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Thornton Financial

4.1 (8 reviews)
Closed • 9:00 am - 5:00 pm

By appointment only

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Services - Thornton Financial

Business filing for current tax year

Individual filing for current tax year

Current year tax preparation and filing

9 More Services

Debt management

Estate planning

Insurance planning

Business filing for past tax year(s)

Individual filing for past tax year(s)

Past year(s) tax preparation and filing

Retirement planning

Audit and conflict resolution support

Tax planning

Thornton Financial Tax Services Photos

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Recommended Reviews - Thornton Financial

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1 year ago

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1 year ago

Very professional and most of all very knowledgeable about all things tax related and other financial matters. I would highly recommend!

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1 year ago

Been working with Thornton Financial since he was just Thornton Tax! Very thorough. Very knowledgeable . 5 stars

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2 years ago

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4 years ago

Doesn't return phone calls and hard to get back tax information. Office staff is very kind and good customer service.

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8 years ago

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5 years ago

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7 years ago

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Liberty Tax

Liberty Tax

(28 reviews)

Called several times to get an appointment. Use to talk to someone live in the past. Today, nothing…read morebut a recording, to leave my name and number. Customer service has taken a nose dive here. If they can't answer their phones, why give them your business, is my motto. EDIT: Today, they answered the phone!! I asked what the fee was this year. I was told $165. I started laughing and apologized to the woman, but will explain it when I get there in a few days. EDIT: The lady dropped my price of $165 to $130 after our conversation about how her company is overcharging customers. She also made a mistake on my State return. I asked her to double check it and she omitted a 0 on a form. What I didn't tell her is, the same thing happened last year. Be aware of what your refund was last year if you can. If nothing has changed, don't hesitate asking if an amount sounds wrong.

A little change never hurt anyone... Let me preface this…read morereview by stating I'm a loyal customer of Liberty Tax and have been going to the Maryland Heights location for years. I noticed my w2s came earlier than usual so I called to schedule an appt. I couldn't get through to anyone so I called the Rock Hill location and spoke with Matt. He apologized for my troubles and was more than willing to take me in the same day. At that point I had to make a decision: do I keep trying my old place or try a new location? Since I already had my W2s and he had time for me, I went ahead and made the switch. Upon walking in to the Rock Hill location, i noticed how pristine it was and was instantly impressed. I've yet to notice an unkempt tax place but this one was immaculate! Not to mention, all the stops were put in place for Covid protocol, so I felt even more safe and comfortable being there. Matt was very warm, engaging, and personable. I should mention prior to me coming in, I had some concerns regarding my second stimulus, which I mentioned to him on the phone. As we were going through my w2, he took the time to throughly explain each section as well as give me the proper info regarding my stimulus. Any questions I did have were answered and he made it his job to make sure I had everything I needed. Matt made me feel as if we were old friends whilst still remaining professional. He definitely cares about his job and helping others and it shows. Thank you for taking such good care of me and I look forward to working with you from here on out!

Thornton Financial - taxservices - Updated May 2026

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