Dr. Lauren and Dr. Chris are both so personable and they really spend time with you. I love that…read morethe office has hours all 7 days and the online check in system makes it easy so we can wait at home instead of sitting in the office waiting. All of the staff are very friendly too.

This urgent care is great. I go here as needed, but today I took my daughter to get a form filled…read moreout for travel. She had gone to another urgent care and they wouldn't help her. I could tell Dr. Davis wasn't that familiar with her form, but he looked it over, chatted with us briefly, and signed it. They weren't sure how to bill this form so they just charged us a $25 office visit. Every time I've visited the office, the staff is helpful, friendly, and efficient. I highly recommend this husband and wife team and their urgent care practice!

I can't say enough good things about The Ranch! The staff is always warm, kind, and…read moreprofessional--they make you feel right at home. What really stands out is how thorough and personalized the care is, Dr McAtee & his nurse, Shelby, carefully review bloodwork results and create a personalized plan. He's incredibly knowledgeable and genuinely cares. They also follow up regularly to make sure the plan is effective and adjust as needed. I fully trust them with my care and know I'm in great hands. I highly recommend this team and his very pleasant & welcoming staff.

The staff is warm, kind, and welcoming. My friend James recommended this place and truly understood…read morewhat I was trying to achieve. He spoke so highly of it, and he was absolutely right. I'm very impressed with the customer service and completely trust them.

Great care coordination amongst all departmental staff makes receiving outpatient surgery…read moreprocedures here very streamlined. The parking is free and plenty in and around the building entrance. Caregivers or designated drivers will receive notification to pickup patients. The nurse will bring out the pt in wheelchair downstairs making the logistics very fuss-free. The text alerts will give you up to date information on patient status so there's never really guessing what's going on or happening. Overall I would highly recommend receiving outpatient procedures at this facility.

If I could give them a negative start rating, I would. I went there for a minor foot surgery and…read moregave them all my information regarding insurance in plenty of time so I would be able to pay my part upon arrival. Which I did. Apparently, they can bill you for whatever they think is theirs. I was billed an additional amount without my consent. (Surprise Billing) They were not willing to work with me nor were they very professional. In response to my letters, I received a hand written note with so many errors. After several attempts in writing to work with them, and no response, I was sent to collections. Also, received several letters from them with so many errors in spelling, etc. The employees in the billing department are so unprofessional and rude. Besides the very frustrating billing department, the nurses and surgical staff were excellent.

Trying the get my time sensitive prescription from Dr. Shah…read moreescalated through a supervisor (Brittany) was ignored and left me in a very difficult situation. Terrible experience.

Dr. Monica Ball is such a disappointment. Very arrogant and dismissive, with zero follow-up with…read moreher patient! Her PA Selina runs circles around her as far as professionalism, kindness and thoroughness!

This was absolutely efficient. Easy check in. Quick to see the doctor who was extremely…read moreknowledgeable and took time with us. Very quick to get X-rays and even got my son in for MRI extremely quickly. Honestly, couldn't be more impressed. As someone in the medical field, this was so incredible. With several highly active kids, I've had quite a lot of urgent care visits. This was easily the best experience overall.

I was in OC to visit some friends and was feeling under the weather…read more I didn't want anything to ruin my plans cause I came from LA so i called the urgent care to see how soon I can be seen. I was weary of this since I'm not from the area but their staff was extremely friendly and i was told there was no wait- hugeee win! I was checked in within 10 minutes!! Their staff dr on site was straight to the point. I got an iv with vitamins and a z pak on the spot to have with me in case i needed it. My plans were saved and im so grateful i didn't have to wait hours to be seen. I would definitely recommend this place for my friends in the OC!!

Valerie in the lab took outstanding care of my son, who needed a blood test. He was very nervous…read moreabout the test. Valerie talked with him, calmed him down and did a great job of engaging him in conversation as she did the test. Well done Valerie!

I've been going to this Kaiser location for 10 years. I've always been treated well and as a…read moreMedicare advantage recipient find the costs very inexpensive. My prescription meds are free. The Drs here are very thorough and I've been referred for preventative tests such as scans for osteoporosis as well as physical therapy.

I recently had a horrible scare from asthma attack/pneumonia. I am so grateful to the doctors,…read morenurses, respiratory therapists and physical therapists who not only, through their excellent medical care, but also their kindness and encouragement - saved my life! I write this with immense gratitude! Many thanks and much appreciation: Dr. Ponticiello, Dr. Sugino, Dr. Reddy, Dr. Sanghera, Dr. Kabbach, Dr. Recalde, Dr. Cabalatungan, Aubree, Jack, Jerry, Frank, Veronica, Daniel, Bea, Alissa, Tom, Meghan, Francis, Emily, Olivia, Billy, Jeff and Mathew. I apologize for forgetting any names, but no less appreciated!

LENA FRONT DESK, EXTREMELY RUDE…read more I have called multiple times trying to schedule my OBGYN appointment, and unfortunately my experience with Lena at the front desk has been extremely disappointing. She has been consistently rude and unpleasant to speak with, which is especially frustrating during pregnancy when patients are already feeling vulnerable and just trying to get proper care. I've also been given different information from different front desk staff, which has made the process even more confusing. Every time I call, I feel like I'm getting a different answer. I did have a great experience with another front desk staff member whose name I unfortunately didn't catch. She was kind, helpful, and professional, which shows that positive communication is absolutely possible in this office. I hope this feedback is taken seriously. Patients deserve consistency, professionalism, and basic courtesy when calling their OB office.

Had an emergency got sent here. Doctors were good. Other staff mean and unhelpful…read more No call back number. No email. No website. No way to contact. You can call labcorp next door I assumed they were connected and a voice machine answers everytime and no matter what extension you choose they will never answer and never call you back.

Dr. Jaya A Philipose gets 5 stars! She has a fantastic bed side manner. I'm a big scaredy cat when…read moreit comes to needles and she was very patient with me. I never felt rushed and she answered all my questions. There was one woman working the front desk that had a bad attitude. She needs to do something other than answer phones and deal with patients or general public for that matter. My visits were from last year so maybe she is no longer there anymore.

The staff here is wonderful from checking in with Teresa to my amazing nurses Denise and Taylor to…read morepost procedure wake up time with Brandon taking my vitals and removing my IV. Dr Rodrigues is so sweet and said everything looked great and healthy!!

Dr. Ralph Maeda was my surgeon and I met him as a result of my stay at Mission Hospital. He is a…read morecompassionate, thorough, experienced and knowledgeable surgeon. He takes his time and helps you understand what to expect. My oncologist explained to me that Dr. Maeda was very thorough, and he took the time to remove 29 lymph nodes for testing, when the average is 10 to 12 (my oncologist and surgeon work in completely different groups). Dr. Maeda is not only a skilled surgeon, he is a good man.