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Thorntons

1.0 (3 reviews)
Open Open 24 hours

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Thorntons - Air hose benefits FMSC

Thorntons

(11 reviews)

$

Now, before I write this I have to say first that I LOVE the Thorton's in Round Lake Beach. The…read morepeople there are great and the service is excellent. So, I guess I expected the same treatment at the McHenry store where I stopped in specifically for an ice tea. I mean--I had my friend drive there on the way to somewhere else so I could get one. Love their ice tea. Really, really love it. Tall, icy, refreshing and full of lemon--shway! I Get it from the RLB location any time night or day. So, I was a bit surprised when I got to the Mchenry location and found the ice tea machine and the lemon container both dry as a bone. When I asked the gentleman who worked there if I could get some he waved his hand and said: "No--if it's not there then it's gone. And we're not going to make any more tonight because nobody wants it." Which confused me because I was standing there telling him I wanted it. It was...I believe the technical phrase is, "Uber sucky service." I also watched him throw a bit of a hissy fit to his co worker about whether or not the pop machines were clean and how someone else--who wasn't present at the moment-- would just, "Have to deal with it..." Maybe he was having a bad night. That's understandable. It happens. But I still won't be going back.. The experience sucked monkey privates.

Stopped by on our way back to Chicago on our bicycles…read more The bathrooms were fantastic. Clean Clean Clean. They are rated top dog for their bathrooms for a reason. There is even a switch to flip to notify an employee if the bathroom is not up to standard. The sink was big and only slightly slanted which allowed me to NOT get splashed when I washed my hands....thank you. Condoms are sold in one of those wall machines....that was weird. Bought a candy bar on the way out. If i had a car I would gas up here. bike parking on the west side of the building....Free air too.

Fox River Grove Shell

Fox River Grove Shell

(5 reviews)

I have been going to this place for years or as long as I remember, but this last time as I was…read morepulling in there was a elderly women blasting her horn, I proceeded to fill my car up and she continued to blast her horn every 30 seconds or so . I looked inside and the person working the counter was looking at her and laughing with one of the customers. I finally asked the lady if she needed something and her reply was yes please , I am handicapped and can't fill the tank , I called the number on the pump for just this purpose but the person didn't answer , it was evident that the person inside already came out once to help her because the hose was already in her car and the pump actually pumped about. a dollars worth of gas but then it kicked off . So this lady was trying everything that she could to get the guys attention and he totally ignored her . He had to see on his control panel that the pump wasn't working anymore . So I took her credit card and pumped her gas for her because the lazy POS behind the counter wouldn't . Buddy the 2001 ADA law requires you to help . Do your job. I told her to never use this place again and take her business elsewhere. Where they care about their clients . I will never use this gas station again, I was thinking that this could have been my own mother being treated like this . To the owner whoever is the person working at 3:45 pm on December 19th 2022 should be fired because you lost my business, the ladies , my mothers and everyone that I persuade to not come here .

This gas station refused to help the handicapped pump gas. I will go out of my way to avoid buying…read moregas, a car wash or make any purchase again at this horrible place. The new Thorntons in Cary, across from CVS was most helpful and assists the disabled pumping gas. Shame on you Fox River Grove Shell gas station!

Thorntons - servicestations - Updated May 2026

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