Very poor experience with Al and Three Rivers Contracting. I recently hired Three Rivers to fix a roof leak that was allowing water to enter my home. I'll provide a very detailed account of the experience below for people who are considering hiring Three Rivers Contracting, but the short version is they told me it would cost $3,650 to fix the water issue. They completed the work but the issue is completely unresolved. Three Rivers Contracting and Al refuse to address the issue and have taken my money without doing what they were hired to do.
I called Al to discuss getting a quote for a roof leak that was allowing water to enter my main bedroom. Al was kind and prompt in setting up a time to inspect the roof and provide a quote. About a week later Al stated he had gotten up on the roof and suggested some repairs that would cost between $3500-$4000 depending on the final cost of materials. I asked if this would resolve the water issue (as this was the entire purpose of getting the work done) and Al said it would. A few weeks later I called Al back and agreed to hire him for the job.
Al wasn't able to start the repairs for a few weeks because of rainy weather in the area, which was understandable. A few days later I sent Al photos of the damage the water was causing inside and asked if he knew where we were in terms of scheduling because the water damage was getting worse. Al said we would be the next job as soon as there is a clear day and even provided a couple of suggestions to mitigate the water damage in the meantime. It's clear that the only reason I was getting the work done was to stop the water leak. As promised, a worker came by a few days later and completed the work. The work took less than a full day. Al came by the following day to pick up a check for the work and said we should be good to go and to call if there were any issues as the work comes with a 1-year warranty.
After the next rainstorm I noticed water still coming in all of the same spots as before. I sent Al a text message to let him know the issue was still happening and he gave me a call to discuss. Al advised there could be issues with the siding or maybe an issue with another totally separate portion of the roof. This was quite a surprise as this was NEVER mentioned before. The job was sold as $3,650 to fix the water leak, NOT $3,650 and it might fix it, it might not. I don't know anything about roofs so I trusted what Al told me. Al then went on to tell me the contractor who remodeled the house prior to me purchasing the property should fix this and I should take it up with them or the home inspector? He went on to say he hates working on these "flip" homes because they are all junk, etc. Maybe that's true, I don't know, but why would you not review this before agreeing to the job. Instead they took my money and didn't fix the problem. Three Rivers has been extremely unaccountable and have done nothing but blame the previous owners of the home and home inspector. I don't understand how this is relevant since they were hired to fix the leak and they didn't fix the leak at all. Now I'm out thousands of dollars and have to find someone else to fix the leak. Absolutely awful experience. Avoid at all costs. read more