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    Thornton Park Central

    3.3 (3 reviews)

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    The Florida Mall

    The Florida Mall

    3.7(439 reviews)
    6.9 mi•South Orange Blossom Trail / OBT
    •$$

    Exceptional Customer Service…read more Sean, the store manager, provided 10/10 customer service and was absolutely amazing! I shop at EXPRESS often, and after this experience, I will definitely be returning to this location. I originally came in to make a return, but because Sean made the process so easy and pleasant, I ended up doing an exchange and purchasing additional clothing. He was consistently friendly, helpful, and smiling throughout the entire experience. In all my years of shopping at EXPRESS, I have never received customer service quite like this--Sean truly went above and beyond. Thank you, Sean, for your outstanding customer service, positive attitude, and genuine willingness to help customers. You are truly an asset to EXPRESS and an excellent example of what exceptional customer service should look like!

    If you're looking for a typical mall experience on steroids, the Florida Mall is the way to go…read more I've never disliked this mall, but it definitely has a different feel than other local shopping centers. It is filled with tourists due to the connected hotel and proximity to the airport, so even on a Tuesday it felt packed in here. The layout feels almost like a labyrinth but there is a lot of signage on where to go. Most of the stores are ones you can find at most malls, but there are quite a bit of 'unique' stores as well. You've also got the Crayola experience, which is pretty large. While this mall wouldn't be my first choice to go to, it does do the trick if you're needing your fix of big name stores.

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    Thornton Park Central - shoppingcenters - Updated September 2026

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