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    Therapy House

    5.0 (1 review)
    Closed Closed

    Services - Therapy House

    Adolescent therapy

    Couples therapy

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    2 years ago

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    Peninsula Psychological Center

    Peninsula Psychological Center

    1.9(15 reviews)
    2.0 mi

    Can't go zero or would have. Carly in intake is worthless, Twice i Called and set up appts. with…read moreTom Freeman, call never came at scheduled appt. time. This happened twice. Now they are blackballing me from getting the help i need with a person i've dealt with before. Tom is great, it's been awhile and he doesn't remember working with my wife Brenda and I in Bellevue. That's not an issue, the issue is i was scheduled twice and never got those calls. Don't use Peninsula Psychological Center for your help you don't care.

    Peninsula Psychological center, which is a part of Refresh Mental health is conducting…read morefraud.....let me explain. I was a client of Peninsula and contacted the center in early July due to having a mental crisis. My call was unanswered that day. I was seeking help in the moment of my life in which I needed it most. I was on the verge of suicide. I received a call back the next day and was left multiple voicemails from staff inquiring about my call the previous day. I had since decided to disconnect from communications as I wanted to just recover mentally, alone. I did not answer any of the calls to me from the Peninsula center, nor did I return any calls to the center. On July 13, 2022, Peninsula Psychological center charged me $125.00 for those voicemails left by their staff. The medical bill sent to me stated the charge was for 30-39 minutes of call time. I received about ten 30 second voicemails. I was then contacted my phone multiple times by Cory Moore, who works as a financial lead for the company to demand payment for services. She left multiple voicemails indicating she's attempted to run my credit card for the fraudulent services and her tone was seeming to become frustrated that she couldn't get ahold of me to get payment. I contacted Peninsula center on 9/1/2022 and explained how they fraudulently attempted to steal my money. It must really hit a nerve because I was quickly shuffled up a chain of command through Leslie Savage, the director of Peninsula until speaking to Mireille Reece, West coast VP for Refresh Mental health based out of Ft.Lauderdale Florida, who is the parent company to Peninsula. After hearing my case the only action Ms. Reece thought appropriate was to offer an apology to me, and to clear the $125.00 charge from my account. Either this company has a huge problem with billing oversight or they are committing these acts intentionally - either look like criminal proceedings to me, and I'm sure to many thousand others who have had this happen to them. If a single person like me, has gotten this bill for fraudulent services, imagine how many others must be out there and even more, how many fraudulent services have been billed to insurance or medicare/medicaid. I insist that those that have power look into the workings of Refresh Mental Health and all of their practices and centers nationwide, because I cannot be the only one this has happened to. I want to prevent this company from committing fraud upon others, and help to shine a light so that they may be held accountable for misdeeds in the past. I am writing this because this is a prime example of the dishonestly and fraud that is rampant in the healthcare system today and I hope this statement helps others come forward and report your experience with this fraudulent company. Peninsula Psychological center and Refresh Mental Health market themselves as a mental health provider, but its predatory actions tell a completely opposite story. Peninsula Psychological center and Refresh Mental Health are supposed to be there for people in the most vulnerable times of their life, in instead choose to try and take advantage of their client, and sent me a bill for a fraudulent service.

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    Therapy House - c_and_mh - Updated May 2026

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