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    Theo C. Auman

    1.0 (1 review)
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    5 years ago

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    Lutz Funeral Home

    Lutz Funeral Home

    (2 reviews)

    Mr. Lutz was very kind and helpful. He guided our family through the process answering all our…read morequestions. The Church Mass was beautiful. Mr. Lutz asked us to keep in touch and not to hesitate to ask any questions in the future. He called me several times before the service to see how I was doing and to ask if I had any questions.

    My Mother passed away in California at the age of 94. We had prearranged for her transport and…read moreburial in Pennsylvania. The process here started with oversights and problems caused by people rushing to do their work. Once she arrived in Pennsylvania, however, things changed for the better, under the watchful eye of John Lutz. The Lutz Funeral Home is now in its 4th or 5th generation of existence and I began to see why. From the pick up of my Mom in Philadelphia, to the obituary in the local paper, from the seating and tent by the grave site for her old friends to the calling out of retirement of her pastor for the service and nicely printed folder with the order of the service, John masterminded every detail. He had everything calmly and sensitively under control, and told us time and again that he was pleased to do so. What made this special treatment even more amazing is that in the fact that it was a prepaid event, John was doing this at a small fraction of what it would have cost today. Time and again he went the extra mile to have it be a beautiful and memorable day. At the end of the service he gave me a packet with laminated copies of the obituary and lovely thank you note cards with her name and the date of the service, to send to her friends. i can't think of one thing he could have done better. He has my eternal thanks for being a stellar human being.

    Forest Hills Memorial Park

    Forest Hills Memorial Park

    (4 reviews)

    My family placed flowers a few days before Mothers day for my grandparents parents and aunt all in…read morethe same.area. I went today the day before mothers day only to find everything gone. The company they have mowing removed everything and flipped the vases back so they could mow. So now on mothers day there are no flowers. The person working has awful customer service and was completely unsympathetic only gave me a list of the rules ans regulations and a very fake uncaring were sorry. This is the 1st mothers day without my Mom and we take the time to place things at her grave to help us with our grief and the unsensitivitu of your office and customer service staff and the mowing company just completely made this weekend so much more difficult. Knowing that once you have our money you have no concern for our loved ones final resting place

    There is definitely a lack of communication! My father passed away last year, and arrangements were…read moremade years ago by my parents. At the time of his passing, my family visited with the staff, and a plaque was ordered and paid for! The paperwork for the order was lost, and there was no communication as to what happened to it. Things did not seem right with the staff. Excuse after excuse as to where the plaque was and when it would be placed! We were always promised that they would keep the family informed! This never happened. My sister had to keep calling. The last call, the plaque was placed, but they did not call and notify the family!! Almost 1 and half years later!

    Klee Funeral Home & Cremation Services

    Klee Funeral Home & Cremation Services

    (6 reviews)

    This is my Google review that happened right after my mom died 9 months ago, I should have posted…read moreit here also: After being up for 2 days giving my mother medicine to help her pass the horrible disease of ALS, Mr. Klee arrived late at night, which was OK because that is when she passed. What was not OK, especially since she had just passed hours earlier, and especially in this new normal with Covid was the disrespect he showed us. He was not into using proper safety guidelines to the point where he started an argument with me telling me he was over it and that the virus was made in a lab and that it had a patent number. Keep in mind my mother had just passed and we had been up for 2 days giving her medicine hourly. This was horribly disrespectful. I told him I was no longer continuing this conversation and just to do his job, with a mask on. He deals with dead people routinely, you would think he would have enough respect to follow safety measures as he enters someone's home where a person just died. Furthermore why in the world would he start an argument knowing we were grieving and that my mother just passed. If he does this with everyone I can't see how he is still in business. He should have came to the door with a mask on removed my mother and left. No discussions about anything other then my mother's death. He gave us a half hearted apology the next day during our meeting after my step dad told him how dare he come into the house and disrespect our loving family. I do not recommend Klee.

    Ron Klee and his entire staff deserve the highest rating from my family. Their compassionate…read moreprofessionalism was comforting as we dealt with the death of my mother. Every detail was well thought out and our comfort and needs were their priority. Ron went well above what we expected by contacting the florist, making dinner reservations for us, delivering flowers to the nursing home, and working quietly behind the scene so we could experience a stress free time. We will definitely be using his services again and will recommend him to everyone one.

    Theo C. Auman - funeralservices - Updated May 2026

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