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Pittsburgh, PA

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Thomas Child Care and Learning Academy

5.0 (1 review)
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The Neighborhood Nest - Ke'von texting me Friday February 21,2025, instead of coming to the door to speak with me.

The Neighborhood Nest

(2 reviews)

Where do I start? Hmm well, it started in July of 2023, when I enrolled my daughter. Ke'von the…read moreowner seemed nice, but there was something that I couldn't put my finger on for some reason. I don't trust daycare and she knew that before enrolling my child and she promised that she would be in good hands, but that was a lie. There were no many things that didn't add up and her attitude and the attitude from one of her twin daughters would be off from time to time. Before I get into the list of things, my old phone broke so i don't have all the screen shots and call logs to list but I do have some. So, in the beginning literally the beginning she told me the date I can bring her and when I did she was not there, and I waited but she never showed up saying she said another date, when I asked multiple times before I left from visiting the daycare. There are so many inconsistencies with her: so many times I have been late because of her personal issues with her youngest and the school bus. One time her youngest wanted a donut so she stops at the gas station to get her one and the vehicle she was driving broke down and I had to wait until she could reach her son to bring her to the daycare. There was always something that made me late for work multiple times a week. Always some excuse. When I first started going there was a room around the corner where the cubbies were and she said " you're always welcome to come to the cubby area". We'll, I did that one time and saw what looked to be a full sized air mattress blown up on the floor, and the very next day there was a sign placed up saying parents cannot go past the front door. The big one is when I picked my daughter up from the neighborhood nest she has a nasty sore on her forehead. I asked Ke'von what happened and she said that she didn't know, but she can write a report since it did happen that day. From there the were a couple days where she said she knew because something similar happened to one if her twin boys few days after and she'll wrote something up, but then switched up on me. I texted her and asked if she could write a report and just say it happened, but didn't see it, and she said no, but could write up something saying that I think it happened there. And what do you know..... the very next day I got a long text from her saying that she has to let the families go because she has been cited twice and when I went to pick my daughter up Ke'von switched up again and said that she has to let three families got!!! How ironic that I wasn't letting up on her about my kid and now we had to go. So funny right? Before leaving she said she would refund the money and that she wouldn't be funny about it. We'll, as you can guess I had to keep asking her and when she finally did she told me to lose her number, which was fine with me, because my child wasn't going back there. Let's back up to before the final day and note that my mom brought my daughter to the daycare for me and had them both stand outside not coming to the door for anything in the world. My mom tells me about it and I call Ke'Von to see what was up and she lied saying she didn't see anyone there but she heard something. How funny she didn't see anything, but had the ring cameras outside for her daycare. So, my mom who had to work that day as well had to make a double trip back there after I made th call to Ke'von. Another thing there was a time where she didn't come to the door at all, no answering the phone or text message then her mom sends a random text saying that she Ke'von was in the hospital and will be back, but I can't remember when she said she'll be back and that she meaning Ke'von's mom will be running the daycare for a day and when i dropped my daughter off there was a random man in there who i was told was Ke'von's husband. Nobody said that he was going to be there. I don't like for any male to be left alone with my child in a facility or not with my child. If i had known this I wouldn't have taken her there until Ke'von was back. The whole thing was suspicious. ​I think she was in a mental hospital due to how her moods change rapidly. Fast forward to the end of 2024 and since she had told me not to contact her I asked a cyf caseworker to call and ask how I would be getting my tax information that I needed fo file taxes. Ke'von never returned his calls to both numbers listed in the website. He left multiple messages and nothing. My mom even went up there to ask and she told he some nonsense that since I didn't pay her directly I would have to use the brightwheel app, well, I haven't been registered with that app at the neighborhood nest since maybe mid may of 2024. I even called both the numbers listed on her website and left messages and even sent an email before that and nothing. Now, let's fast forward to last Friday February 21,2025 I stopped past there myself and rang the door bell and some female came and closed the blinds and never opened the door.

The owner is extremely unprofessional and confrontational. She raises safety concerns, especially…read moresince children are involved, and it's inappropriate for someone running a business to behave that way. The daycare's normal hours are typically from 9:00 AM to 5:00 PM, but she's operating late into the night, which seems suspicious. It's unsettling when there are no visible children or cars, and the hours of operation--from 7:30 AM to 11:00 PM--only add to the suspicion.

A Place To Grow Learning Center

A Place To Grow Learning Center

(10 reviews)

STAFF: There are 1-2 staff per class. The staff are all friendly, knowledgeable, understanding, and…read morehelpful. Not a day goes by that I don't receive a warm welcome at the door or input on how to deal with a new behavior. FACILITY: Each room is fully decorated with kids' art - and is frequently changed with the season and corresponding holidays. Each kid has their own (or a shared) cubby. There is a mountain of toys and books throughout the classrooms. The rooms, bathrooms, and common areas are always exceptionally clean. A argument could be made for the lack of natural light in the building - although, I like the fact that our son is in a safe environment with limited windows and a single point of entry that is near the director's office. OUTDOOR SPACE: The pick-up/drop-off lane and parking areas are all clearly marked - with plenty of room for everyone. I've never had an issue. There is an outdoor play space, which, to be honest, is a bit small; however, as you can see, the size of the space is only one of two minor complaints I have. ACTIVITIES: Seasonal parties, visitors (e.g. balloon artist, Children's Museum puppeteers, etc.), options for the Gymagic Bus or Happy Feet programs, movie days, and other fun special events are a part of the regular monthly schedule. There are also weekly slots for a music teacher, the use of sensory bins, and designated days for the letter and number of the week. COMMUNICATION: We receive a daily "report card" detailing our child's mood, meals, nap, diapers, and activities. We receive a monthly newsletter and calendar that covers all activities, curriculum, and other notes of interest. Simply, the open line of communication is exactly what I would expect and prefer. OVERALL: We are very happy with APTG and everything it has to offer. We are confident that our child is receiving the very best type of education, interaction, and activities. We know he is in good hands every single day. He is happy to go to school - and even more excited to tell us about his day. We've found that he is not only developmentally on par with other children his age but often exceeds even our own high expectations for him. I wholeheartedly endorse APTG as a superb childcare learning center for even the choosiest of parents.

Amazing daycare! The staff is caring, professional, and truly treat the kids like family. My child…read moreloves going every day, and I feel so confident knowing they are in a safe and fun environment. Finding a daycare you can fully trust is not easy, but A Place To Grow has truly exceeded our expectations. I would recommend them to any parent looking for a safe, loving, and enriching environment for their child.

Thomas Child Care and Learning Academy - childcare - Updated October 2026

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