A family member passed away who lived there and some of the family members could not make it to the…read moreservice. Thus we went on line and found this florist nearby who had pictures of some beautiful arrangements at a reasonable price. Ordering on-line was very easy and the arrangement looked exactly as the picture (the service was streaming for family who could not attend and our arrangement was near the front of the casket and it was beautiful). Would definitely use them again in the future.

The selection was suspect and overpriced. The only employee around was on the phone for over 5 mins…read morebefore even acknowledging us. Only reason I stayed to purchase here was because I was short on time and this was the closest flower shop in the area.

If I could give Cary Florist 10 stars I would. Above and beyond customer service. They created a…read moregorgeous, original arrangement based on input from a short phone convo. The recipient was delighted, and so was I.

Thank you for helping me with a beautiful flower arrangement for my daughter's birthday. It was so…read moreeasy to call in from California and speak with someone so helpful about the kind of arrangement I wanted. Everything was flawless and my daughter loved her gift. I highly recommend you.

Fantastic service. Talked with Thomas over the phone and simply described what I needed for my…read morefather's funeral. The flower arrangements were absolutely beautiful! They were exactly what I had asked for. Thank you so much Fallon's. I'll be a repeat customer.

Do not order from here unless you can see what you are getting! My friend ordered me the lemon…read moredrop bouquet for my birthday. I received 5 roses and 2 very small hydrangea. The arrangement is no where near what is pictured. The starting price is $55.00. I think 5 stems of already browning roses and 2 stems of small hydrangea is a stretch.

Wow! I'm absolutely blown away! The communication was amazing, the delivery was seamless, and the…read moreflowers were absolutely gorgeous! I ordered from out of state for a friend, and they made the whole experience feel so thoughtful and special. It meant so much to know my friend was receiving something so beautiful. I can't recommend them enough! Thank you!!! The photo shown is the TG's Seasonal Arrangements × 1 Standard / Pink. I put comments to add a touch of green and white.

I really struggled with whether to leave this review because the bouquet I received was beautiful…read morein its own way, and eventually a partial refund issue was resolved. However, I also think it's important to be honest about my experience as a bride. I first discovered TG Floristry after seeing the owner deliver arrangements at another establishment, and I loved her work. I booked her for my wedding bouquet and boutonniere/pocket arrangement for my husband. Early on, she showed me an inspiration bouquet she thought would fit my vision, but afterward I emailed her a completely different reference photo that better reflected what I actually wanted. She acknowledged the updated inspiration, and at no point did she mention any issue with the change or indicate she planned to use the original design instead. We also discussed coordinating flowers for my wedding cake, especially since she and my cake vendor knew each other and planned to collaborate on finishing touches. All of these conversations happened months before my wedding, so I felt confident everything was aligned. Unfortunately, on my wedding day, things went very differently. When I arrived for pickup, she was about 15 minutes late, and when I saw the bouquet, I was immediately devastated because it was not the bouquet I had requested or envisioned. When I brought this up, she referenced the original inspiration photo she had shown me months earlier, even though I had clearly communicated that I wanted a different style afterward. At that point, my wedding was only a few hours away, and she mentioned being backed up with prom orders and another wedding later that evening. I realized there wasn't realistically time to remake it, so I took the bouquet because I had no other option. Later that day, I emailed her expressing how disappointed I was and requested a partial refund. What upset me further was that instead of acknowledging the misunderstanding, she argued that she didn't believe she had done anything wrong. She eventually agreed to refund $70 of the $220 total and said it would take 3-5 days. After a week passed with no refund, I had to follow up myself. I then received an explanation that honestly felt dismissive, along with a new statement that she had supposedly not charged me for cake flowers and deducted $10 from the refund amount. This had never been discussed previously, so receiving only $60 instead of the agreed $70 felt frustrating and unprofessional. Again, the bouquet itself was pretty. But it was not the bouquet I requested for my wedding day, and the communication and customer service afterward left me feeling unheard and disrespected during a very important moment in my life.

The arrangement was done well but 2 substitutions were made. For as much as we paid, the bouquet…read moreshould have been exactly as shown. The owner made the excuse that the order was last minute, resulting in less supplies than usual. However, for a $200 bouquet, that excuse isn't acceptable especially when she explicitly told me this bouquet would be available in an earlier call that day. The owner offered to come and pick up the arrangement again, for a refund, I guess. But I didn't feel like having my mom come all the way back home and wait for someone to pick up the flowers. It would have been an added inconvenience for us. I'm going to make an order with a bigger company next time because better customer service is offered when something goes wrong. In this case, no simple resolution was offered. This is not the company to go with when you want reliable service for an important occasion.

We were working with her to have a wedding bouquet and boutonnière made for my courthouse wedding…read morecoming up in August, she had all of the information needed - date, style, pickup/delivery times, etc. - and decided another wedding was more important and cancelled on us. Pretty bad business model if you ask me... Hope the money is worth it.