Needed a spool of wire and wasn't even sure of the gauge I needed…read more Also needed a store to be open before I went into work. They opened at 7. Perfect. Called ahead to check if they sold to normal people or if you had to be trade only but anyone can come in. Vaguely described what I needed for my project over the phone with someone and he went and checked, found what he thought I could use and then gave me the correct vocabulary to describe it again when I went in. HELPFUL! They have taken over a few different shops on the road but when I went into one and asked for wire the man led me to the right section/department. Once inside I described what I needed and he gave me a few different options and let me test the wire's flexibility before I purchased. It was as cheap as I was finding it at other places and exactly what I needed. Very happy experience here. Thumbs up.

Trivia first: when Julia Roberts opens the blue door in THAT FILM, you can see Nu-Line in the…read morebackground :-) Glad to see this row of shops is still here, while most spaces have changed hands several times since. Well, I suppose this is an indispensible source for every developer. I'm glad they are here, though, as there's hardly anything they don't stock, they offer sound advice, and the prices are OK.

Not a bad place to pop in, if you're in the area and need something small (i.e. stakes for your…read morehusband's tomato plants). I visited the garden storefront only, but there are other more hardware-and home-oriented shops on the south side of the street. This particular one seemed very Robert Dyas-esque with its mishmash of gardening tools, small appliances, and the like.

I'm not too big on DIY but whenever I need tools, paint or advice, Lords is one of the first places…read moreI head to. They know their stuff and have a better (and possibly cheaper) selection than the big chains.

A great place to find materials for bathrooms, they are very helpful and knowledgeable and have…read moreaccess to all the high-end and medium-range brands. We sat down with Gordon there for 2 hours and he patiently advised us on every piece of equipment we required. Not pushy and giving honest advice.

I ordered a number of bathroom items from them. Having interacted with them for 5 months, I would…read moresay they were the worst supplier/retailer I have come across for that price range of products. Their staff are decent people, in fact a few were very helpful. Nonetheless nothing gets done due to poor communications internally and externally. For instance, they say they inform you which day your items are due for delivery but sometimes they do, sometimes they just turn up without any notifications. My flat is in an apartment block with a reception, hence for small items, it was not a problem but for large items like 2 metres glass panels, it was very problematic. If you leave messages or send emails to the showroom, there is a 1 in 10 chance they would get back to you. The customer service and trade counter staff try their best to help you but are let down by the terrible system and organisation of the place. Having project-managed a few renovations, I am used to things going wrong, it is the lack of communications that makes working with them stressful and costly due to unnecessary delays. I would not recommend them.

In the good ole days, all branches of Nu Line were based next to each other. Quite a while ago now,…read morethe timber yard (had to believe this used to be on trendy Kensington Park Road) moved to this unglamorous side street underneath the Westway. Even more useful, their bathroom showroom can also be found here. Same excellent advice and good value for money.

A really friendly DIY and tradesman's supplies shop. They could not be more friendly and helpful,…read moreit is a pleasure to go there. Their prices are also pretty reasonable which is incredibly impressive considering how hard it must be to compete with the large chains. I have not tried their kitchen fitting service, but cannot see why it would be any differnt from great retail shop.

Redmount was recommended to me by a friend who called in one of their plumbers to fix the problem…read moreand overall was content with the result. Unfortunately, my experience was far from 'fast' and efficient. I called in a plumber to sort out the leak under my sink. Unfortunately, it was out of his capabilities as the leak was inside the building wall. I have asked the plumber, named Meguid, to have a look at the shower head that also has a leakage issue. Meguid did not have the parts with him but tightened the existing fitting and secured it with a tape, and offered to come back with necessary parts if it continues to leak. The leak indeed occurred again, so I tried calling Meguid to get him to come back with the necessary parts. To sum it up, I had to chase him by calling twice a week over a period of 5 weeks trying to arrange for him to come back. On various occasions he answered my calls, every time coming up with excuses and promising to call back. Never happened! So I gave up on waiting, and called RedMound and complained. They took 2 weeks to investigate and their solution was to call another plumber, pay full call charge again plus the charge for the parts. I wasted 7 weeks waiting for them to sort out what is a relatively simple issue and they do not feel responsible for the wrong doing and attitudes of their plumbers.

Another large DIY store that sells everything you may need for your DIY. However, we did not find…read morewhat we were looking for. I did see they had on sale sockets with usb charging. Now that is a good idea. They have a kitchen and bathroom section, where they offer design and planning if you were looking for new kitchens or bathrooms, and I noticed that there were plenty of sales people in those areas.

This would be the equivalent of an orchard supply back home I guess. House DIY stuff, gardening…read morestuff, and the vending machines in the middle area of the double entrance doors. I needed gardening wire, I got gardening wire with the help of a clerk, and then I was able to return it later with no problem when I found something better and cheaper at a different DIY store down the road :)

I have been going there for years. Always very helpful, knowledgeable and friendly. I'm a hobby…read morecarpenter, but they always have time for me. First class service. Robert C

Strangely, and unexpectedly, the service here is amazing! I…read moresay that because at most normal hardware outlets (read 'B&Q') you are served by people who seem quite inept (sure there are many that are not). Always with a smile, always with a view to actually helping you. The people are knowledgeable and will even point you toward cheaper alternatives that will do the job you have in hand just as well as the product you initially came in for. Therein lies the best part of interacting with the staff here: they want to understand the job you are doing first, and then they will sort you out with the right product. I've bought a range of fence panels, treated wood for external construction, screws and bolts of different types and even had these delivered to my home address. Great quality and service from my arrival to product delivery. I happily travel that little extra distance to go here and get my stuff.

Leyland SDM Earl's Court/Old Brompton is the best of the bests, top shelf, premium branch with most…read moreof needed DIY, Tools & Paints, Glues, Plumbering, Electrical Parts with Good Quality and reasonable prices in whole London Ever. Also The Lovely, Hard Working, Helpful, Competent, Professional Stuff is Very Passionable about their job.

An aladdins cave of products like door knobs, mirrors and even jewellery. We came and spent a good…read morehour looking around as there's so much to see. Highly recommend!!!

I visited the store today with my dad. The assistant behind the counter did not respond to our…read moregreetings when we first walked in. He proceeded to ignore us when we tried to make small talk and created a frosty atmosphere. My father was keen to buy something but because of the appalling service we left it. I could understand in a busy period that customer service could lack, but we were the only people in the store.

I used EZBuilders in the renovation of my flat. They did a fantastic job for me recently in…read moredecorating my kitchen. They were well priced, came when they said. They were so respectful, clean and a pleasure to work with.