The staff here are ALL wonderful! Brian was my primary therapist and he was personable and easy to…read morework with also deserving of praise: Candace, Sue, Carlos and Julia. love y'all!

If you care about your sanity, avoid this place. I have had an unbelievable number of issues with…read morethis office, and I've only physically been there once. From the beginning, communication was a nightmare. When I first called to schedule an appointment, I asked what I would pay for a typical PT visit. They collected all my insurance information, and I was told their insurance person was out and would get back to me the next day. She didn't. A week went by, and I still hadn't heard anything, so I had to call them myself. They still weren't sure what my cost would be. I was repeatedly told someone would get back to me, but they never did, so I had to keep calling for answers. On multiple separate occasions, I was verbally told my appointment would cost no more than $70. The day of my appointment, I called again and was told they needed my insurance information, despite already providing it. I gave it to them again and was told someone would get back to me shortly. Since my appointment was that day, I explained that I needed an answer within the hour so I could decide whether to attend. Again, no one called me back. As I was getting ready to leave, I called them myself for an update and was once again told the cost would be $70. I arrived 15 minutes early, only to be told at the front desk that my appointment had been canceled. When I asked why, considering I had spoken with someone less than 30 minutes earlier, no one could explain what happened. "Luckily," the physical therapist I was supposed to see still had availability, so they told me to go ahead with the appointment and complete the paperwork afterward. Because of their miscommunication, they weren't prepared for me until about five minutes after my appointment was supposed to start. While I waited, I could hear three front-desk employees discussing each other, other employees, and the office's lack of communication. It honestly explained everything. Before starting my appointment, I triple-checked that my cost would not be more than $70, and I was explicitly guaranteed that it would not be. I specifically asked multiple times because I wanted to be sure what I would be paying. The physical therapy appointment itself was fine. I have no complaints about the therapist personally. I left feeling relatively positive despite the chaos and even scheduled several additional weekly appointments. Then came the next week. Less than an hour before my second appointment, they called me. This was the only time throughout this entire process that the office proactively contacted me. The person handling insurance informed me that my appointments would actually cost $239.15. I was understandably furious. I explained that I had been told multiple separate times that my cost would be no more than $70. I tried very hard to resolve the situation and avoid having to pay the additional $169.15, but I was told there was no way around it. They weren't sure who had given me the incorrect information and said the issue was ultimately between me and my insurance. I understand that insurance is complicated and mistakes happen. What I don't understand is how I can provide my insurance information, repeatedly ask what I will owe, have to repeatedly call because they don't follow up, and then be verbally assured multiple times that my cost will be no more than $70--only to be told an hour before my next appointment that I owe an additional $169.15 for my previous appointment. I was also told that because I had signed the paperwork, I was responsible for the charge. The problem is that I signed the paperwork after my first appointment, after I had already been given the $70 estimate multiple times and proceeded based on that information. I ultimately paid the bill because I was told there was no other option, but I do not feel this was handled fairly. I tried very hard to avoid paying that amount and tried to resolve it with them, but they refused to take responsibility for repeatedly telling me my cost would not exceed $70. I canceled all my remaining appointments. The physical therapists may be good at what they do, but the administrative and customer service side of this office is incredibly poorly managed. The repeated misinformation, failure to follow up, constant need for me to call for answers, last-minute cancellation, and surprise bill were completely unacceptable. I genuinely feel bad for the therapists because the front office is doing them a huge disservice. Their communication and billing practices are turning away customers who otherwise may have continued treatment. Based on my experience, I would not recommend this practice to anyone.

Hard to capture the multifaceted wonder of this establishment in written form. As soon as you enter…read morethe front door, you feel like you're part of a very special community... one that is invested in the well being of everyone while optimizing movement to promote a robust quality of life. The clinic has been in its current location since 2005. There is a dedicated parking lot available, and the clinic is in close proximity to Trimet and MAX line stops. Hours are M-F 7:00-7:00 and they take most major insurance policies. The space has two levels with private treatment rooms and gyms on both floors. There are currently 10 therapists on staff and they represent an impressive diversity of specialties: orthopedic, neurological, pelvic health, pediatrics and sports. They also have sophisticated equipment to utilize diagnostic ultrasound and biofeedback to determine the etiology of your condition. For treatment, they have all traditional exercise equipment as well as shockwave and laser therapies. If you're looking for exceptional care from a professional group of highly trained providers, this is your place for superior musculoskeletal treatment. The PT staff is friendly, skilled and knowledgeable... it's a health experience that can't be missed! (All photos used with explicit permission from staff and patients)

I had an experience at West Portland Physical therapy with one of the PTs, Rhi, that breached the…read moreboundaries of what is appropriate behavior for a medical provider. I went here for more than a year. I loved working with Rhi for a while, But then something changed. When I would come in and talk about the pain I was in (I have an old spinal cord injury from an extensive spinal fusion with rods and bolts), they started to push the idea that it was my fault that I was in pain because I wasn't being mindful enough of how I was moving- she told me I was sitting down wrong, and that if I couldn't apply my PT exercises to my everyday life, that they were meaningless. This was really discouraging. She decided I needed to create a schedule for my week and bring it back to show her, because this would "fix" my "mindfulness" issue. I have been so busy that it was hard for me to find time to sit down to create a schedule. As a result, I rescheduled my next appointment because I wasn't able to get it done in time, and I was nervous because she seemed to think most of my problems were coming from a failure of personal responsibility. But I still got this homework completed and brought it to my next appointment. Unfortunately for me, however, I had put the wrong time down in my calendar (appt was at 11:40 and I put 11:50) so I got there late. I was very nervous about this, considering I had to create a schedule to show her to prove I was putting in the effort she expected of me, and I had ironically arrived late. What followed was a dressing-down the likes of which I never anticipated to get from somebody who was supposed to be helping me. She told me I was late/rescheduled more than once and it was a problem for her. She told me that they'd made "certain accommodations" for me like doing appointment reminder calls, but that it was a burden for their office staff to do that. They were the ones that offered this in the first place. She then said "I don't want to be just another person you have to worry about disappointing" which was really hurtful because I hadn't thought of her being disappointed in me because she was my medical provider who was supposed to be there to support me, especially when things are hard. She asked if I thought physical therapy was too much for me to handle right now. I told her no, I need to prioritize physical therapy. She told me that was her job (????) and then told me she was going to cancel the next 2 weeks of my appointments (including appts made with a different provider for pelvic floor PT that she was not involved with) so I could "get things together at home" before continuing physical therapy. I was visibly panicking at this point and buried my face in my hands. She then said I could "change her mind," putting me in the position that I would have to beg and justify why I needed to continue physical therapy in order for her to not unilaterally make the decision to cancel appointments, half of which weren't even with her. I asked her not to cancel my appointments because I was afraid I wouldn't be able to gather the courage to come back. She said fine, but that I should consider whether or not she was the right PT for me, and that I *have* to be on time, or she'd cancel my appointments. She said I'd come a long way but I was still late too often. As an example, she said I used to no longer walk with a cane and that was food. She spent such little time on MY needs as her patient that she didn't see the new cane I brought to get her opinion on. She finished the appt by telling me she'd have an assistant walk me through some breathing exercises because by the end of her tirade, I had dissolved into tears. The schedule I made to show her didn't even matter. I've been in physical therapy for more than half my life and I have never experienced anything like this. I cried in my car for an hour. Anna and Megan are great, but Rhi hurt me in ways that will take a long time for me to heal from, and will likely set my progress back by months as I try to gather the courage to try PT somewhere else.

Emma got me ready for my knee replacement and my recovery has been great. The front staff is…read morefriendly and efficient at setting up appointments. This is my kind of place for personal attention while recovering from surgery.

My review is based off my experience as a whole. While I wish I could give a better rating, the…read morefront desk person named Joshua is really off putting and not very efficient at his job. He does not respond to emails or texts, and he gives off an aura of "I'm too busy" or doesn't care. Not sure who at this office decided that the front desk folks should really push customers to book 2X a week, but it's really annoying. I've never gone to a PT office that does this and I've been to many in my lifetime. I'm a single mom in debt on a very limited budget and I've had to explain my situation MULTIPLE times with Joshua and it's like he didn't even pay attention. Jeewa should be the one there in person versus Joshua as he's much nicer and professional acting. I've only worked with one of the PTs which was Dr.Ashley Chan. She's wonderful and was a pleasure to work with. No complaints there. The facility itself is pretty big and well stocked with machines and items. Unfortunately not worth the drive to keep going here, really hated the pressure to have to make 2 appts a week, and this office doesn't bill you which is bizarre.

I am so thankful for the care I received at Mitchell Physical Therapy!! I have been having neck…read morepain for several years. I had tried many options to take care of the pain without any success. I saw Brenden Thompson and he gave me a very detailed evaluation--I was so impressed with the questions he asked and the techniques he used to alleviate my pain. He is very knowledgeable and listens to your concerns. Honestly, after 2 visits, I haven't had any pain since! I could not be more grateful!!

Doing a review is not my thing, but, if you're looking for a physical therapist, Brenden Thompson…read moreis great. I'm an active senior with bad knees and feet, Brenden took care to diagnose and prescribe exercises that are age appropriate and definitely help me stay active. He even makes it fun. The office staff is efficient and friendly.

Recovering from an injury can bring about feelings of trepidation at times, but Therapydia makes…read morethe journey comfortable and enjoyable. From the second you walk in, you are warmly welcomed and treated with the upmost respect and care. San, the receptionist, makes every client feel seen, appreciated, and welcome and is an engaging conversationalist. He and the various therapists offer encouragement and positivity that lift your mood and make you want to put forth your best efforts. I have been treated by Jamie, Brenden, and Joe, and all the therapists have been knowledgeable, professional, and supportive. They are easy to talk to and listen attentively to your needs. In only a few short weeks, my range of motion has improved, and I am beginning to feel less stiffness and pain. Thank you for making my recovery a breeze, Therapydia!

I went to Therapydia for an Achilles injury. Brenden was really skilled at setting up a program…read morethat matched my abilities, and was flexible if an exercise didn't work. He keeps up with new exercise science and shared it with me, which I appreciate. I'm now pain free, stronger, and able to do jumping jacks again. The entire staff is warm and welcoming.

I've done two months of PT for my shoulders and left knee. 61 yo, arthritis... you get the picture…read more Kevin and Alex fixed me so fast and so good, it was amazing. Most importantly, they provided me with tools and knowledge to maintain my well-being. I will strongly recommend this wonderful team to anyone who needs PT treatment. I am a fan for life.

The people here are great! They literally helped me get back on my feet. I went from barely being…read moreable to move my ankle, to running and jumping, in like 4 months. The physical therapists are knowledgeable and the reception staff is friendly and always greeted me by name.

Went in bc of whiplash-- wanted to get out of pain and back to regular activities including dance…read moreand climbing. Amy is a Dance Medicine Specialist who really understood the details of the movements I was having problems with and where I wanted to get to, and is super-skilled at both manual and movement therapy. She really listened to my goals and helped me get there. The whole Sound Body Clinic is really professional and spacious, with a variety of equipment for different needs. Also, if your insurance situation isn't going to help you cover the cost of PT, they have a reasonable per-session self-pay option.

Sound Body is FABULOUS! They have put my aging body back to where it can continue all my…read moremovement at 70! 2 hip replacements, shoulder, neck, foot, ankle etc..... I am dancing again at ballet, going to Pilates, Ellove and Gyrotonics, as well as backpacking and hiking. I owe SO much to Amy Werner. I'm sure the entire team at SB is fabulous. Alisha at the front desk is so warm and kind. Always a smiling face. LOVE this PT. If you are in need, GO to Sound Body. You will be more than satisified. You'll be able to MOVE AGAIN:):) Remember to do the work and exercises.

This place has been an absolute nightmare. I strongly advise never going to Evolution Healthcare…read moreand Fitness, especially dealing with Sabrina Hagg. Before I ever became a patient, I went in in person and made it very clear: check my insurance first. I told them if my insurance covered the visits, I would move forward. After over a week, they contacted me and confidently told me my insurance was verified, that I would only pay $25 per visit, and that I was covered for 10 visits per year. Based on THEIR confirmation, I agreed. Now I am being hit with monthly bills out of nowhere. Here are the facts: I already paid $50 out of pocket My insurance was charged $602.66 I then received an additional bill for $205.56 No clear explanation. No warning. No transparency. I have called multiple times, left voicemails, and tried to resolve this like an adult. No one calls back. No one takes responsibility. No one follows up. The complete lack of professionalism and accountability is shocking. Even worse, their own website lists: New Patient Chiropractic (60 min): $200 Chiropractic (30 min) So how do you justify charging insurance over $600 for a basic visit? This feels misleading at best and unethical at worst. If they had been honest from the beginning, I would have never agreed to treatment. Instead, I trusted them to verify my insurance correctly--and that trust was clearly misplaced. This experience has been stressful, frustrating, and infuriating. I would never recommend this place to anyone.

Over the years, our family has continued coming to Brad for help with neck and shoulder pain…read morebecause he consistently brings confidence, reassurance, and real expertise to every visit. He takes the time to understand the issue, explains things clearly, and genuinely cares about helping people feel better. We always feel supported and in good hands. I highly recommend Brad and his team to anyone dealing with pain or looking for someone they can truly trust.