I use Mill City Clinic as my primary care clinic since 2020. I've been there perhaps 15-20 times…read moreover 6 years, for annual wellness check-ups, whenever I've had infections or minor problems of any sort, when I need a referral, etc. The usual run of issues that happen to an older (early-to-late 60s) person. I've never had a problem getting a quick appointment, getting help from the nursing staff, or other delays. No problems whatever with my visit summaries going immediately to MyChart. As they're associated with the UM doctors' network I know I'm getting great care and when referred, will also be receiving superior treatment (I've had colon surgery and a hernia operation through their referrals. Overall one of the best clinics I've experienced over might lifetime.

DO NOT use this clinic. They have a ton of doctor turnover. I had one of my doctors actually…read moretell me they were leaving because she wants to be able to provide better care for her patients and the clinic is only focused on making money. I have also had a ton of issues with them coding my visits wrong, so my insurance does not cover the appointment. Example: during my annual physical exam which is covered by my insurance 100%, however, the DOCTOR asked me additional questions regarding my overall health and because of that they didn't code this visit as an annual physical exam so it was not covered. They did the same thing with my annual Mammogram. They mis coded this visit so it was not covered 100%. They are only focused on making money and not on the patient care. It's actually unethical.

Most people don't like going to the doctor but they know it's necessary and very important to do…read moreso. When I visited this clinic for my annual check up I felt like the cleanliness of the facility, the modern design, patient -doctor and medical staff treatment, and ease of maneuvering through the different clinics were phenomenal. It was a combination of going to the airport without the hassle and the customer savvy style of the Apple Store. I literally had my mind blown because I was very impressed that staff were required to wear uniforms like airline staff. I was assisted at check-in by the staff who took my picture with the Microsoft surface and then gave me a badge to wear while I waited to be seen. As I waited - which was not long at all, I noticed that they had a complimentary refreshments station with coffee, tea, hot chocolate etc. At every turn I was impressed. Then when I went to get labs done I received a buzzer, similar to what you get at red lobster or Applebee's when you wait get notified that your table is ready. I was in and out of this place in no time. Loved the efficiency and hope they maintain this high level of service. P.s. They also have a cafe!

What an outstanding organization. My mother is battling myeloma and underwent a stem cell…read moretransplant. She's been doing daily visits to this clinic to have her blood drawn and checked. It is so clean, easy to navigate and the staff is AMAZING! So friendly, so patient and so helpful. They are never rushing any patient so sometimes may be running a few minutes behind BUT they truly value your health so they are just ensuring everything is right before sending you off. They also have shuttle service to nearby apartments. Beautiful artwork displayed by prior patients. All around it is just a great place to be if you need to have something like this done!

I had a urgent health issue come up and the nurse practitioner clinic was able to get me in the…read morenext day with an appointment. All of the staff were very friendly and very helpful. The Head Nurse truely gave me a very professional assesment and was able to get my a high priority to the next specialist. I would highly reccomend this clinic and will most likely return when needed.

Was called in promptly from the waiting area and had two very good nurses. They were friendly,…read morelistened well and gave helpful suggestions - all I could ask. Some of the reviews are disturbing. During COVID, many staff eventually quit due to exhaustion from months of long hours, grief and discouragement, and an atmosphere of abuse from some patients and family members. Now there aren't enough nurses. It's a very real problem, but badgering those who stayed on sure won't help. Best to take complaints to administration.

They never followed up with tens unit request, or anything else. They have lots and lots of…read moreprotocols for the patient but never follow up on care. Left me unable to walk after an epidural, did not inform me that would happen, I was unable to get out of my car. Never followed up on a tens unit request. Never followed up on anything. I've had to go elsewhere repeatedly. So I will not return

They need to clean house with the pain management team.. The nurses and Teresa (gone) have caused…read moreextreme stress. Short story I got the two tests I need to make sure it works for an RFA. I live in horrible pain daily. I never got to tell my side the two nurses should be reviewed. I have documents from 2017-2018. I could not tell my side Terese apparently banned me from clinics. However she NEVER notified me of this which is against the law! I was not notified I was approved for RFA til a week later. Insurance covered most except $2,000. The RFA was never completed since the first test. Time to move on.,The clinic is way of line! Especially the nurses. I wouldn't recommend this clinic ever.

In the past week, I have had to take both my children to this emergency room. The doctors at both…read moresides were incredible. The registration process was fairly seamless, and the doctors were kind and focused on my children's experience. When we took my youngest child, it was a little bumpy, or than when we took my oldest last night. However, in both instances, the doctors were beyond excellent. The nurses were kind and responsive as well, but the bedside manner of the doctors was what stood out this trip. One concern I do want to notice is that there seems to be a glitch in their medication ordering system, which did not permit the nurse to get the medication needed within a timely manner. Apparently, this has been going on for days and the health staff have brought this forward for internal review multiple times. I hope this gets fixed as it does. Sit back there a patient's healing process when medical providers have to wait for medication.

I was seen at Riverside for the prenatal care and birth of my baby who spent considerable time in…read morethe neonate intensive care unit. I was seen by Molly S. She was an CNP- NURSE PRACTITIONER but she kept giving an impression that she was a doctor. a doctorate of nurse practitioner is not a DOCTOR, it's a level of education for nurse practitioner. She was arrogant and dismissive of concerns I had and was RUDE AS HELL. Never again will i be seen by her. The other nurses I encountered were great, Molly was awful.

Dr. Parker is the best! She is the first doc to actually do saliva tests with me, not just blood…read moretests. She discovered that I have adrenal fatigue and gluten intolerance. It is such a relief to finally know what is wrong, and to find a doctor that LISTENS to me, instead of immediately trying to address symptoms with a pill. She is thoughtful, extremely knowledgeable, friendly, and totally conscious of the patient's best interests. Better treatment than I got at Mayo, even. She actually recommended a book to me- how refreshing is that? Instead of a prescription, she directs me to a resource so that I am a better-educated patient. I actually feel kind of bad for gushing about her, because I don't think she is taking new patients... But if that changes, and you are looking for a great endo, this is the doctor to get!

I sought out Kara Parker when I first moved to Mpls because I wanted a Dr who had a deeper…read moreunderstanding of both holistic and allopathic healing and my initial visits with her were pretty great. I was exploring a hormonal imbalance and she helped me get on a bioidentical progesterone which was exceedingly helpful. I wasn't however expecting to be blindsided by the visit to follow. Having gotten out of a recent break-up I saw Dr. Parker to explore getting pregnant on my own--possibly more hormone treatments, thyroid tests, anything that would help my fertility as a late 30-something woman. The first words out of her mouth were 'Well... I have two children and I could not have done it without the love and support of my partner.' She proceeded to ask me the following questions: -- Was I financially secure enough to raise a kid? (39 with a very successful business) -- Why not consider adoption? (Always a consideration of mine but expensive and I want to try natural conception while I'm still young) -- Why not consider dating someone with a kid? (Already a stepmom from my previous relationship) She asked me how I planned on getting pregnant and how I planned to give birth. I told her I pondered home birth and she proceeded to tell me a home birth nightmare story. All in all it was an incredibly shaming and negative experience. Absolutely nothing positive or empowering was uttered from her mouth and being a woman doctor--who supposedly embraces an alternative lifestyle--I expected a lot more out of her. I was definitely emotional in our visit but I don't think that was justification for her to be so judgmental. I sought out a holistic doctor to have a more positive experience not to be treated like I'm incapable and out of touch with my own aspirations as a human. It's taken me some time to have the courage to write this review but I think it's important. I wouldn't want someone else to have the same experience. I won't be going back to her, nor would I recommend her as a doctor.

I have not been feeling well so I go to these medical providers and I show them what I am freaking…read moreout over and they didn't even give me any indication that they were concerned fast forward I discover that my parents have been injecting me with some kind of rat poison and then I look up the symptoms of ingesting said rat poison which match up 100% & then they say that my insurance had lapsed so they wouldn't help me and then they sent my bills to collections and charged me 5 times what they charge me if I have insurance they messed up the diagnostic and then I refused to pay for being ignored and they even tried to make me think I was crazy so if they want me to pay for their services they can charge me the same rate as if I had insurance and then I will never go back to these people who missed the mark on my investment in myself was dismissed as I was just a nut job yeah so if you have something wrong pass the mess is my exp the whole situation was very hard to find somebody willing to take me seriously so I'm not mad but I'm not ever going to be called out and then find out I was spot on that wasted my time and now I'm in debt to get ignored

I had a professional and friendly experience with my first surgery at the University of Minnesota!…read more This building is very new & high tech and it reminds me a lot of the building that housed the federal agents in the movie - "Men In Black" - minus the aliens! The health center is very well run and efficient including: valet parking, high-tech concierge staff, a beautiful and comfortable and spacious building, efficient check-in (with RFID patient badges!), well run scheduling, professional and friendly staff, and amazing technology. That pretty much covers the high-lights. Unfortunately, I've had to visit this building many times over the past 6 months. And I had out-patient cancer surgery. The staff were friendly and on top of everything. The nursing staff, in particular, made my first surgery a little less terrifying. Thanks, University of Minnesota! -Daddy Maxx Retro

Quality of my care was outstanding, it was the only place I could really go to that had the type of…read moresurgeon that I needed. But, when it came time to pay these people are horrible tyrants. I have insurance but a very high deductible. I tried to set-up a monthly payment plan, but it was way too high and they would not budge. I was making monthly payments, but they don't care - they still sent my account to collections. What a joke- not willing to work with people at all on a reasonable plan. I also called on this at least 5 times. Never again and don't recommend going here unless you absolutely have to

If you don't get prior knowledge that you're covered by insurance, DO NOT seek care here. They gave…read moreme an estimate that my services would cost $350, and a few weeks later my bill came to $5916. It turns out it was a good faith estimate, and it was my job to do their job for them on whether I would in fact be covered. They gave me absolutely no guidance as to this fact, so I went to Minnesota from California and paid the price upon my return. I was recommended to travel out of state to see Yoon-He Cha, a doctor who specialized in my rare neurological condition, Mal de débarquement syndrome. She was perfectly nice and gave some advice, but none of the services rendered remotely justified the outrageous cost. I have had far more helpful interventions and care from other practitioners, so don't waste your money unless your insurance covers it. Even then, the Steady Coach and Mount Sinai have done much more good for me, so probably not worth the flight unless you're extremely desperate.

My husband is 79, just moved from 11 years in Florida to Mn in January. Terrible healthcare in FL!…read more Zero annual physicals zero cardiologist. So 3 weeks after the 1600 miles he drove in 3 days ( fl to Mn), he had a MASSIVE heart attack right in the office ( 5 minutes fr HCMC ER) of our 25 year primary care doctor! WHAT luck! So in 10 minutes of the EKG test, he was in the ER!!! After 3-4 hours in surgery, one surgeon came out and said," his main artery in the rear of heart was 95% blocked and he would have survived for only 90 minutes... we put in two stints". HCMC ER is nationally rated as " the top ER Level One trauma center and number one in the entire Midwest ". Level one means they can handle anything - - gun shot wounds to head, chest, stomach the most deadly spots, falls out of buildings, MASSIVE car crashes, etc etc. My father taught biochemistry 40 years in a NYC med school and taught us how to care for all others in any situation. My husband post surgery, was hospitalized in HCMC for 4 days and entered their special Cardio Physical Therapy Program = 3X a week/full hour/for 3?months!! The hospital stay was outstanding in ALL respects. The nurses were attentive, and the post heart attack education done by a special doctor was SO excellent... my husband who has been a heavy smoker for 68 years... COLD TURKEY stopped smoking immediately. HCMC's post cardio physical therapy program is Rated NUMBER 1 in the Twin Cities. We agree 100%. First the 4 physical therapist's take your blood pressure and sugar/ glucose level every 15 minutes during the hour session. All of them are joyous, effervescent enthusiastic warm caring GENUINE folk! Just love them all! They play low, any kind of music you want and LIFT your spirits with their laughter. This is a major major reason why my husband recovered so completely. (And he contracted the same deadly pneumonia that killed the famous race car driver after just 5 weeks in physical rehab) We are most most grateful for this rare rare team of great folk.

There's an ER doctor here who should not work in the hospitality industry…read more Beyond disturbing