I have been going to this office for MANY years. My original primary care dr retired and…read moreencouraged me to give Dr Collins a try. As a dr, I liked him. BUT billing practice is another thing. I recently went for my Annual Exam. I am fully insured and this appt should have been covered 100%. I was asked (as usual) if I had any questions. I did. Now I am being charged for this appointment because of the way the information was completed by the dr regarding the visit. I cannot get a straight answer from the office staff on this. The Washington billing department is also saying the medical coder says it is correct. This is ridiculous. It was An ANNUAL EXAM. I am now in search of a new dr.

Soon after my PD went into the workers comp health care system, I had to find another MD and was…read moremost fortunate to find Thomas Collins-Pallett, M.D. As a Canadian Expat, I was delighted to learn (first visit) that Tom Collins is a Canadian now practicing medicine in the US (Fremont, CA). As a kid, our doctor was an Irishman named Tom Collins, MD (he had 16 children) and was our family practitioner in Sacramento back in the 50s-60s; until he became a licensed barrister, "Doctor's Attorney." Anyone looking for a great Family Physician, Tom Collins-Pallet, M.D. is your Guy. Thank you Doctor! Daniel J. O'Connell

He is a very compassionate Dr. And a professional inamy ways. He is a great conversationalist with…read morepatients, a good listener.

I showed up a little early just in case but ended up getting seen pretty close to my scheduled time…read morewhich was a good start. The staff was polite enough, nothing over the top but helpful when I had questions about where to go. The doctor came in and spent enough time asking about things I've dealt with over the last few years, didn't just look at today's issue which I liked. They explained some lifestyle tips that might help and gave a few clear recommendations. It felt like the focus was on getting things manageable rather than trying to fix everything in one visit. They were calm and professional, and I didn't feel judged or brushed off. The room was clean and quiet, not too busy. It's not the fastest place but I'd rather have that than being rushed out. I'd probably come back if I needed another look at something. Felt decently cared for overall.

Going to Dr. Trinh over the 3 years has changed after each appointment. First of all I understand…read morethat Dr.'s offices can be extremely busy and I know how to be patient. Dr. Trinh for whatever reason always wants to see his patient to talk about what they want/need. All I wanted was my immunizations for proof elsewhere and he wanted to talk to me, why I do not know. I opted to just pick them up. At his appointments you could be waiting up to 30+ minutes for him to show up in the patient's room. My last visit was what topped me off. I waited 45 minutes in the patients room for Dr. Trinh until I had to speak to a MA. Mind you, my appointment was at 1 pm and another patient was at 130. For whatever reason they decided the see the 130 patient before me. I waited 10 more minutes before complaining to the receptionist. The reason for this meeting was strictly to talk about my labs. Well nothing was out of the ordinary with my labs. He just wanted to tell me that. He's a nice guy but he's obviously overworked.

We have been with this Doctor for over three years now, very difficult to get an appointment, and…read morethe staff at his office are pro specific ethnic group. Three times myself or family member needed to be seen by dr Trinh on an urgent basis and was declined by his staff, we ended up going to the urgent care. I was scheduled for my physical three month ago, when I got to the office they said The appointment was not for physical visit and I have to reschedule (Physical takes about 45 min, regular visit takes about 30 min) the next appointment is a month and half later, I made the appointment for a later day, they called on the day of my appointment to tell me that the dr. Is out this week, you can either postpone for a later day In October or cancel. I was very upset of not able to see my family doctor for over a year. It is time to find another doctor

If you go to urgent care at the Mountain View PAMF facility I hope you do not receive her as your…read moredoctor!! She was cold, distant, and did not listen to me about my problems or about what I needed considering it is a chronic problem and is well documented in my chart. I was there almost three hours before she decided to tell me she couldn't give me the treatment I would need and I should go to the ER. She couldn't have told me that wayyy earlier knowing that "the urgent care policy" wouldn't allow it? Not once did she apologize for the treatment or anything. Worst experience ever and would never recommend her!!

I didn't realize I could be rejected by my own doctor. A few weeks ago I received a letter from my…read moregeneral practioner: Dear Dorothy, I am writing to let you know about a professional change for me that will impact your care. Effective June 1, 2009, I will be reducing the number of patients I am able to see in primary care so that I can spend a portion of my time caring for patients at the Urgent Care Center. As a result, I ask that you transfer yoru care to one of my colleagues in Family Medecine at the Palo Alto Medical Foundation's Fremont Center. That's it? A 3-paragraph letter and our relationship is over? I don't even get a phone call? Breaking up with your doctor isn't quite as painful as with a significant other, but it still stings whenever I read that letter. I'd taken special care in selecting Dr. Miller. I'd researched top medical colleges, then searched through my insurance's list of in-network doctors, and narrowed my search according to college attended, and years in practice, then finally ended my search on Yelp. And now it looks like I have to go through this whole process all over again. What if another doctor rejects me? Will I ever find "the one". Why does it have to be so hard? I feel so alone. I guess Dr. Miller wasn't the one for me. Things happen for a reason and I know the right doctor is out there.

I can no begin to tell you how wonderful this doctor is. He…read moreis very kind and thorough. Makes me feel safe and secure with his expertise as a physician.

My 78 yr old father whose health is quickly declining got caught in between Primary care providers…read moreduring an insurance switch. We were automatically assigned to Dr Miranda. Our first visit Dr Miranda was very dismissive and didn't want to even go over my father's charts or listen to what we needed done. He interrupted me and put his hand up and said "we're not going to take care of all your father's problems". He was rude and short with us, and seemed like he didn't want to get involved. Before this appointment my father was hospitalized and the hospital doctor switched his meds from Gabapentin to Lyrica. Lyrica is a very strong controlled substance, one that needs tapering down. You can't just stop taking it otherwise it could send my father to the hospital with severe withdrawal symptoms. Dr Miranda doesn't seem to care and refused giving any refills!! He instead suggests going to a clinic. This is malpractice. He should lose his license and ability to call himself a doctor. Dr Miranda is very old, can't seem to keep all his very archaic paperwork system in order, very rude and should give up the business. Patients beware!!

The most dangerous clinic to be treated especially by the alleged certified Filipinos who use the…read morerace card when I, as a Filipino myself was actually accused of being a racist by the manager named Maria.,by making a complaint about my doubts about the Filipino doctor being competent because she she kept asking me repeatedly about information already available in my chart with my regular doctor.

I came here for my annual appointment as new patient with Dr. Tam Nguyen…read moreThe care and help i received are top-notched from the front desk staff, to the Medical Assistants and to the Doctor. They were all very calm, nice and polite. It was very pleasant. No complaint.

Dr.Barzin and his entire staff are amazing. The staff is extremely supportive through first…read moreconsultation to all post -op care and beyond. Highly recommend this practice.

Dr. Barzin is an absolute magician! I had a Rhinoplasty about 10 years ago with the primary goal of…read morefixing my deviated septum. I tried non-invasive methods with no help before and there was no doctor willing to take on the challenge. Dr. Barzin went ahead with the surgery, was very kind and assuring during the process. He obviously believed in himself. 5 hours later, I woke up with my new nose. Dr. Barzin told me my nose was broken many times before (not surprisingly, had a lot of basketball injuries in high school) and that he really needed to rebuild. After 10 years, I can tell that if breathing is an important aspect of life, Dr. Barzin must have given me years of extra life with the ease of breathing I currently enjoy. If you are unsure about your situation and need someone that can tell you your options and get you the best result you can get, just go visit him.

The NP Julia is very cool! She really pays attention and does her best. She's new but always gets…read moreme the answers I need if she doesn't know off the bat. Def recommend her

Run away! I'm…read moreworking for a tech company, and the health care insurance provided by my company Facebook suggests this office. I have a very bad experience. I will tell my friends to not come here, and ask my employer to take this office off the suggestion. My story: _Booked an appointment and visited the office. _On my first time visit, I visited it on time but had to wait for 30 minutes. _The nurse came, weighed me, and gave me a flu shot. She was rude. She constantly dropped items on the floor, talked loud, and was aggressive. I think she also told me that "I won't kill you. Don't worry" which scared me af. _Waited for another 30 minutes. _The doctor came, asked a few questions and scheduled a follow-up. Less than 10 minutes. _Next day, I was charged $300 for new patient fee, where the insurance only covered partially. _Forgot the 2nd appointment date (it's my fault but there was no reminder / call from the office), and was charged $80 for no show fee. So yeah... they did nothing for me and charged $400. I don't think they give a shit about you, and only care about your money.

I can't recommend Dr. Phan highly enough! I started as her patient earlier this year and she was…read morevery thorough, competent, and informative in setting up my health profile as a new patient and answering any questions I may have. I recently had a health scare in the ER, which I followed up with Dr. Phan about. She has been incredibly helpful and thorough as I navigate a new diagnosis, ensuring I get well taken care of and we get to a solution for my health. She really cares, which is fantastic!

Outstanding physician. Caring, excellent follow up, and strong clinical decision making. Empathetic…read moreand collaborative. She helped me understand my diagnosis and personally guided me to discuss it with a super helpful specialist. Very trustworthy. Up to date on internal medicine guidelines. Highly recommend Dr. Phan!!!