There are two Lexington Family Practices in IRMO. One is in Ballentine with an IRMO address the…read moreother is on St. Andrews Rd. in Irmo as well. Both have the same name and are 6 miles apart. I found them through google. Unfortunately I went to the wrong address .... I went to the IRMO address. The wrong IRMO address. My appointment was at 8 am. I was 15 min early. So ..... when I went to sign in the lady at the desk told me I didn't have an appointment. I asked her ..."is this Lex Family Practice?" She said yes. I asked her is there another Lex Family Practice. She said NO. So confused I called the phone number I had when I made the appointment. But ... by that time .... it was 8 am and all calls were still being answered by the phone service. I waited 5 min ... call back. and still the phone service answered. So I started driving home. Frustrated and upset I finally was able to reach the Lex Family Practice in Irmo ... the Ballentine one. 10 min after 8. I asked the girl who answered the phone why didn't she tell me that there were 2 Lexington Family Practices in IRMO when I made the appointment. She told me that I was the first person that she knew of to make that mistake. I didn't make a mistake. I looked up on line a family practice that was close to my office. It gave me Lex Family Practices with the Ballentine phone number and directions to St. Andrews Rd. I WOULD AVOID BOTH PLACES. IF FIRST IMPRESSIONS MEAN ANYTHING TO YOU ... LOOK ELSEWHERE. THIS IS NOT A PROFESSIONAL OFFICE. INSTEAD OF TRYING TO HELP THEY ONLY LOOK TO PLACE FAULT OR BLAME. I JUST WANTED A PHYSICAL.

I have been a patient at this facility for several years and just now noticed the bad reviews. I…read morewanted to add that I have never had a bad experience with the office or the medical care. Phone calls and messages are returned promptly and concerns addressed to my satisfaction. I would not hesitate to recommend this office.

I am a chronic pain patient, even though I have a regular pain management doctor, many General…read morePractitioners would NOT see me, NOR anyone in my family! Palmetto Health Barbara Hall , not only saw my family & myself, she treated me as a person with dignity. I greatly appreciate her & the staff treating me as a person & an individual. I was very impressed by their responsiveness to requests & their understanding of persons who are timid about medical procedures.

As a new patient coming from 40 minutes away because that's the soonest I could get an appointment…read moreI showed up 9 minutes before my appointment. The manager was speaking with the lady at the front desk then when it was my chance to check in I was late for the appointment and couldn't be seen. This system is broken they could have seen me if they wanted to help but they chose to take the more convenient path for them. My whole life I've felt like and inconvenience to every doctor I've spoken to and this really hasn't helped.

I had a HORRIBLE experience with the front desk personnel today. Just so happened my appointment…read morewas today and payday is tomorrow. I didn't have my portion (deductible) today and they would not bill me. That's fine, but she (Stephanie) was rude about it. There's no reason for that. If it was the policy, she would have never called billing and spoke about me in my face as though I wasn't there. But thankfully, I don't go low. I left without being seen but I also didn't reschedule because anywhere that doesn't care about me as a person can't care about my health. It doesn't matter to them, I'm sure, but they still lost a patient today. I've been going there since 2016! But today ended that "relationship." I'll find somewhere that still treats people like people.

it in my opinion that you be real careful about attending this place. Their medical assistant they…read morehave especially the Nurse Practitioner Stephanie Gunn assistant is awful and can't do her job good. They like to call you 1-2 hr before your appointment to cancel it, they are so dramatic and don't know how to keep their personal business at home instead of bringing it to work. Stephanie Gunn like to tell you about her husband cheating on her and his mistress keying up her car. So if you go to her, you better be careful because you may get attack by someone you don't know because of their personal drama in my opinion. Now the facts are I have been lied to several times and have the message to prove it and the intelligence level that the medical assistant Nicole has is not up to part for her job duties. Than she like to disrespect you by saying smart remarks and when you say something back it's a problem. The office manager there don't really care and they will lie to you to keep you from writing complaints. I have even have the NP I was seeing sent me to have the wrong thing done, for the people at Lexington to tell me thats what I don't need and I need this. This place is awful , unprofessional, and to much of drama. It is my best opinion to never recommend anyone to go there . Exactly, why I told my mom if she die or something bad happens because of them, I will not help her because she choose to stay knowing about all of this that I speak of . When you got messages and audio proof. There is nothing no one can say . So they won't load my photos but hey just go to google. Even employees agree . There are so many negative to review on them, it's not hard to find. It's one on indeed empolyees and couple of them talking had bad the office is ran and how bad the so called professional like the nurse Practitioner is. I can't make this up if I tried

I am new in town and was trying to establish myself with a doctor in the area. I wanted to see…read moreLaura Jackson by recommendation but she wasn't taking new patients. I ended up seeing Elizabeth Boison. As a new patient she spent maybe 20 minutes tops with me, only listen to my lungs and then when I told her I was in somewhat of a mental crisis she just wrote my scripts n told me she'd write a referral and sent me on my way. I've never felt so unimportant or like I wasn't worth her time. I'm NEVER going back.

We have seen Beth Boison for over 20 years. The office staff is very rude and condescending. I have…read moretried to stick with them, but I am now seeking another family doctor. They have gone too far down hill.

We came here for travel immunizations and couldn't have had a better experience. Dr. Hall spent at…read moreleast an hour interviewing us about our planned travel and educating us regarding our different options and risks vs. benefits. Karen the nurse really went the extra mile tracking down previous shot records from the health department database. The clinic is clean and quiet and the staff very friendly and helpful.

It's pretty good. This is a generous 3 stars, mainly because the doctors are really great here…read more They are mostly med students doing their residency, and all but one of them have been fantastic. I only wish they'd stick around longer. I think they work here about 2 years. The check in, leaves a lot to be desired, you're kind of run through, like an assembly line. Also it takes forever to get a script filled. I often have to call a couple of times, before I get a response. They also never seem to answer, you just leave a message and hope for the best.

I have no intention of returning after they left an acupuncture needle in me. This was the second…read moretime. SMDH. It happened a few months ago, but I was reminded when the send me an automated email, because they hadn't seen me in a while. Lol. Very unprofessional practice made it easy for it to happen. Doctor puts them in, and some untrained, gum popping tech pulls them out I had to pull over on the highway to remove it, after feeling it puncture me.

I've been going to Dr. Huang for 8 weeks now & I'm seeing great results through my adjustments &…read moreacupuntor. He's been doing this since 1989 & has earned #1 in Columbia for many years, so I'm confident in entrusting my hormonal & spinal issues to him. The staff members are friendly & the facility is clean. Only downsides are the location (due to traffic) & availability of parking space, which is a compliment to how great he is because he's ALWAYS busy...

I've been coming to see dr west for over 10 years and the care has been exceptional. She listens…read moreand cares and if she can't see me on any given appointment, see recommends dr Kelly. Both are amazing and I wouldn't go to anyone else. The nurse for both of these drs, on the same day that evening, returns my call w a detail message exactly as to what I calling about. Thank you all for such a great experience all these years!