all your options and they were cheaper than Progressive.

This agency is utilized as an "assigned" agency for Progressive. We were assigned to an agent at…read moreKey Ins named Erica M. who lacked knowledge, poor communication skills, likes to blame the customer, and was extremely rude. Unfortunately, we canceled the policy prior to speaking to her supervisor who provided helpful information, but it was too late to be of any use. Too bad she didn't mention it, could have saved a customer. We understand that emails were sent (to spam/junk so didn't see those) and 3 calls were made over 4 months with no mention of urgency re: policy increase or ways to avoid. We will take ownership of missing those 3 calls, would have been lovely if she had followed thru with a more urgent message. However it was crystal clear she had no desire to try to save our business by her condescending attitude and unwillingness to try to help. Her supervisor gave us an option but the policy had been cancelled by that time so we were stuck. If you get assigned to this office by Progressive highly recommended requesting assignment to another agency or a completely different insurance like State Farm.

Advance Insurance - homeinsurance - Updated October 2026

Loading...
Loading...
Loading...