Took my Aussiedoodle to get her third set of shots at Small Animal Hostial after visiting another…read moreclinic in Tupelo that I was not happy with. The entire staff were awesome! They made sure my puppy was at ease and comfortable during the entire visit. It was obvious that really care about giving the best care possible. The office was clean and well payed out and I did not hear one single animal barking in distress as I did at the other clinic I had visited. They a So have a webpage that you can review your pets medical records, ask questions and make future appointments. Would highly recommend this clinic to anyone and look forward to having them me take care of my baby!!

I've used them for all my pets. They're excellent with them, up front with procedures and pricing…read moreand always very nice. Never had an issue. All pets have been spayed or neutered there with no problems and they always call and let you know they made it through fine afterward. Bugsy approved vet experience.

Always a hidden fee. They tell me it's going to be this set amount then when I go to pay they add…read morein extra fees. This wasn't the first time this has happened. I talked to the technician with dark brown short hair. Extremely Rude. Told me that if I wanted to talk to a Dr. about the extra charge she would charge me to talk to the Dr as well. UPDATE : Instead of taking care of my dog with the rest of his treatments they told me to come pick up his medications. They didn't like knowing they did wrong and have no intentions of fixing the problem . Just thought I would let everyone know. Improvement with costumer service is highly needed especially from the owner Dr. Shelley Russell.

Amazing! Above and beyond!! The staff and especially dr. Katie Miller were there for us 24/7 and…read morewent above and beyond helping our baby who has a few chronic conditions that need close managing. And they listened to what we wanted and needed and helped create a plan of care specific to our needs and how we wanted to handle things.

Wonderful group of staff!! They saved my Dixie!!! Would recommend this vet to anyone. Great service…read moreat a reasonable price!!!

I also give them 5 stars. When I needed to board my Sheltie during the day, I checked out the vets…read moreas if they were daycares for a child. They were - for my furbaby! I chose Dilworth, and I was glad I did. My Buddy would get all excited when we turned onto Jackson Street, pacing back and forth in the back seat. When we went inside, he'd go to the two ladies behind the counter, Melissa and Ann at the time, to get petted. Then he'd stand with his nose to the inner door, waiting for them to come get him! Luckily, he was just as happy when it was time to go home, or I'd have had a complex. They are very professional, efficient, caring people. When Buddy developed cancer and ultimately had to be put to sleep, the ladies up front cried, my family and I cried, and even the doctor that I had never met before cried. All of my furbabies have received excellent care there. They are very compassionate.

Hands down the best vet in town. My dog has been going here for two years now and the facilities…read moreare top notch. The staff is very welcoming and always in the best spirits. The Doctors and are phenomenal as well. All of their equipment is high quality. No question I would recommend this vet to anyone. Great people!

The vet and vet techs were honestly a whole blessing. We brought our Little Monster in as an…read moreemergency, fully panicked, and they somehow managed to keep us calm, informed, and even laughing a little. They were so kind and caring, going out of their way to lift our mood while treating our baby like he was their own. They explained every concern and every cost in a way that didn't make us feel stressed or pressured. They ran an ultrasound and bloodwork, got the results back fast, and walked us through everything step by step. Little Monster went home with meds and a few options for the future, and we left feeling hopeful instead of terrified. Because of how supported they made us feel during one of the scariest moments, we're officially switching over and becoming permanent patients. They earned our trust in one visit.

Everything! They are so great with my babies! Bear loves to go to the vet to see them.read more

The staff here was very friendly and curious. But the vet I'm assuming if not the smaller lady in…read morestatue at the front desk who checked both my cats in. Was very rude and unpersonal and actually good thing she was a vet and not a doctor. She once snapped when found out I had other animals at home was u gonna fix them. Came off as if it's worthless doing these guys if not. ( Sidenote: My other animals are older but one so their already good.). And very dismissive and obnoxious of my anxiety of having my male cats dropped off for their neutering. I told her of my last time I had a male cat who I left to be fixed I hadn't even finished my first sentence before she snarly snapped " how long ago". I then said "well it's been a few yea". I couldn't even get another word said before she interrupted and said "where was this". I responded with in tx. And she snapped back well this is here it's not there. I mean I get she wasn't mental health facility but she was the vet and had not an ounce of bedside manners. Which had me calling and checking on my boys all day. If I was to return it would be through my husband and only because of the vet help who was there very nice tall older lady. Very personal and friendly easy to speak to and also questions without being made to feel ignorant as the vet did. I give it a 6 on a scale of 1-10. Bfor no other reason but the resident cats and the office help. The vet needs to learn to be compassionate and not as cold. Wasn't no reason to make me feel venieth her. I mean I was giving her 260 bucks of my money that day. Could had gained it

Posting a review here since the my Google reviews have mysteriously disappeared every single time I…read morepost one... I wish I had never taken my mini horse, Percy, to Lori Ward for a piece of hay in his eye. She prescribed him 1 gram of Bute per day for 5 days, and on the 7th day, he died on the operating table at an emergency facility after a horrible colic caused by Bute toxicity. I spoke to Lori after Percy died, and I am still waiting for her call back after she assured me she would be checking her records and the correct dosage and would call me back by week's end... she didn't have the decency to call me back. To be clear, Percy weighed 176 lbs, and she dosed him as a 500 lb horse for a piece of hay in his eye. Lori has refused to take any responsibility for the mistake or Percy's death, leaving me with a broken heart, a dead horse, and over $6k in vet bills trying to fix her mistake and failing to save my horse. The surgical notes attached here show that Percy's gut had severe damage, which is consistent with Bute toxicity. His electrolytes were extremely low, also consistent with Bute toxicity. He severely tore his rectum from straining due to the incredible pain despite multiple rounds of pain medication. I live with this every day. Every night before I fall asleep, I see Percy dead on the concrete floor and I think about the last time I kissed his little head and I cry knowing that he would still be with me if I had never taken him to Lori Ward.

Imagine being a client of Cloverhaven Animal Hospital since the summer of 2021 and having spent…read moreTHOUSANDS of dollars there over the last three plus years. Imagine that in January, they "let go" of the best veterinarian that my animals have ever been to and leaving so many customers scrambling to find another doctor for their fur babies. Imagine most of the staff walking out because this doctor was "let go". Imagine now trying to get a simple everyday prescription filled for anxiety medicine for one of my 17 dogs that has very bad reactions to rain and thunderstorms, and being denied. Imagine being blocked from their Facebook page for making a comment. Imagine that the people running this place thinking that "Cloverhaven" (the name) is the reason that people took their animals in, and not the doctors that are no longer there and the staff that walked out. This office was not convenient for me at all to use. It was a 45 minute drive one way to get my animals there, but I trusted the doctors and staff and that's what mattered to me. But now, in my opinion, you should RUN from this place and find somewhere else to take your pets because it sure does seem like they do not care about your pets or their customers. If I could do less than a one star, I would.

Usually get apoquel for dog at Pet Wellness but they were closed due to remodeling and directed to…read moreCloverhaven. There prices were double what we had been paying. I haven't been working due to colon cancer surgery so wanted a few,10 to get by til I begin work again. Those pills were $26 where we had been paying 15.