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    Thriftara

    2.7 (3 reviews)

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    4 months ago

    Its overpriced for a thrift store. It's giving more antique store than thrift. The service was okay, only one worker working.

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    1 year ago

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    The Salvation Army Family Store & Donation Center

    The Salvation Army Family Store & Donation Center

    3.0(43 reviews)
    6.2 mi
    $

    I've visited many Salvation Army stores throughout Chicagoland, but this location has been by far…read morethe most unwelcoming and problematic. Beyond the disorganization and extremely high prices, the most troubling issue is how customers are treated, especially those who are African American, Hispanic, or simply appear as if they don't belong in the eyes of the staff. There is a repeated pattern of racial profiling and false accusations. I've personally witnessed several incidents where African American customers were followed around the store, accused of switching price tags without cause, and treated with clear suspicion. In one incident, a young woman held clothes up to herself over her outfit to see if they would fit, since there is no dressing room. A staff member immediately accused her of trying to steal. That level of hostility is completely inappropriate. This is a thrift store, not a high-security facility. Ironically, most of the staff are minorities themselves, primarily Hispanic women who have worked there for many years. Yet they continue to target their own community, along with African American customers, creating an environment of constant judgment and control. One particular woman, who has been there the longest, insists on always being at the register and refuses to let anyone else take that position. That kind of control is concerning, especially when it seems to be tied to who gets followed, accused, or mistreated. On a personal note, I experienced this behavior when visiting with my boyfriend, who is African American and a practicing attorney. He was followed through the store and accused of altering a price tag, with absolutely no evidence. When we raised our concerns to staff, we were completely brushed off. In addition to the unacceptable treatment of customers, I believe the Salvation Army should conduct a full audit of this location. The prices are far beyond what is reasonable for a secondhand store, and there are real concerns about whether items are being priced and tracked appropriately. The way some employees behave, it is as if they are personally losing money. There is no other explanation for the level of aggression and defensiveness we have seen from them. This store does not reflect the values the Salvation Army promotes. The staff operate in a culture of suspicion and blame, treating people especially minority shoppers as if they are criminals rather than individuals simply looking for affordable clothing and household items. I sincerely urge Salvation Army leadership to investigate this location thoroughly. What is happening here is not only unacceptable, it is harmful to the very communities the organization is meant to serve.

    This place is so big its somewhat intimidating. I stopped on my way home from Chicago and weaved my…read moreway through the aisles to see what I could score. There was an abundance of shoes, clothing, appliances, housewares, electronics and toys. I spotted a large vintage mid century ashtray and a couple of vintage planters that I scooped up, but didn't have time to dig further. Note - all items are sold 'as is', so make sure you test and inspect them thoroughly.

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    The Salvation Army Family Store & Donation Center
    The Salvation Army Family Store & Donation Center
    The Salvation Army Family Store & Donation Center

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    Thriftara - thrift_stores - Updated May 2026

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