I am a long-time satisfied customer of Steve and the crew at National Auto Collision. They have…read moreworked on several cars of mine over the years, and often times on multiple occasions. I have also referred friends and associates over the years, and all have been satisfied with the work and service as well. Steve and crew are meticulous, detail-oriented , easy to work with and take pride in their work.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

Mariah Sanchez /agent -@ Normandy Park OFFICE -very polite -excellent customer service. I am…read morethinking about switching insurances for cars and home -Thank you :)

I was so excited to hear that Fernando was opening his own practice! I worked with him in the past…read moreand he has always been fantastic. He is extremely helpful and takes the time to walk you through your plan and making sure it is tailored specifically to your needs. He also makes sure that you receive every discount your eligible for, which is very helpful for someone like me with extremely outrageous prices simply due to my age. He has made it so insurance does break my bank every month and I am forever grateful for that! He is very personable, kind and genuine. Overall he is a very pleasant person to work with and you will not regret working with him!

My husband and I are out-of-state investors purchasing a property in Seattle, WA. We contacted…read moreabout 3 different WA home insurance agents (2 of which were Farmer's agents) and got the run-around for weeks. None were able to provide any helpful explanation as to what coverage would be useful given our circumstance. Desperate, we contacted our Farmer's home insurance rep. from our home town in SF Bay Area for help. He immediately put us in touch with Lorri in WA and facilitated the process. We paid our annual fee remotely via credit card and Lorri sent us our e-receipt. All of this happened within a few hours. Amazing! Thank you Lorri (and also big thanks to Ryan from Louis Greenberg's Farmer's office in SF Bay Area)!

Lorri is an exceptional Farmers Insurance agent who genuinley cares about each and every one of her…read moreclients. She goes above and beyond to make sure they get the best and most fitting insurance for all of their needs. If anyone needs Home, Business, Auto or Life insurance, I highly recommend going to see Lorri.

On Monday 3/23/26, I called and emailed Betsey Cruz Chavez's office to cancel all of my policies,…read moremy home insurance and all my cars policies. and again on Tuesday, It is now Wednesday, and they still have not canceled anything. Instead, they are now blaming "phone issues" for the delay. At this point, their lack of responsibility is unacceptable. Their failure to report my insurance caused my vehicle registrations to be suspended, forced‑placed insurance from my lender, and unnecessary fees. I was never late on payments, yet I was treated with blame, silence, and no apology. And now they are delaying my cancellations as well

I like the way they respond quickly this is my first time…read morewith Statefarm family, and I hope it stays with their good service for as long as possible!

I contacted Pollock Insurance, a HUB International Company, about getting help with a new home…read moreinsurance policy. They informed me that they would get back to me within a day and email me the new policy information. However, it has been over a week, and I have not heard anything back. Their customer service is very poor, and I feel they are quite disorganized. I can't shake the feeling that they did not want to work with me because I am an Asian male. It seems like the company may have stereotypes about Asians, which is why they have ignored my inquiries and refused to assist me.

I've been working with Beth for 35 years - I'm now retired, but she isn't, and she knows how to get…read moreit done. Over the years she's handled my home insurance,14 different cars and trucks, and 4 motorcycles (two custom), through all the trials and tribulations that brings, no matter what happened at home or where I was in the country at the time things went awry. Never had a problem with coverage or claims, and I confess I've presented her with some challenges. I've looked at other agencies and insurance companies periodically as a reality check - 35 years as a customer speaks for itself.

It has been a pleasure doing business with Mark of Aurifex Financial Group. I found him to be…read morefriendly, responsive, trustworthy and committed to finding me the best car insurance coverage at the best price. He had good follow through and coordinated with Safeco to ensure that my insurance coverage was correct. I highly recommend Aurifex Financial Group!

From the owner: Established in 2018, Aurifex Financial Group is a licensed independent insurance agency providing…read moreauto, home, health, life and business insurance through some of the "Top" insurance carriers in the country. Besides insurance, we offer credit restoration, credit score improvement, and credit repair advisory services and financial education and coaching. As an accredited business through the Better Business Bureau we take a holistic approach in helping our clients. For more information, check our website or give us a call now to get a free quote today.

A terrific insurance agency that I found in the Sea-Tac area. Working with Andre has been a pure…read morepleasure. He is extremely charismatic and offers great service. I used to have the General Auto Insurance and he was able to get me a rate with better coverage and Roadside Assistance included for about $30/mo less than what I was paying before. Big shouts to him and his terrific staff; David Singleton and Ally. Keep up the great work guys!

Very professional as well as relatable. Helped me assess my insurance needs, saved me money by…read moregrouping policies, and I left understanding what coverage I was paying for. The backing of a national provider with a local point of contact was exactly what I was looking for.

I don't think anyone ever enjoys shopping around for insurance. You only ever really need it if…read moresomething bad is happening. But insurance is so important. I've moved 5+ times, purchased many vehicles and traded different ones in, been in accidents, had a house flood, etc. I'm so glad that I go through State Farm and specifically this agency because I get personalized help that feels genuine and real. I've never had a hard time figuring out the next steps when issues arise. You talk to someone live super quick and they're always SO nice and QUICK! Love love love this agency and the services provided with it :)

The people here is nice, but the reason I give it 1 star is because they don't do a good job as an…read moreagent. 1/ When I added a friend of mine to my existing auto policy for carpool. Lee took that chance to create a homeowner policy for me without my consensus. 2/ I was a victim of a hit-and-run accident in 2018. To repair my car, I had to pay $500 deductible. 3 years later, I still haven't received the refund yet.