Non-pharmacy staff was kind and helpful. Really showed that famous Minnesota hospitality. Would…read moredefinitely shop there again.

I did find the staff friendly and courteous over the phone . Getting my prescriptions filled in a…read moretimely manner was a different story. Ordered 2 refills 16 days ago. One was not refilled due to a "computer glitch". Now that the glitch has been corrected my prescription has been partially filled. The other drug is due in any day, still waiting.

They're very helpful and knowledgeable. They also do everything they can to help answer any…read morequestions I ever have. I especially like the app to send in refill requests when needed no matter the time. And they even deliver locally!

This place was super cute. Pharmacy in the back and many gift or tourist items in front. I even…read morefound taco holders!! Reasonable prices

We're in town for some snow winter activities with family. Made a pit stop to Walmart for some…read morequick groceries for our accommodations. Wanted beer or canned alcoholic beverages but oddly enough, Walmart does not sell this in the Walmart Supercenter. You can only buy alcoholic beverages in this separate Walmart Wine & Spirits location linked next door but an exterior store separated from the Supercenter. When I walked in, I immediately asked the cashier if the separated alcohol store was a Minnesota thing. Funny enough, she mentioned that their Florida locations allow alcohol sold inside the actual Walmart Supercenters. I said, yes as we live in Florida. Interesting. They have a good amount of beer, wine and liquor options. Lots of airplane sized liquor bottles too. Including some mixers. Snagged some high noon vodka cans, Michelada can and Twisted Tea lemonade + iced tea can. Nice and organized small boozy shop with a fair amount of options without being overwhelming. Fair prices.

This Walmart is well stocked when I visit!…read more I typically use the self checkout near the grocery side and there is a young individual who has had to help me on many different occasions. He is always so pleasant, very helpful!

I don't even doctor at Essentia and I won't use any other pharmacy, they're so good here!…read morePersonable and willing to help. They remember my name and are always kind. Just so unexpected for a pharmacy.

I have been using the Brainerd Essentia Pharmacy for for years and am very happy with the staff…read morethere. Very knowledgeable, always helpful and conscientious. I had no problem with the staff at the entrance and their line of questioning until my last visit there where I was greeted by the Aryan blond. The only thing missing from her attitude and attire was the Nazi arm band. Enough is enough. I am transferring my perscriptions elsewhere regardless of the inconvenience.

It really depends who's working as far as customer service. My 1st time in last winter the…read moreemployees were helpful and awesome! I was in last week. I have a host of medical issues but because I do my best to dress nice, hide my large scars, leg brace and continuous glucose monitor and try to always be cheerful, most people are unaware. I am always on the lookout for a cute cane, comfortable foot braces and a shoe that won't make my feet scream from the neural damage but will also accommodate my various braces. I was waiting for one of the ladies to complete paperwork so I TRIED to look around the store. Apparently that's a huge no no. I am respectful, put things back exactly as they were, did not have a backpack or large bag. Not sure why I was treated poorly. I think it's because I didn't "look" sick. On that particular day I had gone days without food and was in a lot of pain. Of all places...a medical supply should learn not to judge a book by it's cover.

I first entered North Central Minnesota Medical Supply for a C-PAP fitting in July 2020, the week…read morebefore the governor of Minnesota issued a mask mandate due to Covid-19. (This business caters especially to elderly people and to people with breathing issues of all kinds.) The mask fitter took me to the back of the store and said "As an employee of North Central Minnesota Medical Supply I am not required to wear a mask. Do you want me to put one on?" Yes, I did! The mask fitter told me she was also a respiratory therapist, which I found hard to believe. While setting up my new C-PAP machine, the woman ran into difficulties and had to call other employees into the tiny room. They could not fix the first problem but tried to convince me that the machine would run fine even with the problem uncorrected. When the second problem was encountered, the other employees final gave up and brought in a new machine for me. Then the mask fitter fit me with a mask. But when I used it that night and for the next few weeks, it kept leaking and waking me up. So I returned to the business. The same mask fitter was there. After hearing my story she looked at me suspiciously and asked "Who fitted you with this mask?" I told her that she herself had. So she gave me a different size of the same model. I was able to get it to work at home, but I would wake up during the night with a sore ear, and by morning the bridge of my nose was painful to touch. I was loathe to go back into a business that had taken Covid-19 precautions so lightly and had an incompetent mask fitter, so I went to a different supplier of C-PAP equipment where they gave me three different models of mask to try and walked me through the fitting process by phone. I would not recommend North Central Minnesota Medical Supply to anyone.

Always 15+ minute wait for prescriptions picked up hours later. Staff talks crap about other staff…read moreopenly when customers are in the building. Overall short and rude, clique type workplace.