This store rocks. You can't find shoes of this quality without going to Waterloo. All shoes, boots…read moreand accessories may seem a little pricey compared to the internet but buying shoes that way always leads to disappointment. Service with a smile.

From the owner: Products: Shoes, Boots, Fashion Shoes, Dress Shoes, Casual…read moreShoes, Athletic Shoes, Flip Flops, Slip Resistant Shoes, Safety Toe.

First time here I didn't really need anything. So just looked at what they had in stock…read more This time I was in need of house slippers. Nice selections for found what I wanted. Friendly staff and decent. Prices.

Could only receive half back on a pair of shoes I returned. I would have happily spent my full…read morerefund in the same store if it wasn't for the bad experience. Update your return policy to better meet the needs of your customers.

bought a pair of hoka shoes the most money i have ever spent on a pair of shoes salesman said hoka…read morehas a 30 day no questions asked warranty if you dont like there shoes they will take them back and give you a refund. i brought the shoes in with reciept and the salesman or manager would not refund my money only in store credit. I will never shop at that store again just wanted to let other people know the shoe shack doesnt honor a return policy only in store credit

A friend recommended the Shoe Shack to me. My current shoes were hurting my feet and I hadn't had…read morevery good luck with the previous pair either. Shoe Shack took an imprint of both my feet so they could tell what the arches and shape of my feet were like. They measured my feet for size and width. They observed my feet as I walked, all so they could help pick out the best shoe for my needs. GREAT SERVICE! The shoes were a little expensive but if my feet stop aching and I'm able to exercise regularly without pain, they were worth every penny!

I found the selection and service at Brown's to be top notch. The high end brands and colors were…read moreas good as I could find online. Being to talk to a sales person about the shoes I was looking at and that person know and understand the fit of the shoe was very refreshing. I liked having that helpful service to make my choice easier. I was able to find the color and style I was looking for on sale and that made this visit even better.

I'm a flight attendant and needed new shoes and my grandmother needed new shoes for her upcoming…read moretrip so we came to Browns Shoe Fit and my mother came along with us. Seth helped the three of us find everything we needed and was very helpful. My grandmother also has a birthday coming up and my mom wanted to get her a pair of shoes as a gift and Seth helped us keep it a secret while checking out. My family loves coming to this store and we love it even more now. If you are looking for good quality shoes with respectful and helpful staff, this is the place to go!

This place is a real shoe store! They give you a very personal attention. Measure your feet to make…read moresure they get your the right shoe size. They can also order the right size shoe for you if you have any special needs and do some basic shoe repairs as well. Excellent service. Very attentive and friendly.

An amazing find in downtown Lancaster - a full service clothing and shoe store. Full service as in…read moreyou can get a suit made here - that's right, just like if you were in Chicago or New York, you can get a custom made suit (or buy it off the rack of course). They have everything from work clothing (Carhart, natch), casual wear including a huge jeans selection, formal wear (including tuxedo rental), and shoes - everything from the new Asics to steel toes and formal dress. Plenty of staff - third generation Walker family. Absolutely amazing that a store like this still exists in Lancaster, when so many have closed across the US.

From the owner: Products: Baby Clothes, Children's Clothing, Farm Toys,…read moreKids' Toys, Gift Certificates, Ladies' Shoes, Men's Dress Clothes, Men's Shoes, Kids' Shoes Services: Free Gift Wrapping, Men's Formal Wear Measurements, Tuxedo Rental, Shoe Stretching Brands: Red Wing, Timberland, Hoka, Brooks, Under Armour, Ariat, Carhartt

My wife had ordered me some Birkenstock clogs for Christmas and she surprised me with the color and…read moreI love them. She told me that when she ordered them, she got a call from Thompson regarding that she ordered the correct ones because I have narrow feet and she ordered the narrow birks. She and I agreed that thats really good customer service, esp because we live on California. I wish I lived closer to actually walk into the store but Thompson left a really good impression on us.

I purchased a pair of HOKA Gaviota 5 shoes that don't fit properly and actually hurt my feet. Turns…read moreout I can't return or even exchange them because sales on discounted footwear are final!!! What a rip-off! Mistreat customers and guess what happens - you lose them forever. Buyer beware - don't do business with Thompson Shoes!

Great service. Prompt greeting. They don't follow you around, thank goodness. Had a small problem…read morewith ordering a shoe. They overcompensated me. So kind. Have shopped here many times. Great experiences.

Excellent service by Jamie. She accommodated my 92 year old dads wishes and he loves his shoes. We…read morecome once a year and will be back again as Jamie was GREAT!!! Jamie made the exchange so easy also!! Thank you Jamie