Not familiar with the area I was pleased to find services available for counseling in the area…read more Well pleased with my experience.

As a former colleague, Erin has amazing clinical knowledge and skills. She works diligently to…read moreprovide holistic, trauma centered care to her clients. Erin also has solid ethical integrity. If you're thinking about counseling, I would highly recommend.

If you're looking for a realistic, understanding, and kind therapist, can't recommend Luanne…read moreLowenstein enough. She is pragmatic and funny, and I trust her explicitly.

Dr. David - a sound voice on many issues when others around you are driven by emotions and…read moreirrationality. Great office and staff.

if you, yourself, are committed to getting better, they are committed to help! If you put the work…read morein they will be with you every step of the way! Non judgmental. They literally, and genuinely just want to help. When they say they care, they mean it! Hands down the best counseling I have ever received! Great facility. Great location. They have some of the best counselors in Columbus. If you struggle with any type of addiction or substance abuse I would HIGHLY recommend giving Ray of Hope a chance. I've been with them all of 2024 and I can personally say my life would not be the same without their help. I completed the IOP program at the beginning of the year and still meet with the Wonderful Miss Lesley on a weekly basis. Thank you to all the staff at Ray of Hope for all your continued help and support!

500$ bill thanks. Absolutely stay FAR away from this place. They said multiple times they accept…read moreunited healthcare but wait 2 weeks before telling me they don't. When I left they sent a 500$ surprise bill for drug testing which they tried to assure me there would be no surprises. I only went for marijuana use and they put me in a room full of straight drug addicts who talked about what gangs they were in before going into sober living. Even the counselor of the group had gang tattoos and was talking about gang related stuff for over 2 hours one day. Extremely unprofessional business, when u walk in it looks like they put it together a week ago. It's just a rented out office made to scam degenerate addicts who don't know any better. They know they cannot be sued because going through the legal process would cost much more than the money they intend to rip you out of. STAY AWAY

The therapists here really helped. Every day I got better. We have therapists Covering our…read morediscipline on a well stocked gym.

Appointment on time Caring staff, answered all questions…read more Good follow-up Have been a patient on several occasions and always pleased

The staff is really nice and helpful and I love my therapist. They have a lot of different…read moretherapists in this group and they helped me find the right fit for what i was looking for at their Upper Arlington location. I highly recommend this place for women's care!

Their staff is amazing. They have a conversation with you to try and place you with a therapist…read morethat will suit you, and It's super easy to change if you don't vibe. I've been going there for two years and they're awesome.

I've been going to Concord since fall 2019, and I've made so much progress since then! Connor is…read moresuch an amazing therapist! He gives me advice, validates my feelings, and gives me coping tools and ideas to improve my life. He's helped me with past traumas and got me in with my psychiatrist, Dr. Solis. I've gone from seeing him on a weekly basis to seeing him once a month! I truly don't know where I'd be without him. Dr. Solis has been really helpful at finding the right medications for me, and helps me manage them well! My only complaint is that sometimes I run out of refills at my pharmacy but she had already put them in. I'm unsure if that's just a technical difficulty or not.

4 miss to get an appointment with a counselor. A YEAR to get a psychiatrist for me mgmt. Maybe how…read moresome new people.

I was struggling with my mental health for so long. A friend of mine suggested contacting them, as…read moreshe also has a therapist from there. It was the best decision I made. I have done so well since linking up with my therapist. Totally recommend.

My card was charged without any authorization, and fraudulently. My therapist saved my card on…read morefile, and it was never advised or myself given paperwork, that my card could be randomly charged for random amounts without me knowing or authorizing any payment. Chris from billing advised she was told by the CEO MK Wright to charge payments on accounts with balances? That is FRAUD and i genuinely don't think you all understand that. Me saving my card on file for ease of payments, does not authorize you to take payments for any amount whenever you want, since i have a balance. that is not only fraud, that is illegal. I will be reporting this to the Ohio Medical Board as well as an official complaint, as this is completely illegal and fraudulent. You can have MK Wright call me back, since apparently she is the one "authorizing" her employees to run cards for amounts she picks whenever she wants. That is NOT legal and is the literal definition of fraud. The payment that you tried to take, has been reported as fraud, and I no longer wish to work with your office due to MK Wright, your CEO and her ridiculous "processes". I have been going to Serenity for therapy since 2019 and have NEVER not once had anything sent to collections and have always paid my balance in full. There has never been any issues with me paying my balance, and me taking 2-3 weeks to reply is not IGNORING Serenity Billing, I have a life and a child and as i stated, my balance is ALWAYS PAID. I have had issues in the past, confirmed and documented within my texts with my personal therapist, that MK Wright likes to try to push payments through without asking clients, and it has happened to me before. Thankfully that time, my HSA card rejected the transaction but I have multiple emails and proof showing where Serenity (Billing and or MK WRIGHT) has tried to run my card without my explicit permission. I'm not too sure why you, MK, think that you can give your employees permission to run a card that does not belong to you, but I can assure you that is illegal and fraudulent and I will be escalating this however it needs to be escalated, to make sure that this doesn't happen to anyone else that maybe can't afford for you to be running cards for random amounts without any permission.

I have been dealing with mental health issues for a long time and I was struggling to find any…read morehelp. It felt like every place I called couldn't see me for months or not at all. Yes, I had to sit on hold for 30 minutes to schedule an appointment, but I was able to get in right away and start working with two AMAZING therapists. I have a lot of struggles in the car and they would let me call reception before my appointments so they could walk me through my drive there! I even had a few panic attacks in the waiting room and they have ALWAYS been attentive, helpful and kind. I have enjoyed every single encounter I've had here. I always leave in an amazing mood and am looking forward to my next appointment. Because of my two in incredible therapist and they're amazing staff, I have been able to make a huge amount of progress in less than six months. Thank you for changing my life, PsychBC.

Giving 4/5 due to the initial appointment booking process, which took literal weeks of phone tag…read more When initially scheduling, you call a centralized call center, not the actual office. No one ever answers, and if you leave a message, they call back anywhere from 5 minutes to 5 days later. Overall recommend, but I advise to call and literally wait on hold until someone answers - that's how I finally got scheduled. I was on hold for 74 minutes. HOWEVER, once I got an appointment (Easton location), I was seen quickly and have received wonderful care. The office is nice and the staff is great. I see Lacey Kolb, who is kind, compassionate, and sensitive to changing medications on a timeline I am comfortable with, as opposed to another practice I went to that immediately halted a med I had been on for 10 years.