STAY AWAY FROM THIS PLACE. As a seasoned realtor who has hired carpet cleaners 100x times. I made…read morethe dire mistake of trying a new company when the usual one I work with didn't have availability. I could not have regretted this decision more. I spoke with the office and confirmed the appointment twice as well with instructions to enter through the garage if not husband would not be home. They even told me I would be able to pay via Venmo. Suddenly I get a text in the middle of my work day that the technician named Shane would leave in 10 min if I did not provide a response. I texted 9 minutes later and asked why he was leaving? The technician confirmed he already left after 7 minutes. He didn't even wait the full 10 minutes for my response. When I asked why he didn't enter through the garage he claimed I never said that, despite me explaining that I provided that info to the office that did the scheduling. The technician did not provide any alternative despite me explaining that I have an event tomorrow that I needed the carpets specifically cleaned for. All he did was blame ME. Even if this was simply a miscommunication from the office about the entry instructions, there were so many better ways to address this. For example, calling me like his office did if he didn't know how to enter. Staying the full 10 minutes he promised vs threatened to leave after 10 min, but really leaving after 7. As a realtor who has dealt with good and bad contractors this my friends is a bad one. Who you invite in your home matters and based on my experience thus far, these are not people I would trust to enter my home.

Shane always does an amazing job. He is on time and efficient and we never have any issues. Would…read morehighly recommend him and his company. Our carpets are beautiful again

We reached out to Steve for carpet cleaning, for next day service. He promptly replied with a very…read morereasonable rate, and scheduled us for the next day in the exact timeframe that we needed. Excellent in communication, arrived promptly, and did a great job.

We needed our dryer vent cleaned out and a cover placed over it because birds are the devil. These…read moreguys were quick to respond and even accommodated me by coming earlier than scheduled since it was kind of emergent. Service was cheaper than any other place I called (although I was quoted $10 less than what I was charged but I was ok with that since it was a difficult job) and they were done in no time. I would recommend them for dyer duct cleaning any day! Thanks guys!

I highly recommend this service.. I have been in the multi-housing industry for many years. I have…read moreworked with many carpet cleaning companies. I was very impressed with the team GARY AND MIKE. They were very professional, respectful of the home and it's appointed furnishings. While working they explained the process of cleaning as well as the after care of the carpet and sofas. They seemed to work with pride and diligence. The results were fabulous. I chose this company blindly from the local area as I live in Oakland county. The service was completed at my parents home in Trenton. I will spread the word!!

I called the service and told them that we wanted an specific sized area rug cleaned and that it…read morewas made of wool. The woman on the phone gave me a price. Two guys came the next day. It had been raining for days and I didn't want them to track into the house so I handed them the rug all rolled up through the door. The guy I gave it to proceeded to sit it down on the wet pavement. One was holding a clipboard and pen and said it'll cost more because its wool. I told them that I told the lady it was wool and that's the price she gave me. He said she didn't hear me when I told her that. Then he said that it will cost more because we have pets. I told him that we didn't have pets and he told me that we did. I'm pretty sure that we don't. In fact I'm absolutely positive. Long story short, I told them to give me back the rug and that they were about to leave. They left without the rug and didn't get the business. My advice: avoid these amateur bamboozlers at any cost. I wouldn't trust them to take a rug with them for cleaning.

Rug Rescue is the BEST!!!! Ed cleaned my carpets several times when I lived in Allen Park, MI. I…read morewish I could fly him to North Carolina!! LOL. I had an older cat named Sylvester, and he would pee all over my basement. Ed was able to get the nasty smells and stains out of my carpet. When I had company over, no one could tell that my basement was a "Pee Factory". Ed has the best personality and he loved my dog, Chubb. He really loves his job and cares about his customers. You will not be sorry to hire Ed and Rug Rescue to clean your carpets!!

I've used Rug Rescue twice for my home, and twice for the Preschool that I am a board member of…read more Each time I've called Ed for my home he is prompt to return calls and quick to find a spot for me in his schedule. He shows up on time, always calls first, and is always very pleasant. He comes right in, assesses the needs and gets right to work. Start to finish he takes about an hour and the results are great! He is careful and if I ever have questions or spots I want him to go over again, he never has a problem doing it. I have two young children and a big dog, so things here can get messy and I can get picky with cleaning. He never seems annoyed with me and I really appreciate that! His price is reasonable and his equipment better than some other owner-operated services I've used. My experiences with Ed and Rug Rescue for the Preschool have also been great. He can get out lots of stains, play sand, and ground in Play-Doh! We had a flood before and needed him the same day and he was more than willing to come right out. I recommend him very highly.

Sam was wonderful! He did all of our carpets and I've never had our carpets cleaned better. We had…read morea couple of tough stains and he got them out. Every room and the stairs came out perfect too. We found the price exactly as quoted and a very fair price, especially for the quality of the job. Great Service, on time, professional and competent. We will use Sam and Miracle Carpets whenever we can.

I called Sam on a Friday afternoon and he was out on Monday. I appreciated his timely response as…read moreI had a tenant moving in the next day. The rental home had a very dirty shower, tile grout and glass shower door. Sam did a terrific job and the whole shower looks brand new again! I would definitely use his service again.

Best carpet cleaner in my 50 years! I highly recommend and very fair priced…read more I had a dog that became very ill throwing up blood and they were other spots from other things in two rooms and they got out everything, my carpets look like they're brand new . Mike is honest , fair and a hard worker..which seems like two qualities that are hard to find these days.

Devin was on time, courteous, professional, efficient, patient with explanations, and did an…read moreexcellent job, removing stubborn coffee stains that another company surrendered to. Will hire again.

I have used them in the past and was super impressed. I called to have them clean all my outdoor…read morefurniture before my sons outdoor pool birthday party. I was so busy with work I missed their call so they could not get in my gate on the Friday before the Sunday party. By the time I was free to check my messages it was Friday night. There was an inch of pollen and dirt on all the furniture. I started to despair. I called Cathy and she said she was worried and knew I still needed help. She had Chris come last minute on Saturday. He was there all day and got everything looking amazing!!! It was my fault I missed my time slot on Friday but they bent over backwards! What a great company! Will always use them!!! When I used past companies I couldn't even see that they cleaned!

We have used a number of carpet cleaning companies over the years, and this is the company we have…read morebeen happiest with by far. The owner personally spends a great deal of time cleaning the carpeting, and the results are outstanding. He was here a week ago, and our carpeting still looks almost brand new. His work is thorough, professional, and never rushed. Their pricing is very reasonable, they are always punctual, and the quality of service is consistently excellent. His wife handles scheduling, payments, and customer communication, and she is always cheerful, upbeat, and a pleasure to work with. We have been so impressed with their service that we decided to enroll in a four-month maintenance rotation to keep our carpeting fresh and clean year-round. If you are looking for a reliable, professional carpet cleaning company that truly cares about the quality of its work, I highly recommend them.

Dejuan came out and cleaned my daughter's basement carpeting. He was very professional and…read morecourteous and did a wonderful job on the carpet. The whole room smells fresh and clean and the carpet looks like new. Best of all, the rate was quite reasonable. I would highly recommend kept clean carpet janitorial for any services around your house.