From the beginning meeting with Michael discussing the roof, to the guys who did the roof replacement and Ray following up to review the finished product Planet Roof gets an A+ for service and professionalism. The workers arrived on time, worked hard and finished in a timely fashion. Everyone we dealt with was top notch! We highly recommend Planet Roof. read more

From the first phone call to the meeting with the sales rep, you got a feeling that this was going to work for us. To explaining how planet roof works to solve the problem to the project manager in getting it done. One week after the meeting the crew came and put on the roof in one day. All the work from stripping the old roof to putting the new roof it took one day for our project. A family and neighbors with dogs and cats that roam the yards the clean up was great. Planet Roof not only took care of our roof problem but went the extra to make sure clean up was taken care of. Not only the roof look good so does the yard. Planet roof worked for us, Great Job read more

Evan came to my house and checked out my roof. Was very honest and forthright. He told me the truth about the condition of my roof. Did thorough job, very happy with Evan and his work. read more

Ray the project manager and Nolan the sales rep were always within a text or phone call away to assist with questions or concerns. Nolan was upfront, honest and understanding to all of our needs and concerns. Ray was insure the majority of the time to talk to me and the crew regarding install needs. Overall a great experience as we have never done siding before and hope it will be our final need to. If we do have a need for siding roofing or gutters we will definitely call planet roof and Nolan. Thank you all for a pleasurable experience. Grant read more

After a rain/wind storm in early March, I had a roofing problem. Shingles had be blown off. I called a few roofing companies and only a couple showed up. One was Planet Roof. Because the weather forecast was snow and rain within a week. We quickly settled on Planet Roof. They started the job quickly. They were very messy throwing shingles from the roof scraping the siding, making shingle marks on the decks and more. One time shingles hit the windows hard and the metal screen was damaged. The Project Manager acknowledged the damage and removed the metal screen to repair it. At the end of the day this project manager said the local big box stores couldn't fix the screen because they were Anderson and they would have to completely take it apart to try. Planet Roof completed the roofing job on March 21,2026. Many phone calls and text messages, (mostly never answered by Planet Roof), have passed. Many promises never fulfilled and still, almost 2 months later still no resolution to replace the metal screen. Because they aren't working on making this right, I question the work doe to the roof and their ability to do what's right to customers when they make a problem. Therefore, I would never recommend Planet Roof. read more

Great service and well respected. I love their new lament for roofing protection. Free estimates and very knowledgeable.

Excellent prompt service. Very thorough. Dealing with a roof leak. He was very honest and explored all avenues as to what was causing the roof leak. We bought a home in 2020 and have been with roof leaks. read more

It's been 2 weeks and I still haven't heard from the owner about what he promised me. I have left messages and voicemails and I am being blown off and ignored. I noticed some of the soffit infatia has come loose. They are obligated to fix this under my warranty. The owner wants to make this right, but is all talk and empty promises. How unprofessional and such poor customer service. Roof and soffit were done together. read more

Everything went well. Sales rep Lee was great explained everything and the life time warranty a d what the materials they use Very satisfied read more

Michael-Sean Bradshaw from Planet Roof was efficient, professional, knowledgeable, and very thorough. He was very helpful and very nice guy, I appreciate all his hard work in helping me. Thank you very much, Great Job read more

Joe did an ex job providing a detailed explanation planation of what the job would entail. He was very professional and kind.

Wow, not a good experience at all. I lost a few shingles because of some high wind and called to get some emergency repair. I waited two days in a row for the 10am to 2pm appointment just to have both days be a no show and a no call. Really bummed. I tried to use a local business and Planet Roof was not a good choice. Eventually after talking with manager, they sent a guy out to take a look. He was going to give me a quote from the ground and then said it would be two to three weeks to have the repair done. When I mentioned I was going to leave a review he said I couldn't because they never actually did any work. Sorry to say, but customer service begins when you set up an appointment through the job being complete. I would suggest you look at other options in the area for your roofing needs. read more

Horrible company. Took advantage of an older single woman with their whole estimate process. First bid for a 2500 square foot house to place siding was $93,000. After many phone calls with someone and pressure to sign it went down to $3988. Required a $13,000 deposit which I placed on a card. After much thought I wasn't comfortable with the company and received a second quote. Notified the owner that I wanted my deposit back within the 3 day window. It took him another week to submit the refund to my credit card. This company is a big scam. Stay away. read more

Totally ignored my concerns about the job. Then after complaining about the result and all my concerns realized. Was told it was the fault of my structure. In a mansplaining babble of handling by everyone involved. Truly not satisfied. And frustrated. read more

Wish it was negative stars. "Salesman" shows up, late. Not in company car, didn't give us a card. Talked to him anyway. His quote was $20,000 than 3 other companies we met with. Guy kept texting me, I kept telling him we're not interested. Now I get 2-3 voice messages a day from them, they're blocked but messages come through. When I called to request off the call list, they act like they cant hear me and the messages continue. Steer clear of this company. read more

Thank goodness PLANET ROOF accepted my new roofing request: The team of roofers were at my home within four business days. The new roof was installed with exceptional skill and great efficiency with a team of six workers. The PLANET ROOF provided the initial demonstration, cost / inspections during the home visit. And a FULL LIFE TIME ROOF GUARANTEE was provided with the contract. I highly recommend PLANET ROOF for your next roofing project for quickest service request, high quality and value. And special thank you to the patient, most helpful Sales Representative Donald Seremak. Martha LAUX, LSW read more

Requested a quote for a damaged roof... They were clueless as to how to handle it! It was almost to the point that the estimator need a guidance as to what to ask? I would never let them touch my house.. read more

The gentleman who provided the estimate was very professional and thorough in covering all of the information concerning the job.

Jonathan was very respectful and professional he explained in detail what needed done and how it would be installed

Contacted company for roof repair as that is one of the services they advertise. As expected salesperson wanted to replace entire roof and not overly interested in repair. After obtaining drone pictures of roof and examining attic, salesperson wanted to discuss the roof replacement but refused to give estimate until went through whole sales pitch which didnt make sense. Was promised estimate for roof replacement and repair only to never hear from them again. read more

Very professional,knowledgeable and honest consultation.Very helpful with understanding the dynamics of my roof

I was so happy from the start when I met with Nolan who went over the whole procedure from Supplies used to clean up. The men who came were beyond pleasant and courteous. From the estimate to start date wad under 3 days. Job finished in one day 8 to 3 and clean up wad exceptional. Not a nail, screw or shingles was left. Everything they moved was put back exactly as it was. Thank you plant Roof. I couldn't be hsppiet happier read more

Rip off more trying too up sale then address the 5 shingles loosen by wind damage he insists I need a new roof and all the discount

From the initial consultation with our sales specialist, Kyle, we knew we chose the right company to work on our home! Very pleased with roof replacement, siding repair and capping color changed around windows & doors. On site project managers, Cody, Ray and Adam were wonderful. They thoroughly communicated and saw the job was done to our satisfaction. The crews work ethic was impressive. Thanks to the behind the scenes office and production staff as well for a smooth process. read more

We experienced a leak during the coldest day this January. Michael came to the rescue! He surveyed the damage and suggested an acceptable solution. Because it was an emergency situation they were able to get us on the book to repair our problem quickly! Michael was knowledgeable on what happened and how to facilitate the repairs. Very professional and explained what we could expect during the repair. We are very appreciative for Planet Roof and their quick response. Thank you Michael Shawn!!!! read more

I plainly explained to the phone operator II needed a repair estimate for our boxed gutters. After arriving the estimator proceed to tell me they do not repair bixed gutters. This was a total waste of my time and effort Very poor communication so glad I didn't use them read more

They were the first company to provide a quote during a roughly two hour appointment. A nice sales pitch turned into a high pressure sale continually asking what they could do for me to sign the contract then and there. Throw in X for free? Let me call my guy to see what can be done. After other companies provided quotes it was evident why the pressure was so high as their highest level quote was more than double the cost of any other quote we received. The mid-level quote utilizing standard materials was still higher than other companies highest level quotes. No actual written estimate was provided, only a piece of paper with some scribbles numbers on it that I wasn't allowed to keep. No cost breakdown and no detail of what materials were going to be used was provided. read more

They showed up at my house asking questions and offering free estimates. We scheduled an appointment for the next day for them to give a free quote. They showed up 20 minutes late. The guy didn't seem like he wanted to talk to me as someone else had made the appointment. He said he would take a look, take measurements, and be back to talk with me. I said ok and closed the door. I waited 40 minutes for him to come back. I noticed none of my cameras around my property go off. I checked them. Right after we were done talking, he got in his car and left. read more

Amazing job. Everything was done quickly and efficiently. The workers were very pleasant and obviously knew what they were doing. Cody, our project manager, was on hand and checked with us and his workers constantly. A JOB WELL DONE! read more

absolutely great servic! Work was done professionally and I would use them again if need be!!

Bryan was an incredibly knowledgeable and helpful inspector who helped me understand the needs related to my roof project. When quality issues were a concern, he explained my need. When I thought I needed to spend money on a portion of the project, he gave an explanation as to why I could save money and not spend money where it wasn't necessary. I like that they are a local company with local representatives. read more

After an inspection of my roof the very pleasant sales representative spent time to show me there products and explained how the roofing material would be installed the different products that they would use or I could upgrade. up to this point I was satisfied. Unfortunately when it came time for the pricing the presentation turned into an unfortunately bad experience. now I know that after Covid prices jumped significantly both products and labor. I took this into account before I wrote this review. So, I priced out all products , and labor. Figured out all reasonable business expenses. And my conclusion is that something is wrong with their estimate. Either their business plan is not working out for them or they are paying to much for advertising and commissions . Or they are trying to make to much net profits. after figuring out fair pricing for all business expenses I feel they are trying to make 25% in net profits. And the standard is 8 to 12 percent. So I will be looking for another price read more

I called this company for a simple repair on 1 wind-damaged piece of aluminum siding, which the operator told me they do. The salesperson who came out was incredibly pushy and rude. I just wanted a simple storm repair, but he insisted I needed to replace ALL my siding, and inspect my gutters for $7,000, $6,000 if I signed immediately. He would not take no for an answer. I told him multiple times I didn't want to sign a contract today and wanted to think it over. He was pressuring me to sign a contract immediately and even insisted I call my wife while she was at work when I said I wanted to talk it over with her. I refused, I got it fixed by a honest local pro for less than $400. Beware--Planet Roof isn't interested in repairs; they are just trying to upsell you on massive projects you don't need. read more

Requested a vinyl siding estimate, nice sales guy showed up on time we had a good conversation. 2.5 hours into it I finally found out they wanted 54000$! for 23 squares very strait forward vinyl siding (gutters and downspouts included like 9k!); he looked disappointed and almost offended with me not willing to fall for the rip off. I do not recommend! their pricing is beyond adequate! read more

If there was a negative stars option that would be the appropriate choice. The "estimator" aka total salesman showed up an hour later than the time I was told. It was completely dark outside at 7:00pm which had me asking myself how is a roof estimate going to be done in the dark?! When I answered the door he pulled the screen door open and pretty much let himself into my house. He did not offer his business card but immediately asked where we could sit down and talk. I gave him the benefit of the doubt and we sat at my dining room table where he immediately started his sales pitch. I explained numerous times that I just wanted an estimate for a new roof. He said he needed to go outside and take photos to which i said go right ahead but it's pitch dark. I watched him through my windows taking photos from the ground with a flashlight. Not a single measurement was taken. When he came back inside I asked him how the pictures in the dark would give him accurate measurements. He replied that it's high tech equipment, blah blah blah. He started showing me pictures of roofs being done the wrong way to which I said I did not want to see those pics please show me the pics of my roof and give me an estimate. He said well I need to go into your attic first to inspect it. I obliged and took him up into the attic where he started telling me facts about nail color and water marks that were old leaks that I had in the past. I said I did not need a lesson on wood color and nail color that I just want an estimate on a new roof. We came down from the attic and I asked him what do you do with all of these pictures that you are taking. He said they will be in your file and we will use them when we install your roof. I said you are my first call and I will be getting numerous other estimates and you haven't even told me my roof size or even started talking about pricing yet. He started showing me more pictures of completed roofs and other non relevant pictures. I said could you please start writing en estimate which is all I wanted was an estimate not schooling on the right way ordering way to do a roof, not schooling on wood discoloration. He started rambling again about the company and showed me the supposed exclusive roofing paper. I've finally had enough. I said if you do not start writing an estimate and stop being a salesman you can just get out of my house. He looked at me and started again with well I'm just trying to give you info about us and what we are about and.... I stoped him and said get out of my house please. It as almost an hour of BS and no estimate. I can only imagine how high the estimate would have been. An estimate is all I wanted. Never got that far. Do yourself a favor and DO NOT CALL THIS COMPANY FOR AN ESTIMATE! I felt invaded upon. I want all of the pictures of my house removed from your companies computers!!! read more

I contacted Planet Roof for an estimate to repair damage from a fallen object. The contractor who visited was nice but definitely a salesman, focusing on selling me a full roof replacement and financing while criticizing the quality of neighboring roofs. He didn't inspect the damaged area or take measurements. Weeks later, I've received no estimate and no response to my follow-up calls. I won't be moving forward with them. read more

This company is like all the big companies,overpriced estimates to pay for their billboards and wrapped sales vehicles.You name the company they have been at my house,Home Genius,Erie home,instal America.I've only found a few companies that are considerably lower with the same installed products and warranty.Of course they'll sell you on today's price then there's the financed price.Shopping for a roof is worse than negotiating to buy 3 cars at the same time.After the 1-4 hr sit down brace yourself,metal is astronomical.JMK seemed to be more down to earth,still searching,Lee you wanted the review,here it is! read more

Excellent workmanship installing a new roof on a 100-year old home. Responsive customer service.

There are no negative stars to choose. My 80 year old father was informed from his insurance co that he had to replace the roof in 90 days. Planet roof lacks ethical values and used high pressure sales tactics laced with phoney concern. They could have the work done in a week AND take $4,000 off --- but only if you sign today. Load of BS!!!! Got bids from two other companies who estimated $10,000 less than planet roof''s DISCOUNTED OFFER!!! Steer clear of these shysters!!! read more

They offer 3 levels of roofs - good, better, and best. The best was almost half of what I paid for my house and their better was almost twice the estimate of another well established, reputable roofing company. Their sales style is to throw out a ridiculously high estimate and then keep dropping it and giving you "free" stuff until they get to a number you will tolerate. The salesman was very friendly and well schooled in their sales techniques. They may do good work, but if money is a factor for you, get several estimates besides theirs. The company I ended up using, did not require that you sign a contract and did not require a $7,000 down payment. They were also $9,000 less expensive than the lowest estimate that we cared to haggle for from Planet Roof. Also, their estimate of the area of my roof was way over the actual measurement that I did myself with a tape measure. Buyer beware, and check around before you call them. If any salesman tells you that you must sign or buy today to get the best price, it's usually because you can get a better price elsewhere and they don't want you to look. read more