1. Thomas Yen, MD

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Santa Cruz, CA

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Thomas Yen, MD

4.2 (5 reviews)
Closed • 8:30 am - 5:00 pm

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Steven L Garner - Steven L Garner MD FACS

Steven L Garner

4.1(24 reviews)
3.2 mi

My postoperative experience after a facelift began with a complaint about my face. Instead of…read moreaddressing it, Dr. Steven Garner focused on my right ring finger and said he could cut it off ..., an alarming statement that made me question his judgment and intentions. Before the procedure, my dominant right hand functioned well. Although my ring finger bent at one joint, I could make a fist by trapping it with my little finger, and I was not seeking hand surgery. Garner never told me, on April 27, 2005, that he intended to perform surgery on my hand. The surgery took place the next day, April 28, 2005 ..., and I was under anesthesia for approximately six hours, during which students were present and participated, something I was never told about or asked to consent to. What followed was, in my experience, far beyond what I understood myself to be consenting to. I was left with serious loss of function in my right hand ..., from better than 50% median nerve function beforehand to what specialists later described as complete loss. In the years afterward, I consulted hand specialists and spent extensive time trying to determine what had been done and why. My concerns are supported by handwritten notes from 2007, in which I disputed the description of my preoperative hand, disputed his claim that he had cut into a preexisting forearm scar, questioned the use of a Hunter rod, questioned what I had consented to, and sought expert opinions and records. Two hand specialists I consulted, Diao and McCarroll, told me it would have been impossible to graft a tendon from my middle finger to my ring finger because the tendon wasn't long enough ...,directly contradicting the explanation I'd been given. A hand surgeon who later examined me said, in his opinion, that Garner appeared to want to get a Hunter rod procedure "under his belt." I cannot know Garner's private motivation and present that only as the surgeon's opinion, not established fact. This experience changed my life. Patients considering significant procedures should obtain a clear written explanation of the proposed treatment, alternatives, who will perform each part, and the precise scope of consent.

Open Letter to Dr. Garner…read more Hello Dr. Garner, It took me more than 10 years to summon the strength to write you this letter. The rhinoplasty you gave me in 2012 was an absolute disaster. I was only 21 years old and needed your help in making the best decision for myself at the time. You failed as a clinician to do this; you failed to guide me in the process. As a result of the rhinoplasty: 1. I looked and felt terrible with a dreadful "ski slope" nose. 2. I looked many years younger as a result of my new nose. 3. My breathing was not improved, despite your assurances. I lost so much of the character of my face which, in turned, helped ruin my stage acting career. Your negligence in counseling me about how the rhinoplasty would actually impact my appearance was particularly devastating. You never mentioned to me that my nose would become feminine and like a "ski slope," and not just be straight and/or masculine. You never cautioned me about how it would make me look years younger (Which has hurt my professional career prospects - I am constantly mistaken to be a decade younger than I am and passed over for promotions). You never warned me that it could take away character from my face and image. And most egregiously, you could and should have used photo editing technology to help me visualize how I would look hypothetically with a different nose. This is industry standard! I would never ever have pursed this surgery if I knew what the result would be. It was one of the worst mistakes of my life. I am exploring all recourse options now, including revision rhinoplasty but also legal action to get some remedy for all I have lost. I can't imagine how your work has hurt other people with your lack of transparency. Your deeply saddened former patient, Albert

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Randall Nacamuli, MD - Dignity Health

Randall Nacamuli, MD

3.1(9 reviews)
0.0 mi

Saw Dr. Nacamuli twice over several years based on referrals from two different doctors. First time…read morehe said he couldn't help. Second time he didn't even talk to me and only went off the notes the nurse took (poorly) based on a couple of questions she asked me. He asserted that the orthopedist I had seen hadn't sent records over, that the orthopedist said I had carpal tunnel (I have 4 diagnoses at that doctor's office), and that I had seen the orthopedist in April of this year (it's been more than a year since I had seen him). When I mentioned I had also had a referral to Stanford (not for surgery), he told me to go to Stanford and didn't listen to anything else I said and kept repeating to go to Stanford.

I recently had a breast reduction with Dr. Nacamuli. Two months post op I discovered a staple…read moreprotruding out one of my surgical incisions. Suffice to say, it wasn't supposed to be there. Had it not popped out on its own who knows how long it could have stayed in there! I went to the office to have it removed. There was no apology or acknowledgement of wrongdoing. Just a casual comment from the surgical nurse that it's not uncommon and happens sometimes. Um, this is negligence. (I can't understand why there is not a simple staples in/staples out count that is standard practice.) I asked the surgical nurse to order an X-ray to make sure there were no other foreign objects left in my body. It felt like a reasonable ask. She asked Dr. Nacamuli and he said no. I told the nurse I wasn't leaving without an X-ray so Dr. Nacamuli came in to speak with me. He said there was no need, that it wasn't necessary, that these were "external staples" (even though my body swallowed it up and it became internal!) He said "you trusted me to do your surgery and as your surgeon you should trust me now and skip the X-ray." He also told me that he came in to calm me down, make things less heated -- I was not exceptionally angry, not yelling or cursing, not shaking, not red in the face. I was just clear that I wanted an X-ray. He continued to be forceful in his opinion that I did not need an X-ray and rather condescending about it. When I continued to insist he walked out of the room like a child who didn't get what he wanted, no goodbye, no I understand your concern, I see your point of view... He has never been warm and fuzzy or had much bedside manner, but I didn't care because that's not why I was seeing him. But this was just rude and unprofessional.

Farnoush Ghaderi, DO - Farnoush Ghaderi, DO

Farnoush Ghaderi, DO

4.2(12 reviews)
1.8 mi

When my primary doctor of 20+ years closed her practice I was so worried about finding a doctor who…read moreI could relate to and would be able to think both in and out of the box with my various medical issues. Dr. Ghaderi has been fantastic. There is so much I appreciate about her, in our first meeting she did bring up the point of having the right doctor/patient match, which I did not read as a dislike of me but, an excellent way to start what is essentially a long term very personal relationship. I have seen Dr. Ghaderi several times the past year, every visit has been on time, comprehensive, helpful and ends with a plan and often a plan B as well. She has a balance of traditional and nontraditional treatments and on more than one occasion has sought outside advice for my situation. I am so grateful to have her as my doctor.

I am so grateful for Dr. Ghaderi! After receiving new insurance, I was assigned Dr. Ghaderi as my…read morePrimary Care Physician and was a little hesitant after seeig my previous doctor for a number of years. Dr Ghaderi immediately made me feel comfortable and welcome, and all hesitation went out the window. Her bedside manor is wonderful. She is approachable and understanding and took time out of her busy schedule to meet with me until all my concerns had been addressed. She is dedicated to helping me improve my health and overall wellness and has genuine care and concern for her patients. She is compassionate and encouraging, as well as thorough and knowledgeable. She has and is continuing to help me so much and I'm so happy to have found her!

Thomas Yen, MD - plasticsurgeons - Updated October 2026

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