This was the worst experience I have had. I paid for gas and if they gave it to me I couldn't…read moretell. The shots hurt so bad. Usually when a dentist is giving you numbing shots he will make it less uncomfortable. He did not do this. I just received a bill for $165.00 for a 3d x-ray that is not covered. I paid what they asked me to pay when I was there. I called about this bill and the girl said yes, insurance usually doesn't cover that. I asked why didn't you tell me that insurance would probably not pay for it. I then asked, if they could discount this amount to what insurance would allow. She said NO. I told her my dentist had sent me for a root canal of one tooth. I didn't see why they had to do a 3D of my entire mouth. If you go be prepared for additional charges that are not covered.

I had a great time at Brookwood Endodontics! Vanessa and Dr. Stephen Thomas was a delight to be…read morewith. They were very attentive to my needs and personable. They were also pretty fast with my root canal and would definitely do it again with them (if god forbids I get another one). If you're thinking of getting a root canal, I'd recommend getting it from them!

Was referred for a root canal. Came in, they took the same pics from the same machine that were…read moresent over from the Dentist. Then told me the tooth wouldn't be viable long term and charged me $75 copay. The staff was nice. I feel like I could have saved a lot of time and pain with a little up front investigation. It seems to me that they decided they weren't goin to do the work, but wanted the X-rays to justify the copay for doing nothing. I'm sure they do a great job if they are going to try to save your tooth. However, feeling shafted leaving an endodontist isn't the feeling you want to have, and I certainly have that feeling.

Excellent care and professionalism! Dr. Smith, his assistant, and everyone in the office were…read morefriendly and helpful.

Dr. Ballard is awesome! He cares and is great at his work! Nice office, pleasant staff.read more

I had a root canal procedure today, and the only pain was a little sting from the Novocain in the…read moreroof of my mouth. The actual root canal was painless and quick. I could not be happier. Dr. Ballard is now my favorite DMD of all time.

It comes with great regret that we must review our awful bad experience with Acton Family Dentistry…read morein Birmingham, Alabama. Be very careful of this office, they choose to ignore the patient , arguing about their company policy to do procedures not necessary, and not only that , they ended up rushing the rest of the visit . this dentist an office has gone down hill after they have opened multiple offices since we started using them for our family dentistry. The care quality has gone from good to a very disappointing dismal level. Be extremely careful asking them why for certain procedures they are charging you for. They just spent only 7 minutes cleaning what a disgrace this office has become. There are much better Dentists offices unfortunately not this group of dentists.

The Gardendale location is on Point! They're cool and so friendly. So cool. I don't want to tell…read moreyou how cool, because I don't want them to get too busy for me. :^) Seriously I have no reason to complain.

Dr. Frese and her team are great! My entire family sees her, including my 4 young children and the…read morestaff are great with them. So wonderful to find a kind and honest dentist!

I have been coming to this place for quite some time now and the dentist and dental hygienists…read morenever lets me down. I love coming early in the morning because they get me in and out. The waiting area is so comfortable and quiet. There has never been a time where I came and they were too busy or too packed. They are located right off of highway 78 in Forestdale. Everyone is very professional. I'm glad that I chose them to play a role in my dental care.

Patient of Dr Bloom's long before he sold this practice to Luma. Ever since, I have experienced…read morenothing but incompetence. The dentist is pleasant and seems knowledgeable, the techs are excellent, but the front desk/management/billing are alarmingly incompetent. I won't bore you with details, but I rarely leave reviews, and just wanted to warn you.

I've been going here since 2015 when Dr. Bloom was here. Around 2020/2021 I caught Covid twice and…read morehad to miss two appointments. I contacted them which they stated they understand. The end of last year the whole staff had the Flu which they were calling everyone to reschedule their appointments. They still scheduled me to come in which I told them I was told the staff had the flu. I didn't feel safe coming that week. They charge me $50.00 for not coming. The lady that work the front desk is very condescending. She told me that she contacted the regional manager and they told her she couldn't take the missed appointment fee off. I will not be back and don't recommend.

Robert Harradine, for THREE MONTHS, while Snapon unit was being made, he withheld a protective…read moretemporary denture for me to wear in meantime to protect the 5 protruding dental implants in my upper gum! All meals were eaten for three months via metal implants and inflamed gum. He talked me into getting a SnapOn denture. He was fully paid upfront the amount he indicated on his quote. As well, he won't give the receipt that has been requested twice. It appeared he knew little about SnapOn dentures. He yanked and pulled when trying to remove it from my mouth. Very painful. Very wrong!Pressure on implants is one reason they fail. Replacing implants is $2,000 each I was told at his office. I googled information on how to painlessly and easily remove a SnapOn denture. Discovered the 'Remover Tool' used for these purposes. Two for $5.00 at drug store. No pain. No threat to implants. When Impressions were taken of upper and lower arches in mouth to start making the SnapOn, the upper impression had to be re-taken. When SnapOn arrived it had a gap where food enters the denture and gathers around the implants and irritated gum! The wrong impression was sent to create SnapOn denture! Rob Harradine's idea of solution for that gap in denture? Do oral surgery and pull down the gum to fill in the gap! Denture should be replaced with well-made denture. Denture is removed at least 5+ times each day to remove food, and to clean it and the implants. As well, the rough, outer surface of the denture wasn't smoothed or polished. It rubs against flesh inside mouth. He didn't tell me upfront about 'snap maintenance plan'...the snaps have to be replaced at $55 each. Snaps are a small nylon plug used at connection point of denture to implants. According to a Surgery Center where SnapOns are handled, Snaps will wear out because of on/off action. Depends on how often. 2, 3, 6, 9, 12 months. Maybe Surgery Center's information is wrong? Rob Harradine lacked connection/awareness of what was actually happening in my mouth. Aesthetics... had to wear a mask for the three months. A temporary denture should have been provided. Much pointless, needless pain by eating with bare implants was experienced. No dental or medical reason for it. Heard him tell his assistant he has to remove an implant. From not protecting it with temporary denture?? He hasn't corrected any of these flaws, or finished the case. He won't respond. I requested my dental records two times...no response. Asked for explanation of why he let me eat with the protruding implants. No response. After denture was 'finished' he told me, "When a person goes without teeth for a long time, when they finally get teeth, the person is so desperate they will take anything." Mocking me. He also told me...when a denture isn't worn, the face can sag. Yet, he subjected his patient to both of these situations. Cruelty. Abuse. Deceived. Lied. Misrepresented. I now wear Dr. Harradine's broken denture that he should have willingly replaced. Inflamed gums. A good recommendation could not be given about Robert Harradine after this terrible experience. He's had plenty of time to step up and provide a well-made denture or a refund. He won't respond. He only imagines he is untouchable.

Doctor Rob takes the time to explain procedures. He genuinely cares about one's questions and…read moreconcerns. I highly recommend Dr. Harradine and his staff for all dental care.