I recently had an issue with my condo heat pump and Therma Cool was recommended by my building management.
I called and the girl on the phone was very professional and attentive. We scheduled a visit for the following Tuesday.
There was a $500 credit card preauthorization.
The contractor called me midday Tuesday, saying he could come in 15 minutes. I had ready cleared the area near the heat pump. He came in, was very polite and professional, and worked on the unit for 2 hours.
He was able to fix the problem, and the work was about $450.
I will call them again if I have any more issues and would recommend them to anyone! read more