Since in town visiting, one of my besties & I went to Hamilton Place Mall for old times sake. This…read moreindependent store seemed cool, with so many naturally made things to choose from - fashion, gems, musical instruments, and accessories. The staff are welcoming too. But the earrings turn out to not be a guaranteed great choice...since not every pair is actually made to be worn and they can't be returned! At $25 a pair, the end of each earring can't be re-attached after taken out of the backing because the hole for the backing to go into wasn't made to be large enough to really fit accurately. You can see from the pics. And jamming that slim metal piece in would just bend it. So these earrings can't be used as earrings. Since we all know how stretched our dollar is these days, not spending on earrings that can't be worn is something to consider.

The two employees that were working during the mall lockdown today were life savers. They assisted…read more5 teenagers who were shopping in the store when the mall was put on lock down to hide in the back and checked on them every five minutes to keep them safe. When my daughter called me at work and told me where she was, and what happened I was so thankful that these associates were so quick thinking and thoughtful. Going forward we are definitely going to be lifelong customers. The two employees working during the mall lockdown today were true heroes. They quickly stepped into action, assisting five teenagers who were shopping in the store when the mall was suddenly put on lockdown. Without hesitation, they guided the teenagers to a secure area in the back of the store, ensuring they felt safe and supported during a frightening situation. The employees made a point to check on them every five minutes, offering reassurance and comfort until the situation was resolved. When my daughter called me at work to explain where she was and what had happened, a wave of relief washed over me. I was immensely grateful for the quick thinking and compassion displayed by these associates. Their actions not only safeguarded my daughter and her friends, but also highlighted their dedication to customer care. Because of this experience, my family and I are committed to being lifelong customers at this store.

I am absolutely disgusted with the way I was treated by the employees of this store. I was followed…read morearound the store and harassed by the employees and I'm not usually one to complain about service but this was outrageous.

The upselling at the register is a bit ridiculous. I know it's not the cashiers fault, but we were…read moreasked to spend $ on THREE different programs. Memberships, subscriptions, donations, etc. Just let me buy my single book in peace instead of making me listen to your five minute speech. If you do sign up for any of their bullshit, please read the fine print because they will leave that out. This book store chain will milk you for your money. I'm surprised the keypad transaction didn't ask us for a tip too.

Awesome place with awesome deals! Very respectful and helpful during every visit! Selection is…read moreamazing!

We went to This Cash America pawn. It was 10 minutes to close my husband bought a Playstation 5…read morecontroller cost over 50 dollars. Yes they offered a warranty but he had no extra money for a warranty. When we got home we tried the controller and it was broken. Controller drift very bad!!! I called as soon As the store opened at 10AM on the dot. Letting them know they sold us a broken controller!!! I have never bought anything that didn't at least have a 24 hr return/ Exchange policy!!! The woman absolutely refused to make it right because we didn't pay extra (for an already over priced item!!!) For a warranty!!! I have done business with you for many years. You have lost a valued customer and I will be putting word out of how you treat your customers. I don't know about you but my family doesn't have $50 to throw out the window.!!! Very disappointed with how we were treated. Very disappointed customers, Angela and Walter

I'm rating it a 3 cause Micheal's over all is ripping people off…read more THE STAFF: They are always so helpful in finding things n going extra to help me find an exact yarn n choosing which colors I should get They DESERVE a raise for what they do n the CRaZy customers they have to deal with.

Outstanding professional customer service!! I called Michaels Chattanooga TN location to inquire…read moreabout a specific frame which I saw online, but it was out of stock. Haley, a member of the management team in this store, spoke with me and tried to locate the frame. She was extremely knowledgeable and tried to help me find the item so that I could order it online. Unfortunately, the item was in fact out of stock, but Haley was fantastic with outstanding customer service!!! She did some research and provided me with a number of similar frames which were beautiful. Thank you very much!!!

Employees at this store are incredibly nice and helpful. Brian was wonderful at the checkout. I…read moreDollar Tree!

Avoid this place like the plague! The store was a mess! Boxes of merchandise all over the floor…read more Homeless people sitting on the side walk beside the entrance. They were filthy and very shady looking. I watch 2 different homeless people come in and fill up their backpacks with merchandise and walked right out the door. We informed the cashiers and they acted like it was nothing. The homeless use this place like it is their own personal kitchen. For your personal safety, I'd shop elsewhere.

I came in here as I happened to have my "no thank you"s from Kid2Kid and was on my way to Trader…read moreJoe's. Upon walking in, the store has a musty odor smell, which gave me zero faith in buying any of their clothing items. My son had to use the bathroom, and as soon as we walked in, he said "ew smelly". The toilet bowl had COATS of blue toilet cleaner that had been left sitting. There was noticeable dust on every surface in there. Then, while waiting for the man to go through my box of items, I told me son he could look through the toys. I looked around the books and toys and realized how awfully they were priced for second-hand items... same went for clothing that I eventually peeked at out of curiosity. Faded and worn items marked almost retail in some cases! When they finished with my box, they took about 20 items and the payout did not match any of my other payout experiences, as it was low. However, I will say, they seem to be significantly less picky that K2K so I would say if you're consigning, you can probably skip donating and get a small payout instead here! And they also offer same payout amount where you do "store credit" or "cash". I know OUAC is a franchise and I will say that this one ranked pretty low out of the ones we've been to (at least 7 locations I can think of).

I love going to Once Upon a Child. Wether I am selling clothes or going in just to look around…read more Great customer service! :)

I just had to come on here and leave a review because the staff at this store is so nice. Everyone…read moreis always really friendly and more than happy to help me find something. It's always a stress-free shopping experience.