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    Thomaston Ford

    5.0 (3 reviews)
    Open 8:30 am - 6:00 pm

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    Volume Chevrolet

    Volume Chevrolet

    (14 reviews)

    Buyers BEWARE ... I have purchased a few vehicles from Volume Chevrolet in Forsyth and referred a…read morefew people there also! But have to say that they do not portray the 7 year warranty they offer correctly! Instead they use it as a selling point! What I mean is that I was told multiple times that I had a 7 year 125 miles warranty on a truck I bought in 23 but went to use the warranty this year and was advised it was no longer valid! That the 7 years from the year model of the vehicle you purchased not the year when you purchased the vehicle....So 5 years of the 7 years was already gone when I purchased it! They are still saying the same things to customers and misrepresenting how the warranty actually works! When I tried to warn customers they BLOCKED me from their page! It was the extend warranty they offer on used vehicle purchases and I was told I was covered for 7 years or 125 thousand miles from purchase not year model. I even had a current sales person tell me I was wrong and that I should still have warranty as he was using that as a selling point! So they are misleading the sales employees as well as the customer! BAD BUSINESS Oh well ...I will never do business with them again!

    Took my Vehicle to get serviced because it wasn't driving right and I knew there was a problem…read more This vehicle is a 2018 Silverado with 12,258 miles (yes, 12258 miles). I dropped it off and agreed that I would leave it over night because it looked like they were busy and the adviser told me they probably would not get to it on the scheduled service time. My vehicle was there 4 days and I didn't receive an update, so I called to see what the problem was. the adviser told me that they didn't find anything wrong and they were going to have someone look at it again on Monday(6th day). I was called on Monday with information that was not worth talking about or solving my issue. I emailed the General Manager on the 9th day and he never responded. On the 11th day I became unsatisfied with the lack of urgency that this company showed at solving my problem, so I went to pick up my vehicle. Before I explain how my visit went upon my arrival to pick up my vehicle, I would like to add that I was texted and emailed more times about trading my vehicle for a new one, than them calling to give a update. The only good experience I had was picking up my vehicle, Kristy and Zack were very professional. I could go on and on about them, I was very impressed with them and could tell they were embarrassed without saying it. I really hate that this business has drove me away from ever doing business with them again. We just purchased a vehicle from them last year, I thought I was doing a good deed by patronizing this local business. In the future,I'll definitely avoid this place. Last but not least, my vehicle was there 11 days and nothing was accomplished, not even the oil change that I requested.. Onstar tells it all, vehicle moved once in 11 days. SMH

    Thomaston Ford - car_dealers - Updated May 2026

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